Best Western Belloy Saint Germain Hotel, Paris, France

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Best Western Belloy Saint Germain Hotel, Paris

Traveller Reviews

Rating

2.0/10

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Official Contact Details - Best Western Belloy Saint Germain Hotel

Address: 2 Rue Racine - Paris - 75006 - France
Phone: 01.46.34.26.50
Email:
URL: http://www.bestwestern.com/
Official Website:
Hotel Class:
Rooms: 50

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"As a member of the Best Western group I chose this hotel as I thought there would be a..."

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Reviews - Best Western Belloy Saint Germain Hotel

1 review (Showing 1 - 1)

Rating:

2/10

Don't even go there!!!

Submitted by: Sharon in 10/16/06

Age Group: 41 - 50
From: Australia
Traveller type: Relaxation Seeker

As a member of the Best Western group I chose this hotel as I thought there would be a consistency of standards. How wrong! Staff except for Julien and Honore were rude and unhelpful. On check in I was asked if I required a big bed. Translation - double bed! Rate charged was for a superior room. On questioning difference between standard and superior room, staff told me the one was bigger than the other. Well, the superior room could NOT possibly have been smaller. I asked for a quiet room. Sure it didn't face onto the street, but was at the noisy lift. The walls were made of paper and we and the couple next door would have been able to converse ...if we spoke the same language! Callers to the hotel had difficulty contacting me as the phone was continually unanswered. I soon discovered the reason, the one and only receptionist was having a private chat on the hotel phone.The room had a view of the drainpipes and inner walls. Oh and the fridge didn't work (was fixed 2 days later)nor did the internal safe (still unfixed). While there I also witnessed a disgruntled customer having an argument with a staff member. No manager was contactable to resolve their dispute. Remember, paying customers are ALWAYS wrong! But it was in a GREAT location. And at severely deflated rates would be great value.

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