Submission date: 2008-08-09 - Date of Stay: August 2008
Submitted by: Rafal - From: Switzerland
Type of Traveller: Family Traveller - Age Group: 41 - 50
Not really a 4 star experience
As I write this review, I'm busy finishing my second week in Aegean Village. It's the first time I've taken the time to write a review, and it has, I'm afraid, been motivated by the poor service I am receiving during my stay. In fact, I have really never had such poor service in a 4-star hotel, which compares poorly with fine 4 star hotels I have had the pleasure to stay at all over World, including most parts of Europe, India (Mumbai), Turkey (Istanbul), the USA and Africa.
The Hotel's Achilles heel is its meals service, with insufficient and particularly rude waiters, and very unequal quality of food and beverages, especially the coffee and fruit drinks, which are a daily crap-shoot, sometimes being watered down to a ridiculous level.
On a brighter side, the infrastructure is quite good, with pleasant rooms and a nice pool deck and outdoor entertainment area. The rooms are of a good size, with plenty of them having a great view on to the sea, on account of the situation of the ...Read more
Submission date: 2006-09-21 - Date of Stay: September 2006
Submitted by: Muzamil - From: United Kingdom
Type of Traveller: Young Couple - Age Group: 18 - 25
Not Reccommended
Firstly, the hotel looks 5* from the outside but is definately 3* inside. The interior is definately tired and dated and does need updating. The air conditioning unit made too much noise (as did our neighbours), there was no kettle or iron in the room and the door (our neighbours included) was very difficult to unlock; these are things that most 3* hotels can handle. Also, there were a significant number of ants in our room. I would awake to find a dozen crushed ants beneath me!
I have to agree with one reviewer on the service; it was very poor and ruined the holiday for us. The manager of the dining room was especially rude. Whilst on holiday, my wife hurt her knee and so couldn't make the long journey down from the room (yes there was a minibus, but she was in too much pain to even make it down the steps). The manager agreed that I could take some food up to the room, however, each time he saw us after that, he would either turn away, give us a dirty look, and often do both. This...Read more
Submission date: 2006-07-24 - Date of Stay: July 2006
Submitted by: Kelly - From: United Kingdom
Type of Traveller: Clubber - Age Group: Under 18
Really loved it
This hotel was really really good. The service was great, the pool was huge and I loved it. Not a long walk into town, and was nice and peaceful. I’d definitely recommend if you’re looking for a quiet area. Still close to town for us clubbers and taxi was only 5 euros. I loved it. x
Submission date: 2006-06-05 - Date of Stay: May 2006
Submitted by: Julie - From: United Kingdom
Type of Traveller: Relaxation Seeker - Age Group: 41 - 50
Poor management and not enough staff
Hi, A party of 8 of us went to Aegean Villas in May 06. The hotel has a wonderful setting just outside Kardemena so you are away from the crowds but still only a 15 minute walk to town. The staff were wonderful but the managment were noticeably absent. The one very peculiar thing was that you had to pay cash for all drinks and snacks. You were nto allowed to sign a chitty and pay on departure. This obviously saved managment time and money abd it was indicative of how the hotel was run. No staff around the pool area to get you charis, drinks etc. You had to personally go and collect - and pay cash - from the bar. A EU30 deposit was necessary in order to get a pool towel and then it woulod be changed every 2nd day and charged at EU2.00 per day. For a suppossed 5 star hotel this is silly! As much as we enjoyed our time one did get the feelign that the staff - the few of them - were overworked and underpaid. Owner is very obviously cutting costs! The dining waiting staff and re...Read more
Type of Traveller: Mature Couple - Age Group: 41 - 50
Excellent Hotel
Spectacular views from appartments on the hillside. Brilliant large pool with plenty of free sun loungers. Peaceful location and a short walk (20 mins) to Kardamenas lively night life with plenty of shops & bars...the best of both worlds!