We have just returned from a planned holiday in Corfu - Belvedere having some pleasant memories but some disappointments as well. To start with good things, the islands is very picturesque and offers a lot of opportunities both for discovering the nature and to have fun.
The hotel, however, despite the fact that outside view is very nice and therefore attractive it is far for offering neither three star facilities nor services. Rooms are old furnished and therefore sometimes noisy, and (some of them) have a bad/heavy smell. It could happen to have a TV set without TV signal and phones without tone.
Services are by far behind facilities; their personal doesn’t care about the fact that you reserved your places in advanced and has no room planning. They offer rooms with kitchen facilities to “All inclusive” guests simply don’t care that you paid for something else. They just write down your claims without solving them, and after days of doing nothing they simply say “it is not......
Read more
Was this review helpful?
Yes
-
No
Absolutely awful from start to finish. Have video evidence of staff chasing guests with scissors trying to cut their all Inc bands off their wrists. Food was horrendous, covered in flies, dead and living. Management met with me twice, and told me 'what do all you type of people expect'???? Blood on headboard all week, the list is endless. Take a look at tripadvisor too and see all complaints there. The place should be closed. Too much to put on here, just don't go.
4 out of 4 readers found this review helpful
Was this review helpful?
Yes
-
No
All inclusive was a con, only spirits included were ouzo, Lowenbrau and red/white vinegar (not even chilled). All drinks served in plastic cups unless you were a "paying customer" - hello!!! Did I get this holiday for free????. Kids could eat nothing, boiled eggs were black inside, pancakes were greasy, and chips were reheated from night before. Food was not kept warm and salad was not kept cool. No food guards to prevent flies and wasps from eating it before we got to it. Pool disgusting - never cleaned when we were there. No shallow end for the kids. Open balconies with no hand rails to prevent kids from falling onto pool side below. Rooms not cleaned and not secure. Only 1 bath and 1 hand towel for a family of 4 for the entire week. Bathroom smelled really bad, toilet leaked. Pool table not working for entire week of our stay. Rep unhelpful, scared to come near hotel. We were asked by the management why we brought our kids with us?????. Some families we met there......
Read more
3 out of 3 readers found this review helpful
Was this review helpful?
Yes
-
No
Arrived and thought we had struck lucky the reception is so impressive but what a shock the all inclusive was not what we were use to drinks had to be paid for unless you wanted to drink ouzo, wine or weak beer. Fresh fruit was non exsistent after three days made an appointment to see manager who didn't know his staff were on strike for two days. Food was awful unless you like cheese spam and bread. This is one of the most awful holidays my family has had although we tried our best to make the most of it. If you are about to go don't expect entertainment, children activites, clean linen, rooms cleaned at least once a week fresh fruit meals you can eat but do expect your children to be bored to death pick up ear infections dirty linen sewage coming up through the toilets and a nasty taste of being conned.
3 out of 3 readers found this review helpful
Was this review helpful?
Yes
-
No
What a disaster ... the moment we arrived we were filled with sad faces and people to tell us to go home. Things can’t be that bad eh? YES!!! The food was absolutely gross, cheese - ham and dried bread! We had to beg for butter. Our room was filled with lizards, spiders and giant grass hoppers. Toilet didn’t work, so a plumber was called at 12am. The pool was yuck, it smelt sick and there was a terrible green colour to the water. No entertainment, children were extremely bored. It was up to me and a few friends to start of volleyball to entertain the kids. No lifeguard appeared as he was always too busy down the beach!!!! We were left with one member of staff for 3 whole days as they all went on strike. Our hotel rep was never there as she was too scared to deal with complaints. No water sports as promised. Alcohol had to be paid for, we thought it was all inclusive but all ice creams and spirits had to be paid for. Our holiday just got worse by the day, we did make several friends......
Read more
5 out of 5 readers found this review helpful
Was this review helpful?
Yes
-
No
Total of 7 reviews:
Next 2 >>
loading...