Apollon Montparnasse Hotel

, Paris, France
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Apollon Montparnasse Hotel

, Paris
2 star

Rooms: 33

91 Rue de l'Ouest - Paris - 75014 - France Hotel Website | | 01.43.95.62.00
312 Traveller

Reviews - Apollon Montparnasse Hotel

8/10
Bargain
Submitted by: Paul in 12/11/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Young Couple
Not often I'm impressed! Ok so there was a little disturbance whilst they were replacing the hotel's roof but for real value for money I'd say this hotel was hard to beat. The room was small, but at this price you can't really expect much. As for comfort, the bed was first class (& clean)& the bathroom newly refurbished. Enjoyed the location too, right next to the Metro so getting about was easy. Going back in March 2008!
1/10
Botched booking, terrible customer service
Submitted by: Lee in 23/06/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Large Group/School
My reservation with them was for 10 double rooms which was confirmed to me via email and secured with a credit card number.

I had been organising a week long trip around France for a group of 14 people, some of whom were not keep to share a room, hence the necessity for 10 rooms.
After a long day on the road we arrived at the hotel at 9.30 pm only to be informed that they only had 6 rooms for us, even though they had confirmed 10 rooms to me via email and this had been secured by credit card.

As I speak a high level of French I attempted to get some answers as to why we only had 6 rooms from their receptionist. He was adamant that we had only reserved 6 rooms and it was only until I showed him the email confirmations that he conceded that there had been an error on their part.
The problem was further compounded by the fact that they were fully booked for the evening. The only option left to us was to force 12 of our party to share the 6 double rooms and to find alternative accommodation for the remaining 2 people.

The receptionist made a few phone calls on our behalf and was able to find a room at 120 Euros in the same neighbourhood. This was fine, but as this room was 31 Euros more expensive than the room that should have been available to us at their hotel, I asked them to refund the 31 Euros difference. The receptionist refused to do this as he claimed he did not have the authority to authorise such a transaction so I asked to speak to the Manager. I was told that he was not available as he had left the hotel. I requested that we telephone him to get authorisation which should not have been too much of an issue as it was only 9.30 pm.
The receptionist told me that this was not possible and that he was not going to telephone his boss.

We were left with the group split into 2 and having to pay more than we had anticipated for a room with no guarantee of a refund.
We discussed the possibilities amongst the group and to our astonishment, the receptionist who spoke good English, sat behind the counter smirking and at one point was laughing openly at us as we discussed how we had been treated. To say I was disgusted at his conduct doesn't comes close to describing how I was feeling.
He would only say that he could not authorise a refund and that we would have to discuss this matter with the manager in the morning. In my opinion this was completely unacceptable.

The next morning I returned to the hotel to rejoin the rest of my group and to discuss the refund with the manager. Unfortunately has was not available, but the receptionist (a different one this time) asked me for a credit card number and explained that they would refund me the difference between the two rooms.

I was also very surprised to see that they had ripped the page out of their guest book on which one of our party had set out our complaint the night before, even though it was written in a very fair and unbiased manner.
It is now over a week later and having returned to the UK, I have not had any refund. Furthermore I have also not had any response to the various emails I have sent to the Hotel Apollon regarding the refund.

Avoid at all costs.

Historical Traveller Reviews of Apollon Montparnasse Hotel

Good budget hotel

from bch1975
We contacted the hotel directly and got a price of 85 euros per night which is a steal anywhere, but especially in Paris. I was a little nervous because although all the other reviews were positive, how good could it really be for so little money? First of all, it is very close to the metro station (on the same block) and close to many little shops, etc. The front desk staff was among the nicest I have encountered at any hotel and very accommodating. They have a computer with internet for use in the lobby but no wi-fi at the time of our visit. You can choose to have the hotel breakfast, but with such great choices outside the hotel I wouldn't bother. The rooms were small-ish but not terribly so-- a small path around the bed is about the extent of the extra room but if you're like us and only spend the time in your room sleeping then it won't matter. The rooms have TV and little fridge and hairdryers and decent bathrooms. It can get a little noisy at night time (though we were there during rugby season) but sounds in the hallway really do carry into the rooms. We still managed to sleep ok. If you are looking for something affordable and decent then this is a gem. If you want more space/amenities/quiet I wouldn't suggest it.

Great little hotel - Apollon Montparnasse

from bud001
My partner and I enjoyed two stays with the Hotel Apollon Montparnasse (13-16 August and 20-23 August 2007). For the value this hotel must be one of the best value stays in Paris. Rooms are smallish, but you expect that in Europe, but you get a private bathroom (ask for one with a bath). The beds are comfortable and you are provided with a TV (only French channels). Also the location is very good, you have the metro (Pernety) at the doorstep, with Gare Montparnasse only 10 minutes walk away. One great aspect of the hotel is that it is very quite, you hardly ever hear any disturbance either from other rooms or from the Rue de l'ouest.

