Hotel Xenia Kastanias

, Kastania, Greece
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Hotel Xenia Kastanias

3 star

Rooms: 17

1 Traveller

Review - Hotel Xenia Kastanias

Be careful...
Submitted by: M. in 30/12/06
  • Age Group: 26 - 30
  • From: Greece
  • Traveller type: Young Couple
I visited Hotel Xenia Kastania this Christmas...and the "ADVENTURE" started from the moment we entered the rooms. There was no HOT water at 21:00. The receptionisty told us the next morning that the other families that stayed at the hotel used it all. The next morning they did not allow us to sit wherever we wanted, they obliged us to sit in the main room with other 4-5 families with children that were screaming. The problem with the water carried on...the peak of our experience was on Christmas eve when there was no water in the bathroom to shower. They informed us that they would fix the problem in 5 minutes. 5 hours passed and they only think that they were saying is that we should be patient and they were given us mineral water to brush our teeth. After 6 hours the water came but guess what: The water was brown full of soil. And the result...we decied to leave the hotel without paying the day that we had problems with the water. They disagreed, they told us that we were saying lies and that it was not their fault, the water was bad that's why we did not have clean water...the result: we payed 120Euro per day for dirty water!!!

Never visit XENIA KASTANIA, there are plenty of other perfect hotel in KASTANIA village or near TRIKALA
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