Astor Saint Honore Hotel
, Paris, France
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Astor Saint Honore Hotel
, Paris
387
Traveller
Reviews - Astor Saint Honore Hotel
Read 387 additional reviews of Astor Saint Honore Hotel at TripAdvisor.
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Historical Traveller Reviews of Astor Saint Honore Hotel
A nice Hotel in Paris
from Benn-m
The Hotel Astor is comfortable but expensive !
Our room was nice and had a lovely bathroom. The view of the street is very nice (dont be confused by the pictures you will see of Paris accross the roof-tops as this is from a Suite) . To a degree the Hotel was a bit in love with its own exclusivity (a bit posh !) and breakfast was a triumph of presentation over provision (ie. the raw vegetables made a lovely display but there wasn't much to eat).
The location is good for shopping as all the designer shops of Paris are nearby but in the evenings it was a long way from anywhere.
Overall a lovely hotel but would I stay there next time I'm in Paris - well maybe I will try the Raddison !
Our room was nice and had a lovely bathroom. The view of the street is very nice (dont be confused by the pictures you will see of Paris accross the roof-tops as this is from a Suite) . To a degree the Hotel was a bit in love with its own exclusivity (a bit posh !) and breakfast was a triumph of presentation over provision (ie. the raw vegetables made a lovely display but there wasn't much to eat).
The location is good for shopping as all the designer shops of Paris are nearby but in the evenings it was a long way from anywhere.
Overall a lovely hotel but would I stay there next time I'm in Paris - well maybe I will try the Raddison !
Comfortable Hotel
from A TripAdvisor Member
The Astor is in a great location with easy and quick walking access to the Metro and shopping areas. The rooms are small by American standards, but very nice. Our air conditioning did not work and the room became very stuffy even with open windows. They could not fix the problem and did not offer to give us another room. Staff was efficient and professional. When we checked out we found a number of charges that we did not make which included breakfast charges for the number of days we stayed. Staff responded that the breakfast charge is automatic. They removed the charges, but I was annoyed that they would do something so unprofessional like that. Overall, it was nice but would stay somewhere else next time.
Best Paris Hotel!
from Romanticcouple2
We were already upgraded to a Deluxe room, but it was very hot on the 7th floor and my husband started getting sick. We asked if we could be moved and we were to another upgrade, which was perfect. The room was huge, the bathroom was very nice and clean. The location is excellent and very quiet, even heard little birdies singing in the morning. The TV was very large and high tech with a CD player, laptop availability. King-sized bed with in-room instant coffee and tea, desk with mini-bar, two double closets with safe. Mounted hair dryer in bathroom. Everyone was so wonderful. The concierge Denis and Jean-Francois were so helpful. Julie and Marlena were also very helpful and polite. I would definitely stay here again.
We ordered a sandwich in the room and the bell boy was all dressed in his suit, very pleasant always saying "Bonjour Madamoiselle or Bonjour Monsour". Loved it.
We did the hop on hop off bus near the Madelaine Church. It worked out great. We paid at the conceriege. He also made reservations at great restaurants and ordered the taxi. Very upscale. I loved the hotel decor.
We ordered a sandwich in the room and the bell boy was all dressed in his suit, very pleasant always saying "Bonjour Madamoiselle or Bonjour Monsour". Loved it.
We did the hop on hop off bus near the Madelaine Church. It worked out great. We paid at the conceriege. He also made reservations at great restaurants and ordered the taxi. Very upscale. I loved the hotel decor.
Lovely Hotel!
from A TripAdvisor Member
I took my partner away on a surprise 40th Birthday trip to Paris and spent many hours filtering through the vast choice of 4 star hotels and finally chose the Astor. Neither of us were disapppointed. The hotel was gorgeous, very elegant in a refined discreet way and the staff were excellent. I paid for a deluxe room and it was huge by Parisian standards with fabric lined walls, huge marble bathroom and all amenities supplied - deluxe toiletries, bathrobes so thick it was an effort to wear them!
