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| Submission date: 2007-07-14 - Date of Stay: July 2007 |
| Submitted by: Will - From: United Kingdom |
| Type of Traveller: Business Traveller - Age Group: 26 - 30 |
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| Souless Stay |
| If you're considering staying at this hotel please take my advice and don't! After arriving at 1pm we were told that our room wouldn't be ready till 2.30, when I expressed my need to change into my suit for a business meeting I had at 2.00, the miserable lady at reception just shrugged and said I could use the toilet downstairs, which obviously was not ideal (grotty and overheated with poor lighting). When we finally got to our room/shoebox, (apparently newly refurbished according to the rather indulgent website) our view too overlooked a bunch of offices, our bed was dirty, there was one tiny cupboard that had clearly been put together by a 5 year old and had about enough space for a suit and possibly a shirt, wall paper was peeling, the bath tub had long black hairs in it and there was just one towel. Clearly the 'double room' we'd booked and paid for was in fact a single room and the cleaner hadn't been informed that we were being ripped off and to add another towel. Horrible! It's one of those places where you can't relax in. Couldn't trust the staff, had the feeling that they wanted your money and would get it anyway they could, didn't feel looked after at all as a customer. I know it's a good location but come on guys, you can't use that as the only reason for the 3 stars! Honestly, AVOID, AVOID, AVOID! |
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