Les Jardins du Marais Hotel

, Paris, France
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Les Jardins du Marais Hotel

, Paris
4 star

Rooms: 265

74 Rue Amelot - Paris - 75011 - France Hotel Website | | +33 (0)1 40 21 20 20
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Reviews - Les Jardins du Marais Hotel

7/10
Not a 4 star IMO, but adequate
Submitted by: Greg in 13/12/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Relaxation Seeker
I found staff courteous though the service wasn't exceptional. The hotel is in a good location with the metro only a couple of minutes walk away which is good. Lots of interesting restaurants/bars in the Marais, are about 5/10 minutes walk, which is fine.

Bad points:

Noisy people in the courtyard in the morning was very annoying - sound proofing of the room wasn't great

Curtains can't close fully which meant the room was bright all night from external lighting in the courtyard.

Even though it has a four star rating, the room didn't have a four star feel, it was adequately clean, however.

Breakfast definitely overpriced at 20euro pp - also the restaurant was at one end of the courtyard, so if it rains you get wet!

Overall I found it a pleasant hotel, but nothing special really.
3/10
Not a 4 Star!!!!
Submitted by: Nicole in 04/01/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Special Interest/Event
New Year in Paris could you want more? Sometimes all you need is a little attention, this is something you do not receive from the Home Plaza Les Jardins du Marais. After pre-arranging that our stay is for a anniversary and that we require a double bed, we were given two single beds pushed together and were crammed in the uninhabited quarters of the Rodin building (Furthest away from rest of hotel down a groggy alley where it seemed we were in another country "not Paris") I soon realised that this hotel is masquerading as a 4 Star hotel and noted that the "recently renovated" hotel had dirty carpets and walls, miniture towels and dated furniture. There were no flowers, no robes or slippers, and definately no nice romantic touches that you would expect from a 4 star hotel. After some arrangements we were moved to another room which seemed a bit better, at least closer.
The breakfast was overpriced at 20 eur p.p which hapens to be the same price as some of Paris's luxury hotels and a slice of chocolate cake via room serice would set you back 24 eur, that is if you manage to get room service. We were let down by a receptionist claiming that we could not be served a cup of tea in our room as the restaurant is closed on a Sunday (This was 20:00 on a Sunday night!) After this ordeal the receptionist "kindly" stated that we make a complaint and agreed with us that this is shambolic! We were shocked that we couldn't even get some hot water (in a 4 Star hotel!)
We would reccomend trying to find a smaller boutique hotel in Marais where you will pay less and receive better service and the romance that you would want when visiting Paris
1/10
3 days without warm water
Submitted by: Carsten in 13/12/05
  • Age Group: 31 - 40
  • From: Germany
  • Traveller type: Young Couple
We did spend a long week-end in december and there was no warm water during three days. Information from the staff when the problem will be fixed was very contradictory. We were told several times that there will be a solution very quickly. Only after massive intervention we were proposed another room on the second day - it was 5 minutes before leaving for the opera.
The management of this crisis was a catastrophy. The room was big and quiet but does heavily need a renovation. The carpet was covered with spots and everything could have been cleaner. Even if the price was cheap I cannot recommend this hotel at all.
6/10
Saving Feature
Submitted by: Jane in 05/10/05
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
A poor room overlooked by the courtyard with noisy late night guests. the air-conditioning was inadequate and the staff at the desk unhelpful. The location was quite good for Le Marais and this was the saving feature of the hotel. The bathroom could have been cleaner as well.

Historical Traveller Reviews of Les Jardins du Marais Hotel

an oasis in paris

from A TripAdvisor Member
My wife and I recently spent 8 nights at Les Jardins du Marais and would definitely return. We had a large room in the Gauguin building and it was a very quiet room. The only thing that would have improved it would have been an easy chair for sitting. The location is within an easy walk of the Opera House at the Bastille and the Marais district. There are also very good restaurants (definitely try Au Bascou) within a short walk. A metro stop is literally steps from the hotel's front door. Staff are very helpful and are multi-lingual. We highly recommend this hotel; it is an excellent value.

Worth the Money

from mAWienerin
My family and I stayed at Les Jardins du Marais Hotel Paris (formerly the Home Plazza Bastille Hotel) in early June, 2005. We found the hotel to be relatively expensive (although everything is expensive in Paris) but well worth the money we paid.