Worthy of SPECIAL note is Denis the concierge. I unfortunately left it until two hours before we were due to go out for Laura's birthday dinner to ask Denis to help choose a restaurant which could cater for her vegetarian needs and as he explained jokingly this would be very difficult as nearly all Parisians are meat eaters! However within 10 minutes he had found the perfect solution, an Italian restaurant with a plenty of vegetarian pasta and risotto dishes, had booked it for us and also the taxi! When we arrived at the restaurant the Maitre D' was about to refuse us when I told him we had booked via the Astor and suddenly nothing was too much effort we had the best table in the restaurant the meal was lovely and Denis had obviously told them it was a Birthday meal as later Laura was presented with a dessert with candles the reastaurant was darkened and everyone sang her the Birthday song! To cap it all we were given complimentary champagne. Thanks a million Denis!
One note of caution - the hotel restaurant is excellent in terms of food quality staff service and decor but wow the prices are steep in the extreme.
Our meal on the first evening cost in excess of £200 for the two of us with only relatively modest wines and without champagne. Other than that we would highly recommend this hotel to anyone wanting a refined elegant and serene hotel.
Worthy of SPECIAL note is Denis the concierge. I unfortunately left it until two hours before we were due to go out for Laura's birthday dinner to ask Denis to help choose a restaurant which could cater for her vegetarian needs and as he explained jokingly this would be very difficult as nearly all Parisians are meat eaters! However within 10 minutes he had found the perfect solution, an Italian restaurant with a plenty of vegetarian pasta and risotto dishes, had booked it for us and also the taxi! When we arrived at the restaurant the Maitre D' was about to refuse us when I told him we had booked via the Astor and suddenly nothing was too much effort we had the best table in the restaurant the meal was lovely and Denis had obviously told them it was a Birthday meal as later Laura was presented with a dessert with candles the reastaurant was darkened and everyone sang her the Birthday song! To cap it all we were given complimentary champagne. Thanks a million Denis!
One note of caution - the hotel restaurant is excellent in terms of food quality staff service and decor but wow the prices are steep in the extreme.
Our meal on the first evening cost in excess of £200 for the two of us with only relatively modest wines and without champagne. Other than that we would highly recommend this hotel to anyone wanting a refined elegant and serene hotel.
Okay at best.
from AuldJock
Having read the various reviews on this site, we were not sure what to expect.
On arriving there was work being undertaken on the outside of the hotel - it was so noisy that we had to be taken to the library at the back of the hotel to be checked in. Fortunately it stopped later that day.
Our room on the seventh floor looked over the inner courtyard and was very quiet. It was very nicely decorated but small. The bathroom was tiny with a showerhead that would not attach so we had to have a shower holding the handset. There was so little room in the bathroom it was claustrophobic. There was also very little storage space for your clothes. If you were staying for more than a couple of nights you would struggle. The minibar prices were outrageous even for this class of hotel in Paris - 6 euros for a bottle of water! Nor did they fully restock it every day. Turndown with the chocolate was nice. Breakfast in the lovely dining room was fine. It was included in the rate we had paid. However at 25 euros each you might want to think about going elsewhere if it isn't.
We arrived on my birthday and were delighted to find a complimentary bottle of champagne in our room on our return in the early evening.
The lobby bar shut promptly at 12am even to residents so there was little chance of a nightcap on returning from your evening out.
We found the staff to be very helpful - even if the concierge could not secure us a table at the Buddah Bar.
In summary, if you get the room at a reasonable rate with brekkie included then the hotel is good choice, otherwise you may well be better to look elsewhere.
On arriving there was work being undertaken on the outside of the hotel - it was so noisy that we had to be taken to the library at the back of the hotel to be checked in. Fortunately it stopped later that day.
Our room on the seventh floor looked over the inner courtyard and was very quiet. It was very nicely decorated but small. The bathroom was tiny with a showerhead that would not attach so we had to have a shower holding the handset. There was so little room in the bathroom it was claustrophobic. There was also very little storage space for your clothes. If you were staying for more than a couple of nights you would struggle. The minibar prices were outrageous even for this class of hotel in Paris - 6 euros for a bottle of water! Nor did they fully restock it every day. Turndown with the chocolate was nice. Breakfast in the lovely dining room was fine. It was included in the rate we had paid. However at 25 euros each you might want to think about going elsewhere if it isn't.
We arrived on my birthday and were delighted to find a complimentary bottle of champagne in our room on our return in the early evening.