The staff are very friendly and are fluent in english, which helps those travellers who are pretty tired after 25 hours on a plane. Staff are very helpful, and can make restaurant reservations for you. Breakfast is available downstairs, but go to one of the local bakeries for some beatiful Parisian pastiers.

You are close to a a self service laverie, many bakerys and bistros. Please remember that if you come here expecting 5 star luxury at 2 star prices, you will be disapointed. But what you do get is a comfortable, clean room, friendly service and a great location that is close to all modes of transport.

I would highly recommend the Apollon Montparnasse to individuals looking for a comfortable and good value place to stay in Paris. I would stay at the Apollon again when I return to Paris.

clean, friendly and great location

from parisisforme
we stayed in this hotel june 28th-july 2nd. Staff were very friendly and helpful with such things as where to go, map directions etc. The rooms were small, but your only there to sleep! One great thing I loved was all rooms were equipped with a small fridge!
The rooms were clean and it is an excellent price for the quality of the hotel. I would recommend this to anyone on a reasonable budget looking for a guaranteed great hotel!!

Friendly staff, Get what you pay for

from 123sunshine123
The hotel staff was friendly and quick. This is a no frills hotel which may be the reason why they are so reasonably priced. Upon check in, the clerk was very efficient and just handed me the room key and told me the room number. There was no key packet with the room number on it. Once we got in the room, it was small to american standards. While the reviews stated it would be small, I was still quite surprised. It was reasonably clean but a little run down. The bathroom wall was peeling, there was a little mildew in the tile cracks in the shower. The walls are thin but that didn't bother us much.

It was raining during our trip so there was a bit of a leak from the 2nd floor (3rd floor in the US) to the 1st floor outside of some poor ladies hotel room.

To be completely neutral, it was great. But for me personally, I will be upgrading to a hotel with more stars.

Wonderful Stay, Great Budget Minded Hotel without Sacrifice

from ts1fsu
I just returned from a wonderful stay at Hotel Apollon Montparnasse May 23-29. It was absolutely perfect for what we were looking for. I was traveling with my husband and we did not want to spend a lot of money on our hotel, as we chose to spend out money on other things such as nice dinners and sites, etc. While this is a very cost-conscious choice, I can assure you that you will not be sacrificing anything by staying here. The rooms were quite small (as I have been told that most in Paris are) but very comfortable. We also satisfied with the bed and found it to be quite comfortable even though it was smaller than we are use to. The hotel has air conditioning and wireless internet which was important to us and almost unheard of in a hotel in this price range. The air conditioning is very cold and controlled by you (in your room) which was wonderful because it was unseasonably hot during our stay. We also at breakfast at the hotel every morning and it was quite good (croissants, baguettes, tea, coffee, oj, cereal, ham, cheese, fruit, yogurt). Finally, I can not say enough wonderful things about the gentleman that works the front desk daily during the week. He was wonderful and helped us with everything from arranging a shuttle to take us to the airport, rescheduling dinner reservations, holding my camera which I had left in the computer room and returning it to me, and providing tips and suggestions for places to eat. Overall our experience was wonderful and I can't say enough that you should choose this hotel it you are looking for an inexpensive room without sacrifice!

handy hotel for metro.

from wafarin
Have just returned from 4 nights at this hotel. I didn't find it quite so fantastic as some of the reviews i read. The room was very small with an even smaller bathroom(although it had just been refurbished) the air-con unit would blow out air, but not very cold air and therefore never switched off. Hot water seemed quite a scare commodity, if you washed mid-afternoon you were alright! Having said that, the hotel is in a nice quiet spot, with the metro station only 50 yards away, the reception did speak some English which is always handy. The breakfast is extra (8.5euro)not a huge choice, 1 roll, 1 croissant each and some ham and cheese, tea and coffee etc.
Not having stayed in any other hotel in Paris I did not have anything to judge it on, but if we went again i think i would look around first.

Wonderful Place to Stay

from jennifer8302
I just returned from a wonderful stay at Hôtel Apollon Montparnasse and after stressful days with the language barrier and lack of knowledge on navigation within and outside the city, it was nice to have a comfortable and safe place to stay. Firstly, the room, though small, had many comforts of home. There was a small desk that was perfect for the use of my laptop, there was a hairdryer in the bathroom, a flat screen tv with a few English channels (CNN, Eurosport, etc.) and a small fridge perfect for drinks, some groceries and snacks. The room had just been renovated and was very quaint with a comfortable bed, an air conditioning unit and a picture perfect window that was nice to open and let in the fresh air. Secondly, the service was impeccable. All four of the concierges that rotated throughout my ten day stay spoke fairly good English and were happy to make suggestions of places to eat, nice places to shop and ways to get to the city attractions. While out near Mont St.Michel I lost my glasses at a small hotel, once we arrived back at Hôtel Apollon Montparnasse the concierge was more than willing to call the other hotel and track them down having them sent back. I am so grateful for their dedication to their clients and their diligence of ensuring our comfort. Lastly, the location of the hotel was perfect. It is one block from the metro and two from a grocery store, not to mention the long list of restaurants and shops all within walking distance, that were excellent. This is a wonderful hotel for individuals, couples and small families, great for a weekend getaway and an extended vacation!

