Submission date: 2008-08-26 - Date of Stay: August 2008
Submitted by: Jan - From: United Kingdom
Type of Traveller: Mature Couple - Age Group: 51 - 60
Awful
The standard rooms are awful. The carpets in the bedrooms are stained and very dirty, vacuumed only twice a week, air conditioning struggles. The furniture is chipped and upholstery stained and the beds are the worst I have ever slept in.
Submission date: 2007-08-28 - Date of Stay: August 2007
Submitted by: Debbie - From: United Kingdom
Type of Traveller: Family Traveller - Age Group: 41 - 50
Mr Rigsby eat your heart out
We stayed at "the palace" for two weeks this august. The steep steps and incline up to the hotel were blooming hard work (no oxygen supplied) for a middle aged, unfit, mum - tho my kids found it okay.
We found the reception areas, pool and dining areas very pleasant indeed. The corridors were dark and dingy and need of an overhaul. We stayed in a standard room (described by our tour operator as 3/4 star????). However the 80's decor, avocado bathroom suite and stained toilet seat and carpet were more a relic from the tv show rising damp !!!
The room were cleaned daily by our surly maid who got very irate when we were in residence when she wanted to clean.....
We did get a glimpse of a few of the superior rooms which did look excellent - modern and well equipped.
The breakfast was buffet style and fab.
My main concern was that as a single parent eating out in koukanaries in the evening was unsettling was because the walk back is pretty isolated and dark. Koukanaries itself is q...Read more
Submission date: 2007-07-21 - Date of Stay: July 2007
Submitted by: Paul and Deirdre Bolas - From: United Kingdom
Type of Traveller: Mature Couple - Age Group: 60 +
The Curate's Egg
After climbing the 95 steps up from the road and entering the hotel the first impression is of a dark dingy unkempt sparsely furnished lobby area and you wonder whether you have arrived in a four star A class hotel. You know you haven't when you approach the reception desk to be confronted by a unsmiling surly young woman who is more interested in her hair style than providing any kind of service. No welcome no good information (incidentally no hall porter or baggage carrier and not even a lift in any part of the hotel) and by the way you can't book in until after 2pm. After that terrible start matters did improve for the executive room we had booked was 'all that it said on the can' although the panoramtic view from the balcony was rather spoilt by the continuing noise of traffic 50 feet below. We left it late to eat on the first evening which was a mistake for we ended up with the left overs but therafter we found breakfast and the evening meal invariable very good with excellen...Read more
Submission date: 2007-07-04 - Date of Stay: June 2007
Submitted by: Timms - From: United Kingdom
Type of Traveller: N/A - Age Group: 51 - 60
General view
This hotel needs to start looking at their gloomy corridors, filthy carpets and outdated furniture and bathrooms, the staff can be very surly and unhelpful. This hotel can not be 3+ it is more like 2 stars and that is generous! We will never stay in this hotel again!!
Type of Traveller: Family Traveller - Age Group: 41 - 50
Fantastic Hotel
Stayed here on numerous occassions. Superb position next to the beach. Great breakfasts.
Good for the whole family. My daughters aged 16 and 20 love to visit the Island and find this hotel very good. Friends of ours have been back every year for the last 15 years!
