Clarion Saint James & Albany Hotel

, Paris, France
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Clarion Saint James & Albany Hotel

, Paris
4 star

Rooms: 195

202 Rue de Rivoli - Paris - 75001 - France Hotel Website | |
660 Traveller

Reviews - Clarion Saint James & Albany Hotel

Fabulous hotel!
Submitted by: Olivia in 21/07/08
  • Age Group: 18 - 25
  • From: United Kingdom
  • Traveller type: Family Traveller
We stayed in a junior suite quadruple, which was very spacious, and clean. The suite was just as described on the hotel's website, and it looked the same as the pictures. The hotel staff were very helpful with the one minor problem we had, and responded to it extremely quickly.

The location of this hotel is brilliant, right in the heart of Paris. The pool is essential after a hot day of sight seeing to cool off.

We would highly recommend this hotel, and are greatly looking forward to our next visit!
Submitted by: roy in 30/04/08
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
This hotel does not live up to the description'leading hotels of the world'. The room bore no resemblance to the pics and description - was dull and smelt of cigs and damp - despite being a 'no smoking' room. It was noisy from staff in courtyard below gathering and chattering like starlings to smoke in their rest break from 7am. Concierge couldn't care less - AVOID!
Submitted by: Paul in 12/02/08
  • Age Group: 41 - 50
  • From: Ireland
  • Traveller type: Family Traveller
The room was small & very basic, we had a two storey room, the living room downstairs & bedroom upstairs. There was no kettle in the room to make a cup of tea but there was a very expensive mini bar e.g. bottle of water €6.50. The location is fantastic, 200 mtrs from "The Louvre Museum", 1km from the top of the "Champs Elysees" and the "Metro" is just across the road. The hotel is expensive to eat & drink in, but there are a lot of restaurants etc within a ten minute walk. The staff in the hotel are friendly, but leave yourself with time if you want them to get you a taxi. Overall I think it was a bit expensive for the accommodation, but the location is perfect and I would use this hotel again.
Very disappointed....
Submitted by: Mark in 02/10/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
Where do I start. Most concerning was the plugs and light fixtures hanging off the walls!

And the guy that checked me out. You couldn't have been more rude if you tried.

Horrible service GREAT location
Submitted by: Sherrine in 23/09/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Business Traveller
I am embarrased to say that the rooms were so horrible for the price paid. I had two rooms, one was for my parents AND they had no hot water, T.V. was broken, phone didn't work, nor did the A/C thermo, the staff spent the week up in their room until they finally gave up and the mgr. argued with me when I asked to give them a discounted rate. Great location BUT way too much money considering the services and staff- We waited an hour for taxi's as my folks could not take the Metro but if you like location and you ride the metro, get these rooms at 50% off and go for it!
Looking forward to a return visit.
Submitted by: A Travel Library User in 23/01/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
We had a nice surprise on arrival at the St. James & Albany in Paris as we had been upgraded and although there was no view from our room it was very comfortable and clean. The staff was extremely helpful and even arranged for a package that we had left in a bistro to be collected and then delivered to our room. We had a lovely meal in the restaurant. My only complaint was that because the staff spoken fluent English we were unable to impress them with our skills in speaking French, something we noticed some people can not be bothered to learn. The staff was polite even when spoken to by others who were not. We look forward to another visit to Paris and will be staying at the St. James & Albany again.
Very disappointed guest
Submitted by: Theresa in 12/11/05
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
My husband booked a junior suite for us at this hotel for my 50th birthday & a room for my son.The junior suite was small and stank of cigarette smells this was suppose to be a non smoking room.As we were told that the hotel was full, which I dont think this was the truth. We ended up swapping rooms with my son this room was like a porch ,dirty net curtains. sad looking room. Nowhere to eat as the restaurant is closed Sun and Mondays.
Frequent visitor
Submitted by: Phillip Wilson in 07/10/05
  • Age Group:
  • From:
  • Traveller type: Family Traveller
Having stayed at the St James many times over several years, I can rate it with accuracy. I have brought at least 5 tour groups into the hotel, and the impression is always excellent. The desk staff is congenial and helpful (yes, even to us Americans), the bar is great, and breakfasts are wonderful. Of course, the location is ideal for walking to almost every major tourist site, and the nearby Metro stops make accessible the more distant visits.The rooms are a bit spartan, but always clean and modern enough for any kind of traveler. I intend to be a temporary resident there again as soon as possible!

