Submission date: 2007-07-18 - Date of Stay: May 2007
Submitted by: Chantal - From: United States
Type of Traveller: Large Group/School - Age Group: 18 - 25
Great Staff
Hotel Staff was amazing and extremely helpful. I stayed here for two weeks and couldnt have asked for better service. The bartender literally took his tip jar money to run across the street and buy a corkscrew opener to open our bottle of wine... just one of many examples. Rooms are very cozy and room service is trustworthy. Location couldn't be better except if you plan on spending most your time at the Eiffel Tower. There are many metro switches from the Gar de'lest to Tour de Eiffel, other than that it is directly in front of the Gar de'lest metro stop...
Recomend this hotel to anyone:)
Submission date: 2006-06-07 - Date of Stay: May 2006
Submitted by: Robert Sacker - From: United Kingdom
Type of Traveller: Special Interest/Event - Age Group: 31 - 40
Poor Service and Bad Staff
I left my mobile at the hotel and upon calling they were very helpful and said they would Fedex it to me. However they never did and someone at the hotel has since made over £70 worth of calls. As you can imagine I am outraged!