Best Western Jardin de Cluny Hotel

, Paris, France
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Best Western Jardin de Cluny Hotel

, Paris
3 star

Rooms: 40

9 Rue du Sommerard - Paris - 75005 - France Hotel Website | |
266 Traveller

Reviews - Best Western Jardin de Cluny Hotel

Really bad customer service
Submitted by: Sukiyaki in 16/09/05
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Pleasure Seeker
Staff is rude, and unhelpful. Location isnt that great. Better places stay in the Latin quarter.
Great location & convenient
Submitted by: Maureen Pococke in 18/05/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Family Traveller
I have had the good fortune to stay at this hotel for business and family travel. It was great every time I have stayed there. The staff is welcoming and accommodating. I would highly recommend this hotel for its great location and convenience.

Historical Traveller Reviews of Best Western Jardin de Cluny Hotel


from A TripAdvisor Member
Everyone working at this hotel was so friendly and very helpful.
We upgraded to a delux room and it was so worth the extra 10 Euros.
The room was huge!
Nicely decorated, bathtub, View ,who could ask for more?
Also the area is perfect.
Pantheon, and Notre Dame is right there.
Restaurants and bars Galore.
Loved this place, and cannot wait to return!

Ideal location

from A TripAdvisor Member
Date :22/03/06
Just back from Paris for St Patricks w-end on our 1st Wedding Anniversary.
This hotel is in a quiet street just off Rue de Ecoles. Metro is just 50 yrds from Hotel Front door. Notre Dame just around the corner. Service in the Hotel excellent - Rooms cleaned and beds made up every morning. LCD tv in room - mainly French channels with CNN news. Safe also in room. Breakfast located in basement was satisfying - Staff helpful/friendly. Would recommend it.

Great location

from Chrismary
Stayed at this hotel for 3 nights 24th to 27 February 2006. The staff were very friendly and helpful. The room was small but clean and warm, as it was very cold in Paris this weekend. The location is excellent
we were able to walk to many places and on an evening there were lots of reasonably priced restaurants minutes away. Would stay there again.

Nice hotel, great location

from A TripAdvisor Member
We stayed in Jardin De Cluny in February 2006 and we had a wonderful stay. The location was excellent, plenty of restaurants, bars and cafe within a 2 minute walk.

The hotel is on a quiet street in walking distance from great sights as Pantheon, Jardin de Luxembourg, Notre Dame and the Louvre Museum. Our room was nice, had a flat screen TV, comfortable beds and a nice modern bathroom.

Staff was very friendly and helpful and spoke English fluently.

We would definitely recommend this hotel and we would stay here again.

Great Hotel

from llholm
We just came back from a 3 nights stay at this hotel. Everything was great from our room to the wonderful breakfast "cave" and helpful staff. The staff was great for someone whose french is non-comprehendible, they spoke english without a hitch. We will return again!!!!
But! they are doing renovation on some of the rooms and this can get a little loud during the day.

Great little hotel

from maui50
I have just returned from a one-night stay at this hotel (Nov 16th), when I stayed in a single room.
I was very impressed with both the quality and the value for money at this hotel, considering I booked last minute (paid a fraction of the guide price on this site). Staff were friendly and helpful: I wanted an early check-in and I had called the hotel the night before to enquire about this - early check-in was refused on the phone but I was told I could leave my bags at reception until the room became ready. However, when I arrived the following day, they had prepared a room for me after all, so I could check in early as requested, and at no extra charge. The room itself was average-sized but with a nice bathroom: I was staying in a single room so perhaps doubles are larger. A well-stocked, and not horrendously priced, minibar also came in handy!

The location of this hotel is the best part: a 1-minute walk from the métro stop Maubert-Mutualité on Line 10, and within close walking distance of the student buzz of the Mouffetard area, the touristy buzz of St Michel, and the café culture of St Germain. Lots of cafés, cheap eateries, and little neighbourhood grocery shops/delis nearby. For me, the best location in Paris really..

Would recommend the hotel and would stay here again.

Superb Little Hotel

from Alan Doheny
We stayed in Jardin De Cluny in October 2005 & we have to say that it was a gem of a hotel. Our room was a nice size, wasn't too small,a flat screen TV & it had a superb modern bathroom.

Staff were friendly & helpful, room was cleaned everyday, one day we didn't leave until late in the afternoon & it was still cleaned for when we came back that night.

The location couldn't have been any better, plenty of bars & cafe within a 2 minute walk, yet the hotel is on a quiet street & Notre Dame was only 5 minutes walk. We would definetley recommend this hotel & we would stay here again.

Great experience in every way

from A TripAdvisor Member
We just returned from our honeymoon in Paris and could not have been more pleased with Hotel Le Jardin de Cluny. Originally, we booked with a much higher-rated (on place, Hotel De Notre Dame, but while the staff was very nice, we were extremely disappointed with our room (really really tiny 8'x16' and somewhat shabby). So after walking around town a bit on our first morning in Paris, we found Le Jardin de Cluny and they were able to give us 6 nights accommodation on the spot.

