I am going there this season and I hope not to be disappointed with their accommodations and food, Seaside stays the same probably. It has not changed a bit since first heroes were ruling in Greece. Anything else will be revealed in all moments we are passing. Wish me a pleasant journey. Hope to see new and familiar peoples here also. Over and out

I feel extreemly sorry for anyone who has clenched what seems to be a "good deal" to holiday in the Blue Bay hotel. Aparently a 4* hotel, on the beautiful island of Crete, all inclusive and brimming with entertainment... What a load of rubbish! We arrived at 3am local time and were greeted by an extrordinarily tall receptionist and his sidekick who lured us into a false sense of security by taking us down to the hotels restuarant and surprising us with a cold plate supper. Although it was a kind jesture, we had already somehow managed to consume three teas on our travels and so decided we would retirte to our hotel room and get some much needed rest. Approaching the reception desk, I saw a small old green Suzuki van outside the clear glass doors oppositte, laden with our suitcases. We had heard about "the annexe" but seeing as we had booked our holiday in the 4* hotel we couldn't understand why we were being wisked away somewhere else. As the doors of the Susuki released two declining sets of stairs faced us and we were led to our rooms, underground, in the old, tatty annexe. The sidekick went and we were left to our own devices, around 3.30am in a cold, and anything but newly refurbished room (as we had been led to believe) with no English staff to speak to and no way out. The dining hall, (as we experienced in the morning) was over-run with German tourists, no smiles, no hello's and especially no English People. We were the only Brittish residents! The food was VILE, (and I am ANYTHING but a fussy eater)! If there were no chairs you had to sit in the smoking restuarant- which believe me, was intoxicating and the standard of service was anything but ammendable. So was the staff morale any better? YOU MUST BE JOKING! The staff at the Blue Bay are arrogant, bitchy and very, very dismissive. The entire hotel is run by imbaceels and the manager is no better. On our visit to his office after the annexe incident all he could say was for us to ring our tour operator (which was the same as tweedle-dum and tweedle-dee said at the reception desk and then when we did, he said we still couldn't move as the hotel was full. I have honestly never been so discusted with service or met such terrible staff at any other establishment anywhere I have ever been and I have stayed in a extremely large number of hotels in my life. I too read these reviews before jetting off and thought people were making out the Blue Bay was worse than it really was, but to be honest, what others have said is a compliment. If you are homeless, then the Blue Bay may be just about acceptable for you to enjoy a nice holiday, but believe me, if you are the kind of person who has standards and morals, the Blue Bay hotel is NOT the place for you!