TOP Hotel Alsterhof

, Berlin, Germany
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TOP Hotel Alsterhof

, Berlin
4 star

Rooms: 200

5 Augsburger Strasse - Berlin - 10789 - Germany Hotel Website | | 30.21 24 20
426 Traveller

Reviews - TOP Hotel Alsterhof

3/10
Breakfast service
Submitted by: Jorma in 12/12/06
  • Age Group: 51 - 60
  • From: Finland
  • Traveller type: Business Traveller
We visited your hotel on 2nd of December and 6th of December (overnighted two nights). Your hotel is quite comfortable and located very well in downtown of Berlin. But we have not very good experiences of your breakfast and your breakfast room. How is it possible that your capacity of taking care of your customers in your breakfast room is something I have never experienced in my career or during my travels. On Sunday morning we tried at 8 o'clock to have breakfast, but It was quite impossible of queering hotel quests. We tries at 9 o'clock and the case was same. There was only one “servant” who tried to get used dishes out of tables, your breakfast room was like a battle field, food was too short, coffee was missing..... etc. Your service was out of any standard!.
On 6 th of Dec the situation was same, too many customers, food was missing, the food service was out of order....
Please could You go and see one morning the situation in your breakfast room and do something. Of course if your business idea/mission/vision is to get people out and without breakfast, I understand.
I have never experienced such a HELL in my life I encountered in your hotel's breakfast room two times we stayed there.
10/10
Excellent Hotel!
Submitted by: Tyga in 04/01/06
  • Age Group: 31 - 40
  • From: Australia
  • Traveller type: Young Couple
Hotel was a short walk from the train station and main shopping area of Berlin. Rooms were large and comfortable and the hotel had all the facilities that you would need. Free internet access, a great breakfast and friendly staff that were very helpful and polite. Definitely a hotel I would stay at when next in Berlin.
10/10
Clean, Efficient, and Central
Submitted by: Michael Gursky Jr. in 07/06/05
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Business Traveller
The staff were extremely knowledgeable and efficient. They were friendly and courteous, and always available for assistance. The room was modern, updated and clean with comfortable furnishings and a good view. The hotel is centrally located for mass transit, business and commerce. I was pleased that everything was within walking distance, yet far enough off the main roads to be quiet and peaceful. Location is safe and convenient.
Close interesting attractions that allowed leisure time in addition to business activity. Interesting guests and full service amenities.

Top Local Tips for Berlin

Berlin Aquiarium There is Berlin Zoo not far from the Hotel, in the same disctrict. It is really worth visiting.

Train station Stores in the main train station are open longer hours than other Berlin stores.

Learn some German before you go Most Germans speak English, but if you try to speak to them in German they will be very appreciative and probably more receptive to you.

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Other names for TOP Hotel Alsterhof

  • top hotel berlin
  • berlin top hotel
  • Address: 5 Augsburger Strasse - Berlin - 10789 - Germany
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