Submission date: 2006-07-12 - Date of Stay: February 2003
Submitted by: Saif - From: United Arab Emirates
Type of Traveller: Business Traveller - Age Group: 31 - 40
Cheaters
I booked a club room at the concorde La Fayette. When I arrived, i checked in at the Club disk. The told me that my room will be on the 14th floor. I told them that the club rooms starts from the 15th. they responded that they added the 14th floor to the club levels and they only have a problem with the Club elevetors that dont stope at the 14th and i had to use the regular elevators untill they solve the problem. When I got into the room I found that THE ROOM IS A REGULAR ROOM (NO WORKING DISK, SMALLER SIZE, NO EXTRA PHONE, NO CLUB FURNITURE AND DECORATION, THE ENTIRE 14TH FLOOR WAS NOT FURNISHED AS A CLUB FLOOR. THE ONLY THING IN MY ROOM TO INDICATE THAT IT WAS A CLUB ROOM WAS A BATH SET WRITTEN ON IT "LA FAYETTE CLUB". I asked an American lady living at the same floor wether her room is a Club room, she replied that her room was regular as what the whole 14th floor room seemed to be. When I complained to the duty manager.. well.. you can guess the rest..he was typical "FRENCH". I se...Read more
Submission date: 2006-06-22 - Date of Stay: June 2006
Submitted by: H.S - From: United Kingdom
Type of Traveller: Business Traveller - Age Group: 41 - 50
Disappointed
Recently back from a bussiness meeting in paris, booked the Concorde hotel on assumption that its in the middle of paris, and a 4-5 star hotel, the first impression i had on entering the room was: wire hanging out of the wall, no bulb in the lamp, air-con didnt work the first night, no soap in the bathroom, TV remote not working. That's certainly not what i expected to get after paying 190 Euros a night. Was it just my bad luck? I would certainly not stay here in future!