Historical Traveller Reviews of Clarion Saint James & Albany Hotel

Great location, good hotel

from A TripAdvisor Member
Great location and a good hotel. We stayed from Dec. 21-29 in a junior suite. The hotel is directly across from the Tulerie gardens & metro and a short walk to the Louvre and D'Orsay museums.

I thought the suite was spacious and nice, but not luxurious. The room is more of a three star not four. Based on some bad reviews, I was aprehensive when entering the room. It was in good shape and I thought the shower was quite large by european standards. We did make use of the indoor pool. The breakfast is pricey, but you can't get the variety and quantity in an outside restaurant for less.

We had a great deal from Expedia, but if we had paid the rack rate of 590 euros for the junior suite, I would have been upset with the less than luxurious room. If you get a good deal, this is more than worth the price.

The neighborhood is a bit touristy, but get on the Toulerie metro directly across from the hotel and take the 1 line to St. Paul and walk through the Marais district for an authentic feel. We made extensive use of the metro and wish we had bought a pass.

great location

from A TripAdvisor Member
The hotel's location is excellent for the Louvre, Musee d'Orsay, the Metro, shopping on Rue de Honore (Rodeo Drive in Paris), and the best bakery was within walking distance. Our room was spacious and clean, with a nice view of an interior courtyard. My 5 and 7 year-olds enjoyed the indoor pool during our stay in a chilly November. The breakfast is top notch, but very pricey at 22 euros each -- still we enjoyed it twice during our 7 night stay. We would consider staying here again.

Great Location

from A TripAdvisor Member
My youngest daughter and I were there Nov. 27 through Dec. 2nd and concur with review from Rowlett, Texas. I would say 3 star Facility, 4+star location across the street from Metro (subway) entrance, 300+yards from Louvre, Very, very close to River. Walking distance to many attractions. Paris is enjoyable if you walk it, better be in reasonable shape. For the price we were pleased. Very close to Hotel Meurice, go there and Look at a 5 Star Hotel. For a memorable ocassion (romantic?) try the Bateaux Parisien Dinner Cruise. Also be sure to get a guided tour through Versaille that includes the Opera, this is stunning!! Rick Steve's (purchase 1 or more of his books, worth it) recommended walk through the "Rue Cler area" is just as he described! I may decide to stay at Hotel Levique(sp.) next time, probably just a 2 star but once you've been in the area you'll understand, good restuarants plus more at reasonable costs!