The lobby bar shut promptly at 12am even to residents so there was little chance of a nightcap on returning from your evening out.
We found the staff to be very helpful - even if the concierge could not secure us a table at the Buddah Bar.
In summary, if you get the room at a reasonable rate with brekkie included then the hotel is good choice, otherwise you may well be better to look elsewhere.
ve Ever Had!
from kgcrouch
We just returned from a three night late March 2005 stay at this hotel in the Madeleine area of Paris (one of our favorite Paris neighborhoods). We have stayed at three other very nice hotels in the same area over the past four years. We were very, very pleased with the hotel's location and service, and best of all we loved the room. By Paris standards it was simply huge. We had a king-sized bed, a desk with built-in mini-bar, in-room instant coffee and tea service, and a seating area with a settee and a matching chair. Our television had a large, high-tech screen and there was a CD player mounted on the wall. If we'd had our laptop, there was internet access in the room. The room was at least twice as large as any other hotel room we've ever had in Paris, and we've always stayed at similarly priced hotels in the same area. There was a large and very modern, lovely bath. We were in a deluxe room on the fifth floor of the hotel. One caveat -- although this is a very modern, updated hotel, I don't think it is air-conditioned so if you are traveling in the summer check on this before you stay there. The hotel is within a 5 minute walk of the Madeleine church, and there are two metro stops very nearby -- Saint Augustine and Madeleine. The wonderful food stores, including Hediard and Fauchon, are about a five minute walk away, and large selection of bistros and brassieries are close-by. The hotel also has a full restaurant and bar. Be careful about the breakfast -- it's very expensive. We purchased wonderful fruit and pastries at a nearby shop and had breakfast in bed along with the in-room coffee. The hotel has a fitness center with two excercise bikes and a stair-master. It also has a tiny business center with a computer, printer, etc. that you can use to check email, etc. by acquiring an access card from the concierge. We will stay here again!
Worth it if you are getting a great deal!
from A TripAdvisor Member
I was a little worried because this hotel was part of a discount travel agency package but after reading reviews from this site and seeing its great location, I thought I'd be OK. The price was unbeatable (as a part of this package) so I was willing to try it out.
Check-in was smooth, we asked for an upgrade but were denied (although I'm sure the hotel wasn't at complete capacity) and we didn't want to pay the extra money. Not sure how the couple below got their free upgrade but it defintiely didn't happen to us!
We were taken to our room and were suprised because the room looked large due to a long narrow foyer as you walk in. However, once we walked in, we saw the actual bedroom was tiny and there were 2 twin beds. Of course we called down to the front desk and indicated we wanted a full bed and they said they'd take care of it. We were a little confused because we thought they would just move us to another room but didn't worry about it and left for the afternoon. When we got back that evening, nothing had changed and there was no message for us so we called the front desk again. They said they were sending someone so we went out to dinner and came back that night. Still nothing, so we called again and finally within the hour, housekeeping came to "change" the bed. We were very surprised to just see her attach the two twin beds together, put a larger zipped together blanket on top, and that was our new full size bed! It was totally fine and we laughed about it because we had never seen such a thing but just thought I'd share: make sure you tell them you want a full size bed before you go up to your room so you're not waiting all day for them to change it.
The room itself and bathroom was clean but really small. Tastefully decorated though, and it sufficed for our purposes of a last minute getaway. We got our evening mints sporadically though, not sure why that was. The included breakfast was great, a good variety of foods, never had to wait for a table and always got our coffee.
Denis and Jean-Francois were really nice and did make an effort to help but I wasn't that impressed with their services. We worked mostly with Denis and he never really listened to us, which was a major turn off (ie we said we didn't like a particular restaurant and then him saying he was glad it was our favorite?). I guess I've stayed at some of the nicest hotels in the world with world-class concierges and thought Denis lacked something. Plus we asked him to get us opera tickets and were told we were on the wait-list, but we never heard from him again with a definite yes or no.
Also, we were given the wrong converter and adaptor so when we plugged in our battery charger, there was a problem and it broke our charger. When we told the front desk about it at check-out, they said they couldn't do anything about that and that we were responsible for it and they had explained it to us beforehand. Whatever. And when we were checking out, they insisted we had items from the minibar, which we didn't, and they begrudgingly took it off our bill. Both those events left a bad taste in our mouth as we left, but overall, there could've been worse things to complain about.
