Just got back from the worst holiday we'd ever had. Apart from the sub-standard rooms with dirty baths and lack of clean towels, the poor quality over-priced food, the additional charges for only one night of entertainment put on, (& that wasn’t worth watching), the dangerous edge to the pool and no shallow end. Nothing for children of any age and a 50-minute walk to the beach... apart from that - We had a run in with the owners. Judge for yourself; Our daughter lives in Greece & is pregnant - we went to visit her. It was a heat wave in Zante, being up to 46 degrees. So we of course paid 6 euro a day fee, (50% more than most places if they charge), for air-con that was of course, vital to us. We took the room key off of the magnetic key fob, so we could let our daughter sleep in the room, (with the fob in the key socket to activate the electrics and the air-con on), and we could let ourselves in without disturbing her when finished at the pool. Somehow, the owners found out - I don’t know how - but it was a real big deal to them - saying we might lose the fob?!?! So next time, we left the key and fob together and popped a small magnet in the slot to activate the room's electrics. Problem solved - daughter naps in cool room and we let ourselves in with key. The owner summoned me to reception just as I was about to have breakfast, saying the magnet had destroyed a microchip in the room key socket and it was a Euro 500 cost! He (and his screaming wife) also said they could not fix the air-con till after we left as it meant a repairman spending several hours in the room - meaning no air-con for us for 4 days! Being an electrical engineer I knew this was pure lies, and when I challenged their story, they changed it and the chip moved to reception! I apologised for their upset, informed them there was NO microchip anywhere in their old system and suggested they should just flick the switch behind reception back on. Alas, they would not back down, so I said they should call the company representative, as I'd like an investigation. At this point they said the repairman might be able to sort it in 30 mins and proceed to try to Greek hug me... something that was a long way from my mind! Thing is, not only did they feel the need to tell me off like a small boy, but they actually also tried to punish me and my family in a heat wave - knowing our daughter is heavily pregnant. Not something anyone would take and you can only imagine my reaction. All I can presume is that they don’t want people using the Air-Con that they overcharge for. The air con was restored... 2.5 hrs later. The First Choice rep took my complaint and then the owners version. They denied ever having mentioned a microchip and denied saying we'd have no air-con for the rest of our stay. A complete pack of lies, even though there we're numerous guest witnesses... Maybe the management changed since some of these earlier reviews…they certainly don’t reflect our experience and I strongly suggest you DON’T go to this hotel. Kalamaki is lovely - but stay in a hotel near the beach.

The hotel is good and would definitely recommend it to families. It's well brill!!!!