Pleasantly relieved

from RRDN
Stayed here Nov. 22-Nov. 27, 2003. Based on some of the earlier reviews, I was extremely concerned we would face dirty, deplorable conditions. I even went so far as to send an email to Choice Hotels about a month before our trip asking for assurances that the facilities would be as represented. My concerns grew when I didn't receive any response to my email. (A Choice Hotels rep did call back in response to a second email, but unfortunately her message was left on my home answering machine after we were in France). Perhaps my pre-conceived concerns has led me to over-rate this hotel because, while it is certainly not on par with a luxury hotel, my worst fears weren't realized. Our experience included the following. The lobby, though small, was nice enough. The front desk staff and bellmen were extremely helpful, cheerful and friendly. We were personally escorted to our room by a nice desk staff member. Any question I had throughout the stay was promptly and personally attended to by the person who I had asked for assistance. (Note: It took a few minutes to check-in because my reservation was under my middle name instead of my last name. The desk clerk says this happens occasionally, so keep this in mind if your reservation is "missing"). Our rooms (we had the jr. suite) were typical European small, but neat and clean. The bathroom arrangement was strange, but adequate. A tiny shower room off the "sitting room" and a shower/tub in the bedroom bath, with a third tiny room for the only toilet, which was accessible only from the sitting room. Our daughters slept on the bedding in the sitting room, which was a couch that converts to a twin bed, with another twin bed trundle unit underneath that pulls out and pops up. We were on the Rue de Julliet side of the hotel on the 7th floor. The view consists of the building across the street, which was undergoing repair work, and the street below, a fairly typical, narrow Paris side-street. By the time of our return every day, our room had been cleaned and the beds made and turned down the same as you would expect from any other hotel. The rooms had tvs with internet capabilities and wireless keyboards with each set and a typical mini-bar. (A friend of ours on the same visit did have a "superior room" that was dated in appearance and rather odd with large v-shaped wood beams in the middle of the room. I would not have wanted this room, it was quite dreary). The hotel has a nice bar area, a very small business area with two computers and printer, a workout area that had plenty of equipment, a spa where you can arrange for massages and a small indoor pool. Beware the elevators, they are tiny and slow. The room was adequate, clean and the maid service was without fault. When I was checking out, a supervisor was going through the lobby with an employee making sure that everything was clean and correct in appearance, going so far as to run a white cloth along the lobby woodwork and trim to check for dust. Overall, I can say the hotel staff was very nice and appeared to want nothing more than for my visit to be an enjoyable one. Location is great as others have noted. If you're like me, you got this place at pretty much a bargain price through Expedia. So don't expect a luxury hotel and you probably won't be disappointed.

Not as represented

from A TripAdvisor Member
We stayed at the hotel from Nov 9 - Nov 13, 2003, 5 nights. We booked the reservation through When deciding whether to stay at this hotel, we looked at photos on the Internet site and read the descriptions on the site. When we arrived, the actual "junior suite" was not as represented. I was somewhat disappointed in the accommodations, as was as my adult son, while my wife was satisfied.
However, the staff at the front desk and the housekeepping staff and the bar staff could not have more helpful and friendly. They did their best to make our stay pleasant. The service was very good; the price was good; the product (actual accommodation) was fair at best.

Enjoyed the Hotel St. James and Albany

from A TripAdvisor Member
I stayed at the Hotel St. James and Albany Sept. 30, 2003 - October 6, 2003 and I really enjoyed my visit. It was my first trip to Paris and it was nice to be in an area that near many of the major tourist spots.
You are across the street from the Louvre and the Toulleries Garden, really across the street, and the Seine was so close too. I did not spend a lot of time in my room, it was more of a launch pad to other places. The room was always clean and I did not find it to be dirty or dingy. The breakfast buffet made getting up every morning after an exhausting day of walking across the city worth it. The food was so great and it was a nice introduction to French cuisine. The brie balls were so delcious!! I found the staff attentive and very courteous. I have recommended this hotel to others and would stay there again.

Great location, helpful staff, normal rooms

from A TripAdvisor Member
We bought a package for air & hotel at a reasonable rate through an agent. This was our first trip to France. The only bad experience about the trip was flying United. The hotel staff was very helpful any time of day. The entry was beautiful marble, and our room (superior) was as it is seen in the pictures - a normal hotel room with a king bed and enough room to move around. We stayed 5 days, Aug 26-Sept 1. There was no current remodeling that I noticed. We didn't have any bathroom problems, and our windows also overlooked the alley but I never saw anyone but the occasional staff member taking a smoke break down there.
We looked forward to breakfast every morning, a full buffet meal - not the American continental breakfast of cereal, juice, and a muffin. The location was fantastic! On the corner of the Louvre, across from the Tuileries gardens and the Seine. Close to all the shops and the sightseeing agencies. We walked a lot, and the hotel was so close that one day we came back and took a nap before hitting the sights again.
One night we returned at 2am having missed dinner all together, luckily room service had 3 meal options still available so we didn't starve until morning. I am definately going to stay at this hotel again! It was reasonably priced and had a great location. We are only in our room long enough to read tourist books to decide where to go for the day, to get dressed and to sleep. It was not a dump at all, I'd give it 3-4 stars. It was perfect for us - anything like a luxurious room at the Ritz would have been wasted because we wouldn't have been in the room anyway.

