I was a bit nervous about staying at this hotel after reading a bad review after I'd made the booking. However as soon as I walked into the hotel and our room - all of my fears melted away. It was just what we were after. The staff were also really lovely and spoke good English & did anything they could to help us. For instance I mentioned we couldn't get our radiator on - and they immediately brought a heater up after explaining how the radiator worked. We weren't actually cold at all - the hotel is always warm.

Our room was very spacious and clean and had great views. We had a family room and I highly recommend this option. It comes with a kitchenette and a bunk bed with a curtain that separates the 2 rooms. The decor is very cute with matching curtains, bedspread and pictures and all with the lovely wooden theme - exactly as you see on their website.

Morzine itself it great - lots to do and see and so many wonderful restaurants and coffee shops and a large well priced supermarked - Champion.. Unfortunately when we were there for the week of 7th January there was very little snow at Morzine but lots of snow up at Avoriaz - which is just a bus ride away further up the mountain. Morzine has free busese running up to the cable car at Le Pleney which goes up to Avoriaz every 10 minutes. La Bergerie is very well placed for catching the buses to Avoriaz as it is just across the road from the tourist information centre and the main bus stop. If however like us you arrive on a bus from Geneva that only stops at La gare routiere - probably best to catch a taxi to La Bergerie if you have lots of bags like we did - otherwise it is about a 10 minute walk.

Caroline - the owner of La Bergerie is very welcoming & helpful and full of information. On the first night of our arrival they organise a free welcome drink in the sumptuos & cosy bar with nibbles with other new guests which was a really nice touch. Caroline gave us useful information about where to ski and hire our skigear from a shop that provides hotel guests with 20% discount. She also went out of her way to help us get to the gare routiere on out last day when it was hard to get a taxi - she got her husband to come and pick us up very early and drop us in his car to the station and wouldn't take any payment for this. In addition they have paid internet access which was very helpful & as we were getting regular calls from Australia so Caroline kindly organised a special direct line to our room.

The other great thing about La Bergerie - is that they have an outdoor heated pool - 26 degrees which was very refreshing and novel after a day on the slopes and something my 8 year old daughter just loved! For those who like pampering they also have a spa down at the basement level - which looked great I just ran out of time before I could try it out.

So I highly recommend La Bergerie - it is a 3 star hotel as are most other hotels in Morzine, but provides really good value for money with their week deal in a family room ( the single room was nowhere near as nice or spacious - well worth the expense of the family room ) - has great facilities, is well located but quiet, staff and owners are lovely and welcoming and our room was very clean with lovely fluffy bath towels and a beautiful view with a good sized balcony. So whatever you do - do stay here!