The Westin Grand Hotel
, Frankfurt
427
Traveller
Reviews - The Westin Grand Hotel
Read 427 additional reviews of The Westin Grand Hotel at TripAdvisor.
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Historical Traveller Reviews of The Westin Grand Hotel
Great Concierge Experience
from Alexandre2008
I have been at this hotel quite a number of times. Besides it's great location and excellent service you also have a very professinal group of Concierge Staff that is always there to look after your needs.
Modern and Clean
from smokeyjoeIreland
I stayed here in early 2008. The hotel is a showcase of a renovated, modern hotel should be. The lobby alone will keep you occupied with a display of various vintage cars, and the bar has more cocktails than you can imagine. The room was very nice, the bed being top of the praise list. My only off-putting feature was that there were renovations happening in the room next to mine, without notice, and the work got quite loud at times. I would not let this put me off my whole experience though.
Great Concierge service
from A TripAdvisor Member
The Westin Grand is a very nice hotel. The service was excellent, rooms were nice...expresso machine in the room, heated floors in the bathroom..some very nice touches. Within walking distance of Old town.
Michael Beck was the concierge during our stay. He recommended several very good restaurants and got us our train tickets that we needed for Hamburg. He was most helpful as were the other staff.
We recommend the Westin Grand.
Michael Beck was the concierge during our stay. He recommended several very good restaurants and got us our train tickets that we needed for Hamburg. He was most helpful as were the other staff.
We recommend the Westin Grand.
Nice place - good location
from dhammer53
Beautiful room and bathroom. I think the word 'elegant' comes to mind.
Down the block from the tube/subway. About a 5 minute walk to the old city and the river.
Internet access is very expensive. If you walk out of the front door of the hotel, then make 2 fast rights, there's a very cheap place to use the internet... and... make cheap international phone calls.
I stayed her using my Starwood hotel points. Can't go wrong at this Westin. Top notch.
Down the block from the tube/subway. About a 5 minute walk to the old city and the river.
Internet access is very expensive. If you walk out of the front door of the hotel, then make 2 fast rights, there's a very cheap place to use the internet... and... make cheap international phone calls.
I stayed her using my Starwood hotel points. Can't go wrong at this Westin. Top notch.
Super Stay
from old3
Spent a Saturday night here and thoroughly enjoyed my stay. GREAT location, especially for the S-Bahn and U-Bahn, the Zell, and the historic area. Room was lovely and comfortable. Staff was charming. Did not eat there, so can't rate the restaurants (I rarely eat at hotels, preferring to experience local favorites [and usually save money, too]).
Great Hotel, Great People!!
from iamboku
While the room was Great (high tech, new, clean, fantastic view), the most impressive thing about this hotel is the people who work there. Every single person we met, from the people at the reception desk, people cleaning the room, doorman, people in the restaurant, etc... they were all friendly and helpful and had a smile. We travel allot and finding such a friendly helpful staff is not that common. I will stay here again and recommend it highly!!
Oh yeah, the food was delicious too:)
Oh yeah, the food was delicious too:)
Homecoming in Frankfurt
from Ozzard
I stayed at the Westin for a business trip. Don't know what the Westin was like before the renovation, but I sure enjoyed the way it looks now. A stylish entree, modern minimalistic, functional and warm rooms. Loved the espresso machines. The presence of a pool and gym are always a must for me, the sauna a nice extra.
Apparently there is a choice of restaurants in the hotel. I took my clients to the Chinese one with a surprising design and great value.
I didn't make it to the around the corner shopping area but I bet my wife would have loved the location in the city center.
Expected the German the staff to be efficient, which they certainly were, however was positively surprised about the friendliness throughout the entire hotel.
Surely a place where I will return when back in Frankfurt.
Apparently there is a choice of restaurants in the hotel. I took my clients to the Chinese one with a surprising design and great value.
I didn't make it to the around the corner shopping area but I bet my wife would have loved the location in the city center.
Expected the German the staff to be efficient, which they certainly were, however was positively surprised about the friendliness throughout the entire hotel.
Surely a place where I will return when back in Frankfurt.
Amazing product after refurbishmnet
from maximator2008
The hotel was refurbished in 2007 and they did a great job. It is amazing how the atmosphere and the design changed. Very modern Westin style and still the luxury service you are experiencing when staying there.
amazing 5 star service
from christiechicago
I am traveling quite often and I actually never take the time to write a review about a hotel - but I think this one really deserves it.
"great location, friendly atmosphere and great beds" they are truly heavenly. In one word my trip was just perfect.
"great location, friendly atmosphere and great beds" they are truly heavenly. In one word my trip was just perfect.
Great Rooms, Great Location
from A TripAdvisor Member
The newly renovated Westin Grand Frankfurt has comfortable, stylish rooms with all of the amenities one would expect of a Westin. The bathrooms are spacious and elegantly furnished. There are, of course, the heavenly beds, and the desk is quite well designed. The desk chair is comfortable enough to use for several hours of work. The Internet connection is quite expensive, however. My room had but one small window; I would have liked to have had more, even if there is nothing special to view.
The hotel's housekeeping is meticulous and all the staff are extraordinarily service oriented, from the bellmen to the front desk to the restaurant.
The breakfast buffet is extensive, carefully prepared and quite delicious, although a little pricey.
On one morning of my stay there was no hot water. They told me the problem would be remedied in a few hours and it was.
One of the things I like the best about this hotel is its location. It is an easy walk to MANY excellent, small restaurants-- from Thai to German to Italian to sushi to Indian. An excellent shopping district is five minutes away. It is also a short, 7-8 minute walk to seveal of the museums. And if you're visiting in December, a Christmas market starts just two blocks away.
The hotel's housekeeping is meticulous and all the staff are extraordinarily service oriented, from the bellmen to the front desk to the restaurant.
The breakfast buffet is extensive, carefully prepared and quite delicious, although a little pricey.
On one morning of my stay there was no hot water. They told me the problem would be remedied in a few hours and it was.
One of the things I like the best about this hotel is its location. It is an easy walk to MANY excellent, small restaurants-- from Thai to German to Italian to sushi to Indian. An excellent shopping district is five minutes away. It is also a short, 7-8 minute walk to seveal of the museums. And if you're visiting in December, a Christmas market starts just two blocks away.
Top Local Tips for Frankfurt
don´t go to Frankfurt just for business.. go to a musical event for example.. by the way try Afrika Afrika or the great Tigerpalast show... 1 Minute from the hotel....amazing
Japanese Restaurant There is one of the best Japanese Restaurants I have ever been to located inside the hotel
closed on sundays I guess most know this, but shops are not open in Frankfurt on sundays
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Other names for The Westin Grand Hotel
- westin grand frankfurt
- westin frankfurt
- frankfurt westin
- Address: 7 Konrad-Adenauer-Straße - Frankfurt - 60313 - Germany
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