Le Panoramic Hotel, Sancerre, France

 

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Le Panoramic Hotel, Sancerre

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Rating

2.0/10
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Official Contact Details - Le Panoramic Hotel

  • Address: Rempart des Augustins - Sancerre - 18300 - France
  • Phone: 02 48 54 22 44
  • Email:
  • URL: http://site.voila.fr/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 57

"Advertises itself as a 3 star, but is definitely a 2 star. Very basic hotel, nice lounge and air..."

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Reviews - Le Panoramic Hotel

1 review (Showing 1 - 1)
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Rating:

2/10
Very disappointing
Submitted by: Niamh in 07/28/08
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
Advertises itself as a 3 star, but is definitely a 2 star. Very basic hotel, nice lounge and air conditioning. But: very poor quality food on the buffet breakfast (e.g. crossants rock hard), rooms small and basic (shampoo and shower gel in sachets, no tissues and face flannels, towels small), poor quality service from staff generally, and housekeeping and management do not understand the global use of the 'do not disturb' sign on the bedroom door. I spoke to management about my lack of satisfaction mid stay (having been there 2 years ago I can see standards have really dropped and my expectations were not being met). Manager dismissed my comments, laughed at 2 of them. A few hours after I provided feedback one member of staff asked to speak to me to tell me that she was 'very angry' with my feedback, she could have left me in a room which smelled of sick but changed my room (as the first room we were checked into smelled of sick - she completely missed the point of my feedback or it had been miscommunicated to her). And the list goes on and on. From my experience, certainly not a hotel to recommend to loved ones.
 
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