Les Jardins du Marais Hotel, Paris, France

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Les Jardins du Marais Hotel, Paris

Traveller Reviews

Rating

4.3/10

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Official Contact Details - Les Jardins du Marais Hotel

Address: 74 Rue Amelot - Paris - 75011 - France
Phone: +33 (0)1 40 21 20 20
Email:
URL: http://www.homeplazza.com
Official Website:
Hotel Class:
Rooms: 265

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"I found staff courteous though the service wasn't exceptional. The hotel is in a good location..."

"New Year in Paris could you want more? Sometimes all you need is a little attention, this is..."

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Reviews - Les Jardins du Marais Hotel

4 reviews (Showing 1 - 4)

Rating:

7/10

Not a 4 star IMO, but adequate

Submitted by: Greg in 12/13/06

Age Group: 31 - 40
From: United Kingdom
Traveller type: Relaxation Seeker

I found staff courteous though the service wasn't exceptional. The hotel is in a good location with the metro only a couple of minutes walk away which is good. Lots of interesting restaurants/bars in the Marais, are about 5/10 minutes walk, which is fine. Bad points: Noisy people in the courtyard in the morning was very annoying - sound proofing of the room wasn't great Curtains can't close fully which meant the room was bright all night from external lighting in the courtyard. Even though it has a four star rating, the room didn't have a four star feel, it was adequately clean, however. Breakfast definitely overpriced at 20euro pp - also the restaurant was at one end of the courtyard, so if it rains you get wet! Overall I found it a pleasant hotel, but nothing special really.

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Rating:

3/10

Not a 4 Star!!!!

Submitted by: Nicole in 01/04/06

Age Group: 26 - 30
From: United Kingdom
Traveller type: Special Interest/Event

New Year in Paris could you want more? Sometimes all you need is a little attention, this is something you do not receive from the Home Plaza Les Jardins du Marais. After pre-arranging that our stay is for a anniversary and that we require a double bed, we were given two single beds pushed together and were crammed in the uninhabited quarters of the Rodin building (Furthest away from rest of hotel down a groggy alley where it seemed we were in another country "not Paris") I soon realised that this hotel is masquerading as a 4 Star hotel and noted that the "recently renovated" hotel had dirty carpets and walls, miniture towels and dated furniture. There were no flowers, no robes or slippers, and definately no nice romantic touches that you would expect from a 4 star hotel. After some arrangements we were moved to another room which seemed a bit better, at least closer. The breakfast was overpriced at 20 eur p.p which hapens to be the same price as some of Paris's luxury hotels and a slice of chocolate cake via room serice would set you back 24 eur, that is if you manage to get room service. We were let down by a receptionist claiming that we could not be served a cup of tea in our room as the restaurant is closed on a Sunday (This was 20:00 on a Sunday night!) After this ordeal the receptionist "kindly" stated that we make a complaint and agreed with us that this is shambolic! We were shocked that we couldn't even get some hot water (in a 4 Star hotel!) We would reccomend trying to find a smaller boutique hotel in Marais where you will pay less and receive better service and the romance that you would want when visiting Paris

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Rating:

1/10

3 days without warm water

Submitted by: Carsten in 12/13/05

Age Group: 31 - 40
From: Germany
Traveller type: Young Couple

We did spend a long week-end in december and there was no warm water during three days. Information from the staff when the problem will be fixed was very contradictory. We were told several times that there will be a solution very quickly. Only after massive intervention we were proposed another room on the second day - it was 5 minutes before leaving for the opera. The management of this crisis was a catastrophy. The room was big and quiet but does heavily need a renovation. The carpet was covered with spots and everything could have been cleaner. Even if the price was cheap I cannot recommend this hotel at all.

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Rating:

6/10

Saving Feature

Submitted by: Jane in 10/05/05

Age Group: 41 - 50
From: United Kingdom
Traveller type: Family Traveller

A poor room overlooked by the courtyard with noisy late night guests. the air-conditioning was inadequate and the staff at the desk unhelpful. The location was quite good for Le Marais and this was the saving feature of the hotel. The bathroom could have been cleaner as well.

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