The location was ideal and although it is right in the heart of the Latin Quarter, our room was very quiet and had a view of a small neighborhood church. The room felt very luxurious (double the size of the better-rated Hotel de Notre Dame for the same price and with much nicer bathroom, bedding, furniture, and atmosphere). They even had non-smoking rooms, thankfully. The restaurants, patisseries, cafes and markets nearby were all great. The photographs of the hotel on this site are totally accurate--the place feels upscale for a 3-star joint!

All of the staff we encountered were very nice and extremely helpful, from finding directions to restaurants online to storing our bags before check-in. Breakfast turned out to be a good value at 12 Euros and we took advantage of it a couple times. It's fun to have the experience of sitting in a cafe with a river view, but it ends up costing about the same for one croissant and a cafe au lait as the all-you-can-eat continental fare at the hotel.

Our advice would be to take these reviews on Trip Advisor with a grain of salt, both the good reviews and the poor ones. We selected our first hotel based on the rating and were extremely disappointed. Some of the reviews for Hotel Le Jardin de Cluny are not stellar but we had a fantastic experience! You have to be realistic when traveling in Europe--most of the elevators are the size of phonebooths, the rooms tend to be smaller than in the US, and impressions of "service" can be very subjective, particularly because the personality of the customer can vary. Trust the photographs...they tend to tell as much if not more than the reviews.

Had a very pleasant stay

from flansy
My mother and I stayed here for 8 days in the middle of September. I had traveled to Italy in the past and had stayed in small rooms, but my Mother had never traveled abroad before. The rooms were small by American standards, but certainly big enough for the two of us and our tons of luggage (really souvenirs that we kept buying)!
The staff ranged from pleasantly professional to downright kind and delightful. The only moment we saw a less than professional staff member was the maid. However, she was carrying up four huge suitcases to someone’s room, and I’m not sure I would have been that pleasant hauling that around.
The room are clean, have flat screen TVs, safes, and lovely double windows. We were on the street side of the building (3rd floor) and had a nice enough view, and it was quiet from early evening to late morning (with the exception of some hooting and hollering on Saturday night, that was coming from a few blocks over). Actually, there is an elementary school across the street and the kids were so well behaved we didn’t even hear them walking to school in the morning. (I know that isn’t true in my neighborhood back home)
We didn’t have breakfast there, as you could get a pastry and a coffee for cheaper right around the corner, and it was more appealing for us to go to little cafes. Also, right around the corner were a metro stop, an adorable street market (on Tues. Thurs. and Sat.) and a little strip with every shop you could need for a gourmet picnic. There are also several moderately priced cafes in the area for GREAT meals and a short walk to a touristy food area if you wanted something fast on the go.
With the location of the metro, and a 2 min walk to the pantheon, a 5 min walk to Notre Dame, and several other smaller museums in the are the location couldn’t be any better.
We were very happy with this hotel. I suppose it could have been larger or fancier, but for two gals out touring every day it was more than enough for us.

Good choice in the Latin Quarter

from A TripAdvisor Member
I booked this hotel (2 single rooms) through a package with Eurostar and I can't fault it. The reception staff was very friendly and helpful, the rooms were clean and a decent size (esp given these were single rooms in Europe!) and breakfast selection was tasty and fresh. Our rooms were next to the lift (as single rooms they rather fit them in wherever they can), but were still quiet enough; yes, you can hear people in the hallway, but I've never found a hotel where you can't - and as there are only a few rooms on each floor, you don't hear people in the hall that often.
As for the location, we thought it was great - just 2 stops from Gare du Nord by RER, 2 mins walk from Musee de Cluny, 10 mins from Notre Dame or the Pantheon, plus as it's so near the university, there are a number of inexpensive but decent restaurants nearby (try the couscous and heavenly baklava at Cafe Jafaar just down the road).
It's not the George V, of course, but I'd happily recommend it and will stay there again if it's included in the next Eurostar promotion.

Top Local Tips for Paris

Dining Recommendations Try Perraudin, on the Rue St Jacques, which is an authentic left bank neighbourhood bistro. They have a set menu for 28 Euros in the evening, as well as an a la carte selection. It's very relaxed, with friendly staff and you won't feel intimidated. The menu is also in English for anyone struggling with their French! Pho, a Vietnamese restaurant on the Rue Galande is also excellent. (Look for the red walls inside as the name isn't on the outside of the restaurant). Again there are English translations on the menu. Tashi Delek is also worth visiting. It's on side street just past Perraudin, but I can't remember the name of the road. The cusine is Tibetan, the decor is very elegant and there is a hypnotic background track of Buddhist chanting. Again there are English translations on the menu.

Rental Cars in Paris Do not get a rental car - impossible to park and drive. The public transportation and taxi are ideal.

Walking trips We went on a guided walk with that was excellent


Other names for Best Western Jardin de Cluny Hotel

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  • best western le jardin de cluny
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  • Address: 9 Rue du Sommerard - Paris - 75005 - France
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