Submission date: 2008-03-09 - Date of Stay: March 2008
Submitted by: Kim - From: United Kingdom
Type of Traveller: Outdoor/Sports Adventurer - Age Group: 31 - 40
Bad service
Location was fabulous but some of the staff were rude in the face of no provocation. Our particular gripes were:
When checking in not enough cash was available for the tourist tax, we went away and got the 1 Euro required. Upon return, we were instructed to hand over 600 Euros cash as a deposit: why the necessity for cash wasn't made clear when the expedition was made to get the tourist tax money none of us could understand.
When checking out an attempt was made to keep our deposit with a shrug. The money was only given back after we had insisted that they come and see the apartment.
Would love to go to Val Thorens again but not to stay at this hotel.
