We found the Hotel a great base for a Ski Holiday the Hotel is near the lift to Avoriaz,where Ski Passes are obtained and the Ski Rental shop where we left our Ski Equipment etc to warm for the next day ,we then had the option also of catching the Bus to Morzine which operated every 15 minutes (free) it would drop you off at the Hotel or even pick you up outside. The Hotel itself we found excellent,superb food which our teenage children enjoyed,it is different Rabbit one night,then cheese fondu,steak you cook at the table a nice change,a continental breakfast started the day off. The rooms are warm and very clean as is the Hotel which if you want to leave wet ski equipment there are two rooms which are very warm at night only (not during the day which is fine and understandable) The Hotel has a bar which if you want to take your work with you has Internet connection, plenty of family games and a very large wood burner which after a long days skiing is inviting. Only one thing to watchout for is "mum",if you leave your teabag on a saucer next to the tea machine she will run after you,just smile at her and keep out of her way, she did not bite anyone whilst we were there. We will be returning great location Morzine only 10 mintues away if you want the nightlife

A warm welcome on arrival ,the rooms are very clean, adequate with superb views ,the bar friendly not too noisy where you can relax with a drink before dinner ,the evening meals are more for adults than children this is not a burger,sausage,chip hotel just simply devine for people who enjoy good wine and good food,famille and staff warm and helpful in evey way .

If you take our advice you won’t stay there! Don’t be fooled by previous reviews – in our view this is one hotel to miss! Possibly the worst hotel my partner & I have stayed in (and, we have stayed in many places throughout the world and, my partner has skied for the over 25 years). The 3 star rating is very misleading! We have stayed in better 1 star hotels in London! One of the reasons we chose this hotel was because of the reputedly excellent cuisine! Unfortunately the food did not live up to its reputation and several other guests we spoke to were also unhappy with the food content. The location of the hotel to the lifts, if you are a skier, is not great. Although there is a bus stop outside the hotel and buses run approximately every 15 minutes, invariably when we were there, they passed us by as they were full when they left Morzine and we had to walk to the lifts. It is a ten minute walk to either a cable car or chair lift and there is no pavement so, particularly if you have young children, this is not ideal. If you decide on the cable car there is a choice of 2 small lifts to where you board the cable car to Avoriaz which takes only 65 people per trip so at least 30 minutes needs to be allowed if you are attending lesson. The location, if you are a skier, is not good at all (stay up in Avoriaz or, better still, Morzine, where the slopes and action are). Staying in Les Prodains adds AT LEAST 30 minutes to getting onto the main Avoriaz pistes. The cable car that takes you up holds 65 people only and seems to take an AGE to dock with the stations (compare to the old wooden cable car at Cortina, which is nice and fast!!). Apart from the main receptionist/waitress who was helpful, many of the staff seemed quite negative and, indeed, the matriarch of the hotel was incredibly rude to us and several other guests staying at Les Lans. On one occasion she was hitting the wooden panelling of the hallway in anger! On the evening that we arrived there was lukewarm heating in the room & in the bathroom which probably remained on for an hour. However, after that followed 2 days of no heat and, when we mentioned this at reception during the evening meal, we returned to the room within half an hour to find that both radiators were hot. Sadly, this was the only occasion and, the remainder of the week the radiators were back to either lukewarm or no heating whatsoever which, as this coincided with rain in the area we were unable to dry our ski suits, gloves or hats, etc and they had to be packed wet! Our room was not the only one to suffer with lack of heat! This was an ABSOLUTELY RIDICULOUS situation during winter (even if we were having a mild spell of weather). When we booked the hotel we were forced to pay for a room for 3 people as that was all that was available. However, on arrival we were allocated a 2 person room. The decoration left a lot to be desired and there was faded wood-chip walls and ceiling with large patches of yellowish/brown stains throughout. The separate, small, toilet was constantly very smelly (which we understand applied to other rooms too). As regards lighting, the central ceiling rose had been removed and there were just 2 lights behind the bed which did not emit sufficient light to the room. On one occasion, after several days of putting on wet ski boots, we attempted to take our ski boots to the room to try & dry them out as, even though there was little heat from the radiators the room was, at least, warmer than the cold ski boot room. The matriarch of the hotel was furious and would not allow us to do so. It wasn’t that we were intending to walk through the hotel with the ski boots on we just wanted to take out the inner boat to dry them out over night. On other holidays the boots have dried out overnight in the locker room. Les Lans were not using the ceiling fan in the boot room on a regular basis to dry the boots out (I checked!) Also, I am not sure how our ski holiday insurers would have viewed the locker room as indeed, it was not locked, nor was the front door (again I checked!). On the morning of our departure, as on ALL previous ski holidays, we expected some form of breakfast albeit maybe just a hot drink and a roll. We were being picked up at 7.30am so a small breakfast would not have been impossible and guests are leaving at this time every changeover day throughout the season. After all, we had paid for 7 nights half board accommodation. No food or hot drink was available. In fact the door to the “restaurant” was locked as was the lift and the reception area (we were on the 3rd floor). So not only did we have to leave without breakfast we also had to carry heavy bags down 3 flights of stairs! And, as Reception was locked up, we had no where to hand the key in to (we left it somewhere that should have been nice and secure – the ski boot room). So our advise is if you want a warm, enjoyable and relaxing holiday with friendly staff and good food DO NOT stay at this hotel.

What an excellent location and hotel for an eay relaxed Ski holiday break. The owners are a pleasure to spend time with, they are welcoming and make you feel you are sharing their family home. The bar area to relax in next to the fire becomes your living room where friends visit. Many a easy night spent there after a good days skiing. If you enjoy skiing and not looking for the jacuzzi and beauty rooms, this is a excellent place to stay. May see you their this Christmas!!

We have visited Hotel Les Lans in January for the past couple of years. This typical Haut-Savoie family hotel lies close to the big cable car from Les Prodains to Avoriaz. Very suitable place for not too big groups of friends (or family) that go out for activities during the day. The Marullaz family knows everything about skiing, other outdoor activities and the Savoy itself...