Best Western Belloy Saint Germain Hotel

, Paris, France
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Best Western Belloy Saint Germain Hotel

, Paris
3 star

Rooms: 50

2 Rue Racine - Paris - 75006 - France Hotel Website | |
188 Traveller

Reviews - Best Western Belloy Saint Germain Hotel

Submitted by: Andy in 08/10/07
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Mature Couple
The location is excellent and the staff is very friendly. The TV didn't work and the hotel has a very small hot water tank. Get up early for a hot shower!! Nevertheless, the price was reasonable and we felt that we got a fair deal. 656 Euros for 8 nights.
Good value and clean
Submitted by: David in 27/07/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
We had two rooms in this hotel for seven nights - parents and three teenagers. The location is great with easy access to the metro and links with the RER to travel in, around and outside Paris. The staff were friendly and helpful. We didn't have the breakfast as we were either out too early or enjoying a lie in but there are lots of places to eat at a reasonable price within a few minutes walk. This is an older style hotel and the rooms are a little shabby but they were spotless when we arrived and stayed that way with staff cleaning each day. The room on the fourth floor had a balcony from which there was a great view of Notre Dame. We would definitely book this again.
Absolutely disgusting!
Submitted by: Helena in 26/07/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
This hotel is not worth the effort in booking. My boyfriend booked this hotel as a surprise holiday for our engagement, we were so appaulled to find the state of the hotel, we refused to stay. The 'room with the view' was a sham, the bathroom looked like someone had taken a hammer and chisel to it, with plaster literally off the walls, broken toilet seat and stank of cigarette smoke even though it should have been a non-smoking room. This hotel doesn't even deserve one star let alone two.
Don't even go there!!!
Submitted by: Sharon in 16/10/06
  • Age Group: 41 - 50
  • From: Australia
  • Traveller type: Relaxation Seeker
As a member of the Best Western group I chose this hotel as I thought there would be a consistency of standards. How wrong! Staff except for Julien and Honore were rude and unhelpful. On check in I was asked if I required a big bed. Translation - double bed! Rate charged was for a superior room. On questioning difference between standard and superior room, staff told me the one was bigger than the other. Well, the superior room could NOT possibly have been smaller. I asked for a quiet room. Sure it didn't face onto the street, but was at the noisy lift. The walls were made of paper and we and the couple next door would have been able to converse ...if we spoke the same language! Callers to the hotel had difficulty contacting me as the phone was continually unanswered. I soon discovered the reason, the one and only receptionist was having a private chat on the hotel phone.The room had a view of the drainpipes and inner walls. Oh and the fridge didn't work (was fixed 2 days later)nor did the internal safe (still unfixed). While there I also witnessed a disgruntled customer having an argument with a staff member. No manager was contactable to resolve their dispute.
Remember, paying customers are ALWAYS wrong! But it was in a GREAT location. And at severely deflated rates would be great value.
Latin Quarter
Submitted by: Dale in 21/02/06
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Backpacker
A charming small hotel on Rue Racine just across Boulevard St-Michel from the Cluny Museum. (Metro station Cluny-La Sorbonne). Comfortable rooms looking out over Rue Racine. Private shower. Serves a decent breakfast. Was recently bought by an Arabian family but they still try their best to cater to the English speaking tourist. My 5 day stay cost 373 euros (March 30, 2005) including breakfast. Old ownership rated a 9, new rates only 7. I'll give them another try to see if they worked out the kinks. The location is superb!

Historical Traveller Reviews of Best Western Belloy Saint Germain Hotel

Really nice and clean with great staff

from BryanD
We recently stayed here and found the experience really relaxing. The staff were friendly and spoke perfect English. The rooms were clean on arrival and are cleaned daily. The hotel itself is in an ideal location less than a 5 minute stroll to Notre Dame and is surrounded by dozens of restaurants. This was my third time in Paris and while the room (Deluxe Double), is not gigantic, it is bigger than any other I have stayed in.

I would definitely recommend this hotel and if I ever return I would definitely stay here again.

great position

from likearollingstone
My wife and I stayed at the Belloy Saint-Germain late July 2005. On arrival at the hotel I presented the pre paid documentation to the rather large man at the desk. He let out this loud grunt, making me wonder had I presented him with a major problem! This set the tone for our relationship for the remainder of the stay. On finally checking us in, he pointed us in the direction of our room on the second floor. The lift was extemely small, just big enough for me and one of our bags, so I made several trips. However, next morning on going down to breakfast I found a much larger lift just around the corner! Our friend on the front desk had neglected to tell me of this. I found that the safe in our room was faulty, and on mentioning it to him next morning his reply was "Why what have you done to it?" I told him that the batteries had been removed which seemed to indicate a previous malfunction, he offered reluctantly to have it checked out. The batteries were replaced and it functioned for the next 4 days, until the morning of our departure when I attempted to open it to get tickets, passport etc. It would not open, and this is 7:30Am for an 8:15 transfer to the airport. Fortunately, my friend was not at the front desk, and a young woman came up to the room with 50 or so keys to attempt to open the safe. At key number 42 she managed to open the safe! Apart from a few more incidents like that, we really enjoyed the hotel. The breakfast area downstairs was a real highlight. An excellent continental breakfast in most unusual couple of rooms served by some very pleasant staff who obviously attended a different customer service course to the big boy on reception. The hotel only issues one key per room, one of those plastic things with holes in it. One day I returned to the hotel ahead of my wife who wanted to do some shopping. She had left our key in our room, so I had to ask my mate to open our room. This is a small hotel, and they have only one person on the front desk, so he had to lock the front door and then accompany me up to our room. He stood in the lift ignoring me, texting on his cell phone. Opened the room for me, "Merci" I said. He turned and walked away without uttering a word. The room was small but clean and we had a balcony with a nice view of Racine Ave. It is positioned so close to Notre Dame, the Sorbonne and plenty of eateries. I would certainly recommend staying here, although try checking in when our mate is not at the front desk!