So if you are getting a great deal on your stay, this hotel will suffice just fine. Paying the rack rate, I would recommend going elsewhere, it's not worth the 500euro/night as listed.
Check-in was smooth, we asked for an upgrade but were denied (although I'm sure the hotel wasn't at complete capacity) and we didn't want to pay the extra money. Not sure how the couple below got their free upgrade but it defintiely didn't happen to us!
We were taken to our room and were suprised because the room looked large due to a long narrow foyer as you walk in. However, once we walked in, we saw the actual bedroom was tiny and there were 2 twin beds. Of course we called down to the front desk and indicated we wanted a full bed and they said they'd take care of it. We were a little confused because we thought they would just move us to another room but didn't worry about it and left for the afternoon. When we got back that evening, nothing had changed and there was no message for us so we called the front desk again. They said they were sending someone so we went out to dinner and came back that night. Still nothing, so we called again and finally within the hour, housekeeping came to "change" the bed. We were very surprised to just see her attach the two twin beds together, put a larger zipped together blanket on top, and that was our new full size bed! It was totally fine and we laughed about it because we had never seen such a thing but just thought I'd share: make sure you tell them you want a full size bed before you go up to your room so you're not waiting all day for them to change it.
The room itself and bathroom was clean but really small. Tastefully decorated though, and it sufficed for our purposes of a last minute getaway. We got our evening mints sporadically though, not sure why that was. The included breakfast was great, a good variety of foods, never had to wait for a table and always got our coffee.
Denis and Jean-Francois were really nice and did make an effort to help but I wasn't that impressed with their services. We worked mostly with Denis and he never really listened to us, which was a major turn off (ie we said we didn't like a particular restaurant and then him saying he was glad it was our favorite?). I guess I've stayed at some of the nicest hotels in the world with world-class concierges and thought Denis lacked something. Plus we asked him to get us opera tickets and were told we were on the wait-list, but we never heard from him again with a definite yes or no.
Also, we were given the wrong converter and adaptor so when we plugged in our battery charger, there was a problem and it broke our charger. When we told the front desk about it at check-out, they said they couldn't do anything about that and that we were responsible for it and they had explained it to us beforehand. Whatever. And when we were checking out, they insisted we had items from the minibar, which we didn't, and they begrudgingly took it off our bill. Both those events left a bad taste in our mouth as we left, but overall, there could've been worse things to complain about.
So if you are getting a great deal on your stay, this hotel will suffice just fine. Paying the rack rate, I would recommend going elsewhere, it's not worth the 500euro/night as listed.
Vive Le Astor
from A TripAdvisor Member
Well what can I say...I've been to Paris 8 times in the past 2 years, and this hotel will be my first choice from now on.
The hotel decor is lovely, the rooms are clean...and very spacious compared to the majority of rooms you get in Paris.
You get your own bathrobes, slippers, a lot of goodies in the bathroom, tea and coffee facilities and the obligatory minibar in your room. The rooms also have large modern flatscreen TV's with CNN, BBC Prime and MTV for English speakers and also have stereo systems if you've remembered your CD's.
The breakfast was good with a variety of fruits, meats, cheese, pastries, croissants and they had scrambled egg, sausage and bacon for us Brits who like our high cholesterol intake in the morning.
As with some other reviews of this hotel, the concierge really do make this hotel a 5 star, Denis and Jean-Francois really do bend over backwards to arrange or plan your trip. If you stay at this hotel -use them- they really will make your trip to Paris worthwhile with their hints and tips.
The location of the hotel is great - if your walking- 10 mins to the Champs Elysees, Opera Garnier and Madeleine, 15 mins to the Place de la Concorde, 20 mins to the Louvre and Arc de Triomph, 25 mins to the Eiffel Tour and about 30 mins to the Notre Dame.
If you're booking this hotel, shop around on the various internet sites, the best ones I always find are hotelconnect.co.uk or alpharooms.com. I booked through Hotelconnect for about £300 including breakfast for 3 nights, (if you don't get breakfast included, it costs 25 euros, about £18 a day per person - it's a bit steep) other websites charged up to £600-£700 - so do your surfing carefully.
