Hotel Capsis Beach, Crete, Greece

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Hotel Capsis Beach, Crete

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Rating

3.8/10
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Official Contact Details - Hotel Capsis Beach

  • Address: Agia Pelagia - Crete - 715 00 - Greece
  • Phone: 281-0811112
  • Email:
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 659
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"I just came back. A nightmare. Period. You just want the vacation to finish. A dump."

"This is NOT !!! 5 star hotel. The fact that it has a swimming pool does not make you a 5 star..."

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Reviews - Hotel Capsis Beach

5 reviews (Showing 1 - 5)
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Rating:

1/10
Don't go. You have been warned!!!
Submitted by: A Travel Library User in 10/18/06
  • Age Group:
  • From: Canada
  • Traveller type:
I just came back. A nightmare. Period. You just want the vacation to finish. A dump.
 
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Rating:

1/10
Do not go to Capsis Beach hotel ever !
Submitted by: Eran in 08/14/06
  • Age Group: 31 - 40
  • From: Israel
  • Traveller type: Luxury Traveller
This is NOT !!! 5 star hotel. The fact that it has a swimming pool does not make you a 5 star hotel. More over it seems as the Capsis Beach hotel is not !!! Part of Sofitel only the Capsis Palace hence the hotel service, food quality and rooms are terrible !!! Do not go there !!! ItÂ’s better to go anywhere else but to this hotel ! Sorry but this is the first time ever I got this experience and I travel a lot.
 
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Rating:

4/10
No service
Submitted by: Martin in 06/16/06
  • Age Group: 41 - 50
  • From: Austria
  • Traveller type: Family Traveller
In May/June 2006 we were 2 weeks in the Capsis Beach Hotel in Crete and lived there in the bungalows. These bungalows should have the category 4 stars, however they are worth not more than 2 stars; painting came down from the ceiling, bathroom had several defects e.g. flushing valve of toilet was defect, rusty bathtub and fixturs, dirty tiles (obviously from last summer), double bed had a width of 1,4 m (4,6 feet), wardrobe was muggy, hotel management offerd us to change the bungalow, however the others had the same outfit. "All inclusive" is NOT "All inclusive" !!! You have just a few drinks what you can take from the bar. In the afternoon on the beach you get just popcorn, some drinks and ice cream - e.g. snacks are not free ! You are also limited to bars and restaurants. Once a week you can choose a another restaurants on the beach - however they had two weeks long the same 3 different dishes on the menues. The menues for "paying guests" have shown on many pages a huge selection of dishes. It seemed to us - management is just interested in earning money and not how do feel the guests !
 
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Rating:

9/10
Beautiful place to stay for real rest
Submitted by: Olivier in 04/12/06
  • Age Group: 31 - 40
  • From: France
  • Traveller type: Large Group/School
A beautiful hotel with several swimming pools, bars, restaurants, with access to a private beach. The restaurants are in different style, with a very good and various food. We were in a cute bungalow with all confort and facilities possible. A lot of activities inside the hotel : sports, zoo, night cleub, etc... Not too far from historic sites if renting a car. I plan to go back some day to this place with my family.
 
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Rating:

4/10
Never Again
Submitted by: Dale Mee in 10/23/05
  • Age Group: 41 - 50
  • From: Greece
  • Traveller type: Mature Couple
My wife and I have just returned from 14 days at the Capsis Beach Resort Hotel which is advertised as 5* Luxury, while the main hotel is very grand and the grounds spectacular the accomodation we occupied was worth no more than 3*. We were on a all inclusive package but this is the 1st all inclusive holiday we have been on that is not r not all inclusive you are limited to certain bars, restaurants,drinks,snacks etc you can only use 1 beach 1 pool unless you are prepared to pay for sunbeds etc. However a holiday is what you make it and we set about enjoying ourselves chilling out on the beach and by the pool. On our 2nd week we were invaded by a convention who took over the hotel completly so much so that we and others were made to feel like 2nd class citizens. Moved from the main restaurant into a pokey restaurant were their was no facilities for keeping the food warm and the 1 and only bar we were allowed to use was available but the lounge area was taken over for an exhibition area (3 days) the pool taken over (1 day) beach taken over (1 day) all this would not have been to much of a problem if any of the managment had taken time to communicate with guests but no nothing. All in all we were very disappointed and would not return or recommend this hotel to any of our friends.
 
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