Hotel Blue Bay Agia Pelagia

, Crete, Greece
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Hotel Blue Bay Agia Pelagia

, Crete
4 star

Rooms: 151

Agia Pelagia - Crete - 715 00 - Greece Hotel Website | | 281-0811071/2
173 Traveller

Reviews - Hotel Blue Bay Agia Pelagia

9/10
Very Good
Submitted by: Chris in 04/11/08
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
We stayed for 2 weeks at the Blue Bay and found it more than adequate, and we were surprised at the good level of food available and the choice. My children are age 10 and 12 and they were more than happy with the food available. If you rely on burgers and fish fingers then I think you will be disappointed. However if you are well travelled and prepared to eat local produce, local fish and salad there is plenty of food for you to choose from. We were treated to smoked salmon and mussels one night and the food did vary from day to day but I guess that there is only so much you can do to vary the food for the numbers of guests. The entertainment was not good and the 'animation team' seemed to be a couple who wanted a holiday themselves at the hotel with the minimum amount of work and could do a lot better. We organised our own water polo and activities. The kids were happy playing football or tennis in the court and were able to persuade the manager to provide the floodlights free of charge for them. The rooms we had were in the main building and we paid extra for this when we booked having read various reviews and it was a good choice as the annex is a 5 minute walk away.
I don't think that the comments about the staff reflected our experience; Nikos & Maria on the front desk were more than helpful and made our holiday enjoyable, they went out of their way for us. The person in the main bar however was not a good host and it seemed an inconvenience to serve drinks as this seemed to interrupt his viewing of the television in the bar.
There were a few Brits there, but mainly German and French guests when we were there. I would recommend the main building as this is closer to the amenities. if you want 4* accommodation with 4* food and entertainment you will need to pay more money and go somewhere else, this was excellent value for money and I am surprised that they are able to provide the quality of food and drinks that they do for the money that we paid. Overall, we will return.
1 out of 1 reader found this review helpful
8/10
Fast Staff
Submitted by: Anima Ure in 05/06/07
  • Age Group:
  • From: Slovenia
  • Traveller type: Adventurer
I am going there this season and I hope not to be disappointed with their accommodations and food, Seaside stays the same probably. It has not changed a bit since first heroes were ruling in Greece. Anything else will be revealed in all moments we are passing. Wish me a pleasant journey. Hope to see new and familiar peoples here also. Over and out
1/10
Terrible, TerRIBLE, TERRIBLE!
Submitted by: Caroline in 23/10/06
  • Age Group: 18 - 25
  • From: Greece
  • Traveller type: Family Traveller
I feel extreemly sorry for anyone who has clenched what seems to be a "good deal" to holiday in the Blue Bay hotel. Aparently a 4* hotel, on the beautiful island of Crete, all inclusive and brimming with entertainment... What a load of rubbish! We arrived at 3am local time and were greeted by an extrordinarily tall receptionist and his sidekick who lured us into a false sense of security by taking us down to the hotels restuarant and surprising us with a cold plate supper. Although it was a kind jesture, we had already somehow managed to consume three teas on our travels and so decided we would retirte to our hotel room and get some much needed rest. Approaching the reception desk, I saw a small old green Suzuki van outside the clear glass doors oppositte, laden with our suitcases. We had heard about "the annexe" but seeing as we had booked our holiday in the 4* hotel we couldn't understand why we were being wisked away somewhere else. As the doors of the Susuki released two declining sets of stairs faced us and we were led to our rooms, underground, in the old, tatty annexe. The sidekick went and we were left to our own devices, around 3.30am in a cold, and anything but newly refurbished room (as we had been led to believe) with no English staff to speak to and no way out. The dining hall, (as we experienced in the morning) was over-run with German tourists, no smiles, no hello's and especially no English People. We were the only Brittish residents! The food was VILE, (and I am ANYTHING but a fussy eater)! If there were no chairs you had to sit in the smoking restuarant- which believe me, was intoxicating and the standard of service was anything but ammendable. So was the staff morale any better? YOU MUST BE JOKING! The staff at the Blue Bay are arrogant, bitchy and very, very dismissive. The entire hotel is run by imbaceels and the manager is no better. On our visit to his office after the annexe incident all he could say was for us to ring our tour operator (which was the same as tweedle-dum and tweedle-dee said at the reception desk and then when we did, he said we still couldn't move as the hotel was full. I have honestly never been so discusted with service or met such terrible staff at any other establishment anywhere I have ever been and I have stayed in a extremely large number of hotels in my life. I too read these reviews before jetting off and thought people were making out the Blue Bay was worse than it really was, but to be honest, what others have said is a compliment. If you are homeless, then the Blue Bay may be just about acceptable for you to enjoy a nice holiday, but believe me, if you are the kind of person who has standards and morals, the Blue Bay hotel is NOT the place for you!
3/10
I wouldn't go back
Submitted by: Kerry in 31/08/06
  • Age Group:
  • From: United Kingdom
  • Traveller type: Family Traveller
We stayed at the Blue Bay hotel for 1 week late August. It is an all inclusive hotel but the food is boring, repetitive and if you are a vegetarian you'd better prepare to go hungry. Some of the staff are rude and lack any customer care skills. The facilities are reasonable but the dining room is not big enough to accomodate all the guests and given that when the dining room doors are opened its like the annual ruuning of the bulls at Pamplona you either queue well in advance or wait an hour. I was not impressed with the hotel and feel that it over sells itself particularly the all inclusive element which is somewhat mean.

Top Local Tips for Crete

Car Rental A hire car is a must to get around Crete, although in the main towns it is a bit crazy the way the locals drive.

Night Life, shopping Herakloion is 24km away from the hotel, if you go by taxi its 35 euros each way, great for eating out, shopping, & night life...Knossos is a beatiful place to go and see if you lijke ruins...Agia Pelagia has no night life as such no tavernas only a few on the beach front in the village..Rental cars are cheap to hire but a beach buggy is great for a fun day out.....If you stay in this resort you really need to hire a car..

Trips Don't book trips with rep. Hire a car and pay the entrance fee. You will save loads.

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Other names for Hotel Blue Bay Agia Pelagia

  • blue bay hotel
  • blue bay agia pelagia
  • Address: Agia Pelagia - Crete - 715 00 - Greece
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