The hotel decor is lovely, the rooms are clean...and very spacious compared to the majority of rooms you get in Paris.
You get your own bathrobes, slippers, a lot of goodies in the bathroom, tea and coffee facilities and the obligatory minibar in your room. The rooms also have large modern flatscreen TV's with CNN, BBC Prime and MTV for English speakers and also have stereo systems if you've remembered your CD's.
The breakfast was good with a variety of fruits, meats, cheese, pastries, croissants and they had scrambled egg, sausage and bacon for us Brits who like our high cholesterol intake in the morning.
As with some other reviews of this hotel, the concierge really do make this hotel a 5 star, Denis and Jean-Francois really do bend over backwards to arrange or plan your trip. If you stay at this hotel -use them- they really will make your trip to Paris worthwhile with their hints and tips.
The location of the hotel is great - if your walking- 10 mins to the Champs Elysees, Opera Garnier and Madeleine, 15 mins to the Place de la Concorde, 20 mins to the Louvre and Arc de Triomph, 25 mins to the Eiffel Tour and about 30 mins to the Notre Dame.
If you're booking this hotel, shop around on the various internet sites, the best ones I always find are hotelconnect.co.uk or alpharooms.com. I booked through Hotelconnect for about £300 including breakfast for 3 nights, (if you don't get breakfast included, it costs 25 euros, about £18 a day per person - it's a bit steep) other websites charged up to £600-£700 - so do your surfing carefully.
Fabulous Five Star Concierge!
from A TripAdvisor Member
The concierge made this place five stars! My wife and I stayed at the Astor St. Honore from 15-17 November 2004 while on our honeymoon. We were upgraded for free from the standard room we booked to a deluxe room. However, given the small size of some older-style accommodation in Europe, we upgraded again for a little extra to a somewhat larger deluxe room in the hotel. The room was charming and traditionally but tastefully decorated, with a relatively good-sized ensuite. French doors opened onto a lovely internal courtyard. The hotel lift was strictly for two persons only, and the corridoors allowed passage for only one person at a time. The staff were good, but the concierge - Dennis - made our stay five stars. He provided helpful advice and arranged everthing for us, from taxis to a romantic dinner cruise - particularly useful for non-french speakers on their first trip to Paris. The hotel was reasonably priced for inner-city Paris, and well located, with the main shops and several city sights within walking distance.
Too bad they lied
from Ktpete
This could have been a nice stay - the room was nice, but the bathrooms are tiny, no storage space at all. The room on the 1st floor looked over the inner courtyard, not bad, and the decor was very pleasant.
The problem is they lied-when I checked in, they said the TV was new, but that CNN was not working-throughout Paris-so I went out, no big deal. This happened for two days. The third day, I met up with friends staying in two different hotels-they had no problems.Back at the the hotel, they said the satellite was not working in the 8th arrondissement-please. They should have just admitted they were having problems at their hotel and not lied.I won't return.
The problem is they lied-when I checked in, they said the TV was new, but that CNN was not working-throughout Paris-so I went out, no big deal. This happened for two days. The third day, I met up with friends staying in two different hotels-they had no problems.Back at the the hotel, they said the satellite was not working in the 8th arrondissement-please. They should have just admitted they were having problems at their hotel and not lied.I won't return.
Top Local Tips for Paris
Try Leon de Bruxelles! Check out Leon de Bruxelles by the Champs Elysses. Their specialty is mussels and they have great waffles. Prices are affordable by Paris standards.
public transport pass buy a travel pass which covers the metro and the RER. The RER runs to the airports and also to disneyland Paris. Saves alot of hassle having to buy tickets for the metro and train.
Musee D'Orsay Great place to visit - much more relaxing and informal than the Louvre, all set in an old train station. The collection of art, statues & paintings around the impressionist period & beyond is superb. You can even take photos of your favorite paintings so long as you don't use flash!
- (hotels)
Other names for Astor Saint Honore Hotel
- astor saint honore hotel
- astor saint honore
- Address: 11 Rue d'Astorg - Paris - 75008 - France
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