Hotel Valley Village Matala, Crete, Greece

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Hotel Valley Village Matala Crete

Traveller Reviews

     Rating

6/10

Official Contact Details - Hotel Valley Village Matala

  • Address: Matala Matala - Crete 702 00 - Greece
  • Phone: 2892-045776
  • Email:
  • URL: http://www.valleyvillage.gr/
  • Hotel Class:
  • Rooms: 44

"Hospitality great...the best we have seen in Europe and beyond ...The food......"

"We were the only non-German speaking guests. If you do not speak German......"

Reviews of the Hotel Valley Village Matala

2 reviews
Review this Hotel

Rating:

10/10
Great, Fantastic service
Submitted by: Sparta in Oct 2009
  • Age Group: 31 - 40
  • From: United States
  • Family Traveller
Hospitality great...the best we have seen in Europe and beyond ...The food great with everything...breakfast and dinner: very good food (greek and continental)....service of the resort very, very good: Kostas, Demetrius and others (the management team) are/were there for you in every moment, providing the best for you and your needs.... a great satisfaction from their services... The hotel, the rooms, bungalow are very well furnished (beds, mattress, cabinet, a/c, bath tubs and others)...We were two couples, including a 5 years old child and a pregnant woman..:)...the two pools ( one is for children) are very nice, cleaned blue water and functional....We did stay in a bungalow= great....and for two weeks were treated like a family... it's a big international family: germans, americans, irish, bulgarians, slovenians and maybe others...quite, beautiful, very functional: this is our evaluation for the environment in this resort... the beach is just 10 minutes far way...the most...... Read more
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Rating:

2/10
We checked out early and wont go back
Submitted by: Jacqi in Nov 2006
  • Age Group: 41 - 50
  • From: United Kingdom
  • Mature Couple
We were the only non-German speaking guests. If you do not speak German fluently this is not the place to go for your holiday. The worst part of our stay was missing the chance to visit Santorini because a member of reception staff told us there was no message for us (we made a point of asking), then told the tour rep who tried to give him a second copy of the fax that he had already given it to us. When challenged by the rep he continued to lie, insisting he had given us her fax. Most staff were friendly and helpful but did not really speak enough English. The rooms were basic and reasonably clean - but the towels were frayed and sheets did have some holes in them. No airconditioning and a fridge that did not work. No television in the rooms but there was satelite TV in the bar/lounge/dining area (it's all one space). The TV was turned up loud to compete with the Greek music from behind the bar, the other guests then shouted at each other to hear over the noise and...... Read more
1 out of 1 readers found this review helpful
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