Hotel Les Flocons

, Les Deux Alpes, France
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Hotel Les Flocons

, Les Deux Alpes
2 star

Rooms: 20

9 rue du Cairou, B.P.112 - Les Deux Alpes - 38860 - France | 04 76 80 51 79
40 Traveller

Reviews - Hotel Les Flocons

6/10
Ok hotel
Submitted by: Lauren in 06/03/09
  • Age Group: Under 18
  • From: United Kingdom
  • Traveller type: Outdoor/Sports Adventurer
If im honest the hotel was "ok" but nothing great at all, the walls in the rooms are very thin and some of the rooms have dampness and mold issues , as i found out . But the hotel owners are friendly and the hotels very close to the main ski lift. I dont think i will be returning to the hotel though.
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7/10
Great value, great food
Submitted by: sandie in 22/08/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
The food was delicious, the room very clean and the staff really pleasant and polite. I will gladly go back next year! On top of that it is not far from the slopes. The only (-) would be that the walls separating the bedrooms are quite thin...
2/10
Rude and misleading family run hotel
Submitted by: Brendan in 06/03/06
  • Age Group: 18 - 25
  • From: United States
  • Traveller type: Weekend Breaker
I reserved a room through Courchevel's central reservations. I called the hotel directly a day later asking if it would be possible to add a third person. I was informed over the phone that we would be put in one of their suite rooms and the third person would cost an additional 20 percent. Upon arrival at the hotel in the morning, I was again told that we would have the suite once it was cleaned. Upon returning that afternoon from the slopes, everything changed. We were told that the suite was no longer available and that the third person in our group had to pay full price for a second room (as opposed to 20 percent more and in a suite). After asking what had happened and expressing frustration, we waited for 2.5 hours until finally the owner showed up at the hotel. He was extremely rude to me and even insulting. His excuse was that the verbal guarantees given over the phone and in person that morning were not binding because "words can be ambiguous". I am disgusted by how the situation was handled. Zero sense of customer service all weekend and tried to get every Euro he could.
Stay away form this hotel!!! I enjoy skiing in the trois vallees, but will never again stay at this hotel. If you do, make sure to get everything in writing because the owner is deceiving.

Top Local Tips for Les Deux Alpes

book make sure you book a restaurant for friday or you wont get fed!

The best ribs in Europe! Have some ribs at Smokey Joes restaurant. Its situated next to the lift pass office in front of the "Jandri" gondola. Be warned, they are very addictive.

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5.9/10

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