Two stars, except for location

from A TripAdvisor Member
Just returned from 8 nights, w family, at the St. James & Albany.
Booked the trip through Expedia. For what it's worth, here's our perspective: 4 star location, just down the street a bit from the Louvre; nice lobby; disorganized desk staff (fax took three days after receipt to turn up, despite inquiries); "junior suite" really a pair of small, low-ceilinged boxes separated by a toilet of very narrow proportions; wall paper pealing off the walls; twin beds that never were made up as one (despite the promise); a bed arrangement for the boys that was, well, depressing; construction noise and salsa from the bar under our window sequentially filling up most of the day. There may be nice rooms in this hotel, but you couldn't prove it by us.


from Tusabrat
4 star hotel? What rubbish. I think we had the same room as an earlier review - small pokey room looking out onto the homeless people sleeping on the pavement below, black mould in the shower tile grout, two single mattressess on a double-bed base (they didn't fit properly, with a portion of the matress on each side unsupported - I kept thinking I was going to roll off the bed!).

But the worst was coming back at 6pm after a long hot day walking around Paris, desperate for a shower, only to find that our room hadn't been serviced and we had no clean towels, bed unmade etc. I think it is unacceptable to have to phone reception and ask them to send someone to service the room. It also cost a lot as we then had to spend a hour (yes, an hour!) in the bar waiting for them to finish the room.

Also, why was new the spa/swimming pool closed on Sunday? Surely a 4 star hotel should be international, that is, operating 7 days a week?

I sorely regret wasting my money - I could have stayed in a 2 star for this kind of experience, and it would have been a lot cheaper!

Good and Bad...Depends on your expectations and your room

from A TripAdvisor Member
After paying upfront for a three nights reservation in late July for a junior suite, I read some of the horrible reviews this hotel recently received. Needless to say I was more than tentative about our stay. We actually were given the same room as one of the earlier reviewers (noted by the chewing gum on the shower ceiling, which we promptly asked to have removed!). Other than that, the room was fine--not spectacular but spacious with nice windows onto the central courtyard.
With new carpet and the very squeaky floors repaired, the room could have been much more presentable. It pretty much met my expectations for a European city hotel, though those accustomed to new American hotels with large well-equipped rooms may be disappointed. While some of the rooms looked very nice, others looked quite small and miserable, so your experience at this hotel will be highly dependent on the room you luck into. The location is excellent, so if you don't expect to spend much time in your room, this could be a good choice. I'm convinced the 4-star rating for this hotel stems from the list of available amenities rather than a qualitative rating of it's luxury. The staff was not overly warm and helpful, though we really had no problems here other than a very apparent disdain for reservations booked through the internet brokers (ie. Expedia).

Top Local Tips for Paris

Book a taxi They can sometimes be a nightmare to find so reserve them in advance.

So expensive Be careful with some taxi drivers, the ride can be so expensive...

Montparnasse Tower Quiet alternative to the Eiffel, with views as good (including of Eiffel Tower!) and the fastest lift in Europe!


Other names for Clarion Saint James & Albany Hotel

  • st james albany
  • saint james albany hotel
  • saint james & albany hotel spa
  • saint james & albany
  • clarion paris
  • Address: 202 Rue de Rivoli - Paris - 75001 - France
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"Fabulous hotel!" - Olivia

"Overated" - roy

"Average" - Paul

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