Hotel Lena Iraklio, Crete, Greece

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Hotel Lena Iraklio Hotel Reviews - Travel Library
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Hotel Lena Iraklio Crete

Traveller Reviews

     Rating

1/10

Official Contact Details - Hotel Lena Iraklio

  • Address: 10 Lahana Iraklio - Crete 712 02 - Greece
  • Phone: 281-0223280
  • Email:
  • URL: http://www.lena-hotel.gr/
  • Rooms: 15

"This hotel took my email booking, including credit card details. Upon arrival......"

Reviews of the Hotel Lena Iraklio

1 reviews
Review this Hotel

Rating:

1/10
Blatent Liars!
Submitted by: Adrian in Aug 2005
  • Age Group: 31 - 40
  • From: Australia
  • Adventurer
This hotel took my email booking, including credit card details. Upon arrival on a late night ferry, we called and were told the room had been given away. Upon arriving at their doorstep we were told they never received a booking (first lie), although I had confirmation via email that they had. They refused to help us find an alternative room, swearing at us in Greek. I returned the next day to complain and to make sure they didnt charge my credit card, to be told they thought my email was not a confirmed booking (gotta be kidding), then saying I booked it for the wrong night (another lie), then telling me he hadnt sworn in Greek (I am not stupid). Do you really want to book a hotel that lies from the start and gives away your room, even if you have supplied your credit card details??
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