Hotel Valley Village Matala

, Crete, Greece
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Hotel Valley Village Matala

, Crete
3 star

Rooms: 44

Matala - Crete - 702 00 - Greece Hotel Website | | 2892-045776
94 Traveller

Reviews - Hotel Valley Village Matala

10/10
Great, Fantastic service
Submitted by: Sparta in 31/10/09
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Family Traveller
Hospitality great...the best we have seen in Europe and beyond ...The food great with everything...breakfast and dinner: very good food (greek and continental)....service of the resort very, very good: Kostas, Demetrius and others (the management team) are/were there for you in every moment, providing the best for you and your needs.... a great satisfaction from their services... The hotel, the rooms, bungalow are very well furnished (beds, mattress, cabinet, a/c, bath tubs and others)...We were two couples, including a 5 years old child and a pregnant woman..:)...the two pools ( one is for children) are very nice, cleaned blue water and functional....We did stay in a bungalow= great....and for two weeks were treated like a family... it's a big international family: germans, americans, irish, bulgarians, slovenians and maybe others...quite, beautiful, very functional: this is our evaluation for the environment in this resort... the beach is just 10 minutes far way...the most beautiful sunset you can have in Mediterranean sea.... the town = Matala was/is so nice, clean and people were/are very polite, very warm and their hospitality is priceless...nice clubs and restaurants....the beach was like the "blue laguna" : blue sea water, nice sand and very interesting place/location as a culture, history and geography....The rent cars are there: just ask for Manolos or Kre-Kre…you can arrange trips at historic places, a trip at Santorini island ( we did …) and more…the management team is ready to help you on these things….you need just let them know and…they we will take care for your needs ASAP ….spoken languages are : german and english..or maybe more ??!!!.....
The evenings in the resort were very romantic including : the rich greek and continental dishes/food, drinks, candle lights, music and the lighting...the greek culture evening ( twice we did experienced these...) were the most fascinating nights in these resort....
In the end: it's worthy: every penny...every cents (euro or dollar...)... We are going back...for sure....:)

The TRUMANS family from Washington District Columbia/USA...
2/10
We checked out early and wont go back
Submitted by: Jacqi in 02/11/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
We were the only non-German speaking guests. If you do not speak German fluently this is not the place to go for your holiday.

The worst part of our stay was missing the chance to visit Santorini because a member of reception staff told us there was no message for us (we made a point of asking), then told the tour rep who tried to give him a second copy of the fax that he had already given it to us. When challenged by the rep he continued to lie, insisting he had given us her fax.

Most staff were friendly and helpful but did not really speak enough English.

The rooms were basic and reasonably clean - but the towels were frayed and sheets did have some holes in them. No airconditioning and a fridge that did not work. No television in the rooms but there was satelite TV in the bar/lounge/dining area (it's all one space). The TV was turned up loud to compete with the Greek music from behind the bar, the other guests then shouted at each other to hear over the noise and we retreated to our room.

Food was generally okay with some notable exceptions - a little rice cooked in tinned tomatoes is not soup! One or two of the meals were particulary nice and the food was plentiful.

They had problems with the hot water system so we were without hot water. That was the final straw - we moved out. They didn't bother to ask why we were leaving five days early.

There is little to do in Matala so don't book for more than a week (and only if you speak German) and make sure you have a hire car. Any excursions you book will be in German, even if you are told they will translate, they won't. Don't go looking for the red beach mentioned in the guide books unless you are a mountain goat!

Top Local Tips for Crete

Car required To visit Knossos or any of the other sites you need transportation.

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