April in Paris

from sunstreamer
Just returned from 5 days at this hotel:


Good location if you are prepared to walk or get a metro to the sights. We walked to all the main attractions but found that, when we ended our day's sightseeing at the Arc de Triumph, the long walk back to the hotel was too forboding and therefore we hopped on the 'red cars' tour bus and got a ride back. The tour bus costs about 22 Euro's for 2 days unlimited and therefore can be used as cheap transport from it's delegated stops. There are also other tour services, with open top buses, which may have been more flexible. Anyway the stop nearest the hotel was Notre Dame and it was just a 10 min walk through the back streets back to the hotel.

Metro just around the corner

Very clean hotel

Pleasant decor

Reasonable choice at breakfast

Tea/Coffee making facilities (getting to be a rare commodity these days).

Staff helpful and friendly.


Air conditioning not brilliant but then didn't need it much as the window did fine.

Rooms smaller than average but just big enough for 2 people

TV only had 2 english speaking channels: Euro sport and CNN, great when you are out of the hotel not so good when the weather isn't at it's best and you want to chill out in your room

Nothing to do in the hotel, except stay in your room, when not sight seeing.

No bath, only a shower

Had to ask for more coffee and milk on a regular basis...would advise you to take your own at the beginning of the stay.

Have stayed in many hotels around the world and would say that the belloy St germain is above average for a 3 star hotel. To me, cleanliness makes the grade every time and everything else can be brushed aside as 'hey, not all countries have the same standards'.

I would say that it is expensive for what it is..but then it's Paris!

Greatest value in Paris

from A TripAdvisor Member
Great value

Having stayed at many hotels I Paris, I found this to be the one offering the best value for my money so far.

The rooms and bathrooms are way above average size for Paris and they were newly renovated.

I can see some has rated the rooms as small, I can only imagine this to be their first time in Paris. The rooms in Paris are always much smaller than in the US.

We paid 105 euro pr night and found that to be extremely cheap for what we got.

Our room was located in the end of the hotel which was shaped like a triangle. Therefore we had French balconies on both sides of the room – you can only imagine how much light we had in the room.
The rooms was beautifully decorated and featured both writing desk and a café table

The bathroom was also very nice with the toilet and bathroom separated by a frosted glass door.

We didn’t eat breakfast at the hotel, since we had some of the best cafes in the world right around the corner.

The front desk people were ok but not exceptionally welcoming, but this is to be expected in Paris no matter whether you are from NY, Denmark or Lyon in France.

good choice for young family

from A TripAdvisor Member
I stayed here in Spring with my partner and two young children. For the price (I found the best price on the Best Western website) it's really very good. We had interconnecting rooms which are so much better than a family room because you don't have to go to bed at the same time as your little kids! This was the main reason I booked this hotel.

The hotel is nothing special, but it serves its purpose. The rooms aren't big, but they're clean and comfortable and the staff are fine but not overly helpful.

You can get a direct train from the airport to very near the hotel, which was a good start. It's in a good location and is a good walking base - you can walk to Notre Dame, the Louvre, the Orsay - we even walked to the Eifel Tower, which took about an hour, so we got a cab back, which was only about 5 euro.

My kids, aged 5 and 7, loved staying here, and really fancied themselves as quite the young sophisticates hanging out on their balcony, eating croissants. But then they are young and easily impressed!

No Serious Complaints, And A Beautiful Terrace

from gkg680
uThe lady and I stayed here in June of 2003. Two horrible heat waves hit France that summer, and we ran into the first one. It was worse in Nice and Cannes, though.

Our room was very small, and I'm tall. It was not a good place to try to relax or hang out. However, the room had a very small terrace overlooking the entrance to the Boullion Racine Bistro across the street.

One night it was too hot to do anything, so we bought a bottle of cheapo Cotes du Rhone, baguettes and cold cuts, and some wonderful chevre from a nearby fromagerie owned by a wonderful couple who treated us like royalty and insisted that we sample an array of their fresh cheeses. We picknicked on the terrace.

