Tryp Hotel Dusseldorf Krefeld

, Krefeld, Germany
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Tryp Hotel Dusseldorf Krefeld

3 star

Rooms: 96

Europark Fichtehain A1 - Krefeld - 47807 - Germany 49 2151 8360
44 Traveller

Reviews - Tryp Hotel Dusseldorf Krefeld

1/10
Average Hotel/ The Worst Mgmt
Submitted by: Mr. Chick in 03/11/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Business Traveller
Booked and paid for two rooms for two nights in advance via the internet.
Arrived with a copy of my emailed reservation confirmation. Even though their computer showed just one room reserved the night clerk did give me my second room. Mighty nice of him considering they were empty and I did have my reservation confirmation.
Moved our bags to a tiny room (even by European standards), then went downstairs to relax in the bar with my business associates. Not one drink into our conversation the Manager interrupted my meeting by announcing there was a problem with our reservation. I told him I didn't want to be disturbed and I would see him after we left the bar. He then insisted! My first thought was my credit card must have bounced. Then I remembered I prepaid my reservation, not what usually is done, but that's what this web-site did. Nonetheless the Manager said I only had one room reserved and would have to give up the other. I was shocked, I actually starting laughing, how absurd. Remember, we had already checked in, and we had already paid in advance! I explained that to him then asked him to leave. Then he actually said..."Mr. Chick, I'll let this go for now but I expect to see your reservation confirmation before 10pm this evening". Needless to say, I went directly to my room, found the document, delivered it to the front desk, and asked how they were going to make up for the fact that they had ruined my evening? The manager was nowhere to be found. He never apologized. The operation appeared to be run by the Spanish mafia or something and had the hospitality of a cheap Vegas casino to match.
Be careful!
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Other names for Tryp Hotel Dusseldorf Krefeld

  • tryp hotel duesseldorf krefeld
  • tryp hotel duesseldorf
  • Address: Europark Fichtehain A1 - Krefeld - 47807 - Germany
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6.9/10

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