I went their middle of August. The service was terrible. Nothing on the room (fruits water and wine was writting on vip room) chair broken, TV RC not working, missing towel, we have to call 2 to 3 times to get the think. Restaurant people where stress. And a lot more... I think it was that bad because the hotel seem to be full and not enough personnel. The hotel is nice but not maintained very well (dirty and a lot of thing broken). I will chose definetly another hotel for my next vacation in Creta.
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