Quiet, Parisian, and off the usual tourist paths

from catenaire
I spent 4 nights in this hotel in late February. I chose it primarily based on its proximity to a cinema that was hosting a film festival I was attending. I had never stayed in the 14th arrondissement and I was pleasantly surprised. The staff were friendly and helpful, and my Internet reservation was all in order upon my arrival.

My single room looked onto rue Pernéty, which is a fairly quiet street for a big city. My private bathroom was split between one small side room with WC (toilet) and another side room with sink and shower with glass door. It was one of the largest and cleanest single rooms I've stayed in in Paris; I tend to stay at places at the lower end of the price range with shared bathrooms and such, so this was very nice. I didn't watch TV much, but they had a small flat-screen with a couple European cable channels. Most importantly, the bed was comfortable and firm.

I did make use of the wireless Internet which was great to look up details on various sights and hours for stores, and to email home instead of calling. I also had breakfast each morning in the charming stone arch-vaulted basement breakfast room, for convenience; it was a standard Paris hotel breakfast, with a hot drink (coffee, tea, or hot chocolate), a basket of bread and croissant, and an area to help yourself to yogurt, cereal, juice, ham, cheese, and butter cake (like a pound cake). The croissants were not the best I've had in Paris, but then an "artisanal" bakery is the best place to get a croissant.

Like many older buildings, there isn't a lot of soundproofing, and generally it was pretty quiet. I did hear someone snoring rather loudly in the next room, but I slept fine. But honestly, you'll probably need to stay in a cookie-cutter newer cement chain hotel to get perfect silence.

The hotel is one block from the Pernéty metro station, and is also an easy 10-minute or less walk (without luggage!) from Montparnasse train station and its nearby shopping mall and hustle and bustle. There are small restaurants, bakeries, and grocery shops in a 1- to 2-block radius, a post office branch and ATM next door, and a great spot to watch trains come and go from the station just 3 blocks away (with park benches!). I discovered a biking/ped trail that runs south from that area, too, past several small parks. The neighborhood is newer construction apartment buildings and not "old" Paris in its look. It seemed safe at all hours of the day and night.

I would definitely stay here again, especially if attending the film festival, and would recommend it to those who need to stay not too far from Gare Montparnasse but want something quieter.

Excellent hotel. Great Location

from soundguyMelbourne
I was looking for a hotel to stay at in Paris after my trip to the Festival Interceltique in Lorient.I chose the hotel because of its easy access from Montparnesse train station.
It just got better from there.The Metro station is 30metres from the hotel and you have everything you need within 5 minutes walk.The hotel is wonderful and staff are the best .I will be staying here when I return to France next year.

Wonderful People

from sock2me
A wonderful staff - the owner was terribly sweet and actually drove me to my next hotel! And then if that wasn't enough, he drove me back after I checked in, so I could visit a nearby flea market. Wonderful Wonderful - well worth a stay!

Top Local Tips for Paris

Watch for big Metro transfers! The Metro in Paris is not know for its accessibility to those with mobility impairments or those with large suitcases. Beware of transferring in large multi-line stations such as Gare du Nord, Chatelet-les-Halles, and Montparnasse-Bienvenue, or transfers between the metro and the RER (suburban trains, including those to Charles de Gaulle airport) which often involve descents into the bowels of the earth. There will be stairs, broken escalators, and ups and downs and long endless winding hallways. Some lines are closer to others, and if you know you'll be taking a certain route, especially if you have a transit pass anyway, you might consider a dry run the day before! Plus it's fun to see things when you're NOT stressed. Another tip if you're on your way to the airport--you can buy (but don't mix it up with your regular metro tickets!) an airport ticket in advance, like the day before, to avoid lines, lunch and other breaks, strikes, etc.

Get out and Explore My best advice is to rent a car and take day trips out of Paris, it was the best thing we did. People are friendlier and there isn't a constant need to be guarded from pickpockets and pan handlers. The countryside is beautiful and there are many sites that should be seen, Mont St.Michel, the Scriptorium, etc.

metrofication Use the metro it rocks

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Other names for Apollon Montparnasse Hotel

  • apollon montparnasse paris
  • apollon montparnasse hotel
  • Address: 91 Rue de l'Ouest - Paris - 75014 - France
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