Concorde La Fayette Concorde Hotel Paris

I had a big group of 34.I stayed there for 5 nights.I was so disappointed beacuse the staff did not help us except a Bangladeshi guy who knew English.In my room i found the TV remote was not working.there were no shampoos,lotions for each room.exp if 2 persons stayed in one room there was only one shampoo.there were no empty glasses, plates in room.for everything we aksed housekeeping we had to pay. In general it was reaaly disappointing.

I booked a club room at the concorde La Fayette. When I arrived, i checked in at the Club disk. The told me that my room will be on the 14th floor. I told them that the club rooms starts from the 15th. they responded that they added the 14th floor to the club levels and they only have a problem with the Club elevetors that dont stope at the 14th and i had to use the regular elevators untill they solve the problem. When I got into the room I found that THE ROOM IS A REGULAR ROOM (NO WORKING DISK, SMALLER SIZE, NO EXTRA PHONE, NO CLUB FURNITURE AND DECORATION, THE ENTIRE 14TH FLOOR WAS NOT FURNISHED AS A CLUB FLOOR. THE ONLY THING IN MY ROOM TO INDICATE THAT IT WAS A CLUB ROOM WAS A BATH SET WRITTEN ON IT "LA FAYETTE CLUB". I asked an American lady living at the same floor wether her room is a Club room, she replied that her room was regular as what the whole 14th floor room seemed to be. When I complained to the duty manager.. well.. you can guess the rest..he was typical "FRENCH". I...... Read more

Recently back from a bussiness meeting in paris, booked the Concorde hotel on assumption that its in the middle of paris, and a 4-5 star hotel, the first impression i had on entering the room was: wire hanging out of the wall, no bulb in the lamp, air-con didnt work the first night, no soap in the bathroom, TV remote not working. That's certainly not what i expected to get after paying 190 Euros a night. Was it just my bad luck? I would certainly not stay here in future!