On arrival the room was not ready at 1pm. Told to pay straight away. charged for breakfast and told to return in 1 hour. returned an hour later to a room with a terrible smell, mould in the bathroom with a toilet that didn't flush. no wardrobe or toilet paper. Asked for another room but told no. After a terrible nights sleep we went for breakfast only to be told we were not on the list! in a darkened room we were given luke warm milk in a dirty jug. meanwhile a fellow couple were trying to reclaim money so they could also leave. they had seen a rat in the apartment. I told the manager in no way acceptable, told to come back later! Packed our bags to head for another hotel, asked for the money back for our further nights stay only to be told no money available! The member of staff simple said 'i don't care' you don't like room, go tim hotel! The manager stayed away not to return! staff became aggressive and demanded the key. even though we had fully paid for further nights! To sum up, the worst budget hotel i've seen in my life coupled with the worst staff i ever came across!
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