We had 7 adults traveling together: My husband and me, my parents, my parents' married friends, and my hip grandma. To save money, we shared two rooms at Les Jardins du Marais: my husband and I shared a three-person room with my grandma, and my parents roomed with their friends. All the beds were comfortable - to European standards, the "big" beds were two twins pushed together. In the three-person room, there was an additional twin bed, and in the four-person room, there were bunk beds (quite a laugh for my parents' friends, but they reported sleeping very well). Sheets and pillows were clean and comfortable.

The rooms were large and immaculately clean, with newly-remodeled bathrooms in attractive marble tile. Bathroom fixtures were new-looking chrome and white porcelain. The rooms' furnishings were nice and attractive, and both rooms included a kitchenette. My parents' room had a balcony with french doors which made the room feel open and airy, and our room had large windows. We did open the windows, because although the rooms had modular air conditioning units, they didn't work very well. During a hot week in Paris, I would have been tempted to complain at reception, but as it was a nice cool weekend, we were fine.

The French staff behind the reception desk were perfectly polite and very helpful, although they maintained the reserved demeanor that the French are known for. They were very happy to assist us in English (because unfortunately we speak almost no French), and I was especially impressed that every communication we received (welcome message on the TV, wake-up calls, etc.) was in English. Obviously they'd made a note, and that went a long way to help us feel welcome!

The hotel's location was also very convenient, yet quiet and tucked-away: about 3 minutes' walk from the St. Sebastian-Froissart metro stop on line 8, not far from the Place de la Bastille, where we had a wonderful dinner one night. A wonderful boulangerie around the corner was a tasty alternative to the hotel's expensive (20 Euro) buffet breakfast. The feel of the streets around the hotel was mostly quiet and residential.

Overall, I would recommend this hotel to any American traveling to Paris, looking for American standards (as my parents were). One final tip - when searching for this hotel's official website, Google the old name, "Home Plazza Bastille," instead of the new name.

good try ,could do better

from timmytwoshoes
I stayed with my family for 2 days in june 2005 ,The service and rooms do not
live up to the main entrance ,you think you have come to a large smart hotel , but you then pass on to what is a collection of apartment blocks


The room I used had a very dated electice cooker and a fridge that was totaly iced up.

The welcome coffee that you get as standard theses days was 2 max pack
coffees ,that if used them would cost you 2 euros each.

No ice to be had, to get a bottle of white wine I had to go to bar and get it my self

This hotel is trying but needs to try a lot harder, I would give it a miss .
Finally As we were checking out a guy from the usa had all his baggage pinched as he waited for his taxi (from the main entrance)

t have been happier!

from EZ
I couldn't have been happier with this hotel! Four star in the US and four star in France mean very different things, but this hotel lived up to and exceeded my expectations. The staff were unbelievably helpful and went out of their way to get us a seat at one of the most popular restaurants in Paris on a Saturday night (just down the street from the hotel). The room was nice (good size for Paris), clean, and quiet, yet just a few steps from the metro. However, we chose to walk most everywhere, which was totally feasible from this area. The breakfast was included in our cost since we booked with American Vacations, and it was excellent...so filling, it lasted us all day long! I never felt unsafe around the hotel, even when coming back late at night. I definitely would stay here again--and I am a pretty picky person when it comes to accommodations! There was no construction when I was here in April, 2005.

Good but 4 star? Hmmm.

from JustBackFromBelek
We stayed at Le Jardins du Marais in Paris the first weekend of April 2005. The staff was excellent: very hospitable, helpful and concerned about our stay. The hotel is in a great location and just a couple minutes from a metro stop.
The room was very clean and of a good size - something notable in Paris where rooms are notoriously small. Our room came with a kitchenette and seemed well maintained but it was flawed. For a supposed 4-star hotel, there weren't any noteworthy appointments to the room; nothing special. And the bathroom's ceiling had one of its tiles out of place so you could see the pipes. A small gripe really. The breakfast buffet was decent but way overpriced for what you got. (€20 per person.) So unless that's included in your room price, take the time to stroll around the corner to the locals' restaurant. Overall, our experience was actually very good. I would recommed the hotel but wait for specials. To pay full price could lead to disappointment.