This was an informal but magnificent meal, and any misgivings about the size of the room were abandoned. I would be delighted to have that room again if I could get it, even though the elevator was so small, it was hard to get a suitcase into it.

Our package included breakfast. Although the breakfast was not elaborate, we were offered a buffet of wonderful buttery croissants, fresh sliced cheeses, and a nice selection of coffee, juices, and other pastries.

This is a nice hotel in a good location, small, but welcoming.

Great Price Great Location

from DStarnes
Stayed here July of 2004. Found on internet and booked a family suite which consisted of two interconnecting rooms. Both had bathrooms and tub\shower. Rooms were clean and tidy with hair dryer, coffee maker\coffee and mini fridge... you pay for drinks!

Overall a great value for an above average hotel in the middle of St. Germain. The Boullion Racine Bistro is right across the street and we had a great dinner there.

We paid 98 Euros per room for a total including taxes of 200 Euros per night. This did not include breakfast... (13 Euros per room).

Great Location Makes Hotel a 3

from Eugene3
Rating this 3 Stars because of location. Stayed here January 16 through January 19, 2004. Simply a great location. Walked almost everywhere. A block from the St. Germain Blvd entrance to the train to DeGaulle Airport. Two blocks from Metro. Restaurants all over within blocks.
Agree rooms are very, very small. (which was also our only other experience in Paris, except our location was terrible) The twin room was two beds that really looked like one. Ours was neat and clean.
Bathroom OK. We had toilet separate from basin and tub. Actually, this was a plus. Like a lot of Europe, if they would only understand what a shower is - that hand shower doesn't do it. (If you really need a hair dryer that blows, bring one.) Basic soap and two shampoo packets. No smoking on the fifth floor where we were and no odor of smoke from prior use. The walls are "paper-thin." Not really busy when we were there, however you could hear from room to room and any elevator or hall noise sounded like it was in your room. Coffee maker (one cup each) in room. No drawers, just small desk (very small remote TV on wall - only CNN would interest Americans). We had just two small closets- one with shelves and one for hanging. We did not opt for the rather expensive breakfast, so no comment. We ate omlettes, coffee etc at restaurants - for not much less. Initial impression was clouded by young man at desk who did not even acknowledge us until he finished whatever he was doing. At least five minutes and that is a long time to wait when you are standing right in front of him, no one else was there and you are a customer. Evening clerk was pleasant, so I guess it just depends. That check-in clerk did seem to have that somewhat pervasive arrogance we Americans have to endure in that city. Not to generalize, most people were nice, however, you do get it from more that one or two. How much time do spend in the room - not much for us, so it was fine all in all. And the hotel experience was good all in all. Would even consider returning to that hotel, certainly the location would be hard to beat anywhere in Paris (there are many hotels in the area).
Cost was a factor and the Expedia price total was $400 ($200 each) for the three nights. Consider the EURO going to $1.30 when we were there and what I see the rates being posted for the spring, it was a good deal. For most Americans, it would not measure up to what you would be accustom to for those prices, but it is Paris. I use this WEB Site now for travel planning and have found it very helpful. It is difficult when opinions vary so much, so I hope this lengthy write-up helps others.

OK place, very small rooms like a large closet, good location

from A TripAdvisor Member
I would not call this a 3 star hotel by US standards. We booked it through expedia and for close to $200 a night we received a large closet to stay in. The double bed took up the entire room with minimal space to walk. The sheets and bed had an odd odor to them, but we were so tired that we crashed. The front desk staff was helpful and made efforts to speak english. The one reason we stayed here was location.
It was central to a lot of the sites. Overall, i would rate this hotel a 2 star by US standards. Clean, decent front desk, very small rooms, and questionable laundry skills and bed cleanliness.
Management Response from ADRI27
Dear Guest,

Thank you for taking the time to write to us.

We are sorry to hear your stay was not what you expected.

For information we have different type of rooms, standard room but also superior room, Deluxe room, 2 junior suite and one suite .

Do not hesitate to ask for superior rooms.

We always do our best to give best service and satisfaction to all our guests during their stay.

We hope to have the pleasure to welcome you soon again.

Very Happy with this hotel

from Gayenell_e
We checked in on the hottest day recorded in the history of Paris - August 10th. The front desk could not have been nicer. The air-conditioning was working as hard as it could - but all of Paris was hot. We had two connecting rooms - one room was cooled nicely - the other the a/c could not keep up. But these were exceptional circumstances - and the hotel was being as nice as they could to all the tourist wanting more. The rooms were exceptionally large based on Paris standards. Two weeks earlier we had stayed in a 4 star hotel in Paris - but the rooms at Belloy St-Germain were even larger. The location was great - especially since we were traveling with our 2 children ages 7 and 16. They loved all the excitement of being in the Latin Quarter. No need to worry about the French attitude towards Americans - everyone was extremely accomodating. All four of us would gladly stay here again.

Other names for Best Western Belloy Saint Germain Hotel

  • paris best western
  • best western paris
  • Address: 2 Rue Racine - Paris - 75006 - France
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