Pleasant hotel in decent location

from Vienna_expat
We spent 3 nights at this hotel this past weekend and has a pleasant stay. We were impressed on arrival by their new Parisian art deco styled lobby with Philippe Starck chairs and their beautiful courtyard filled with sculptures and tables where you could eat outside. The hotel used to be called Home Plazza Bastille and so it was hard finding many reviews on this site (but you can find more under the Home Plazza Bastille name), but we were not disappointed. The bathrooms were large, bright and newly renovated as was the entire hotel. There is still construction work going on, but it did not get in our way at all. While we have no complaints about the hotel, it is not what you might expect from a 4 star and we did not feel pampered in any way. Then again, if you can get a deal like we did, it's not priced like a 4 star either. The location was right across the street from the Marais and very close to some great restaurants and nightlife. However, some of the surrounding streets were a little creepy at night, but you could easily avoid those streets. The only real negative was the outrageous prices for room service --22 euros for a club sandwich! Luckily, we had no need to order anything since there were so many other options nearby.

Great Place, Great Location

from clapton1
This hotel is actually a compound of sorts, a number of buildings surrounding a central courtyard. It's very pretty inside..something you won't realize from the street. The staff was fantastic here, assisting us ad nauseum in making calls to the states to deal with a non-functioning ATM card, getting us taxis, installing a bed board for one of our bad backs. Breakfast is well worth the cost...a wonderful array of offerings including eggs that you boil yourself. We never needed lunch when we stayed here. Breakfast held us till dinner time. The rooms are a very decent size with mini fridges, sinks, etc...everything you'd need if you wanted to eat in. But who wants to do that when you're in Paris, especially in this location. You're walking distance from the Bastille, the Marais, great museums, great restaurants..even movie theatres if you're so inclined. There's also a wonderful outdoor market close by. I'd stay here again and again.

t stay here, disgusting by all standards

from A TripAdvisor Member
I have just returned from a 4 night stay here and am disgusted. I've never posted a review before, but feel compelles to warn others. Myself and my co workers go to Paris twice a year for the Textile fair Premiere Vision. I've stayed in numerous hotels in Paris and have never seen anything like this place. The rooms are filthy dirty and the staff is rude and unaccomadating. The only reason this is a five star hotel is because the rooms are appointed with two filthy burners and a dingy microwave. Despi euros a day to the maid the room was never fully cleaned, and the floor never vacuumed. The location is not in the charming part of Marais, but several blocks and in a dingy part of town. There was a metro strike while we there and the hotel staff would not help us or give us advice on how to get around the city. We even asked if we could hire a private car for $300 and they said it was not possible. After protesting for several minutes we asked for a phone book and within three calls secured a taxi ourselves. To make matters worse my co worker had five shopping bags of new purchases stolen from her room. The manager of the hotel insisted that they would not do anything about it even after complaining for one hour and demanded to speak to the cleaning staff. I've never been so disgusted and advise anyone to please don't stay here. I've been to many other hotels in Paaris that are the same price or cheaper and clean

Perfect for a weekend in Paris

from mistress
This hotel which is located right on the border between the Marais and Bastille districts deserves a shining review. The staff were very friendly, the service was fast (and we're american), and the room was bigger than most in Parisian hotels and was comfortable and nice. Also the price was right, and it included breakfast which was a very good buffet. Nice little hotel.

Charming Hideaway in Paris.

from A TripAdvisor Member
We have just returned from Les Jardins Du Marais and were extremely impressed. Although the rooms are not luxurious they are well decorated with brand new modern bathrooms and a good size by Parisian Standards. The ambience of the place is charming, with beautiful gardens full of attractive sculptures and features. The restaurant/bar is beautifully appointed with a charming conservatory setting. The staff could not be more helpful and we were very comfortable. The location is near to Bastille which is a short walk away full of wonderful restaurants and cafes. I would recommend this hotel as great value for money and a really good base to explore Paris.

Top Local Tips for Paris

Where to go if you have money to burn Head to either Le Cab, or VIP Room - Both fantastic clubs, but very strict door policies, and Le Cab has a €13 min drink policy, while VIP room has a €25 min drink policy.. Still, once you're in, with the beautiful people, you might think it's good value for money!

Internet Log on to Paris Ozone; it's very good, and very cheap - about 7.80 Euros per day, as opposed to the hotel's 15 Euros for 12 hours.

Roissy Bus If you're blessed with good weather and you have light luggage, or good rolling luggage, take the Roissy bus from Charles De Gaulle to the Metro at Opera Garnier. I think it's only 8E (about $12 US) and save the other $21 that a pre-arranged van will cost you. Plus, we waited over an hour for that van (booked through Virgin Vacations) while we watched one Roissy bus after another stop and pick up passengers. I will never PRE-pay for transportation again!

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Other names for Les Jardins du Marais Hotel

  • les jardins du marais hotel
  • les jardins du marais
  • Address: 74 Rue Amelot - Paris - 75011 - France
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