Hotel Les Gourmets Et Italy

, Chamonix Mont Blanc, France
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Hotel Les Gourmets Et Italy

, Chamonix Mont Blanc
3 star

Rooms: 37

96 rue de Lyret - Chamonix Mont Blanc - 74400 - France Hotel Website | | 04 50 53 01 38
44 Traveller

Reviews - Hotel Les Gourmets Et Italy

1/10
Theft from rooms - terrible reaction from management
Submitted by: Koen in 23/01/09
  • Age Group: 31 - 40
  • From: Netherlands
  • Traveller type: Adventurer
Despite the hotel looked lovely at the start, the 2nd day money (200 euro) was stolen from our hotel room. (Ofcourse we should have known better and never leave valuables in your room, but we where trust giving (and dumb) and where going to ski Vallee Blanche so didn't want to carry all around.) For so far no major issue, these things happen. The bad thing was the reaction of the management, being extremely defensive. 1. "If you travel around the world, you know this happens" 2. "You should have left it at reception" (they happen to have a safe) 3. "I trust my staff" 4. "We have so many people claiming stuff, you could tell me you had one million euro's in your room...." I was absolutely astonished... Being told off where I at least would have expected some sympathy and some sort of feeling responsible what happens in your own hotel (I talked to the owner Mr Eric Pantalacci). I didn't ask the money back, I just reported a theft in his hotel... He even walked away from our (absolutely decent) discussion. I asked him what I should do if he didn't want to take it up seriously, go to the police? He told me to do so, so that's what we did.
(Police, who were extremely friendly, did go along to talk to the staff). He talked to his staff next day (after asking him several times), the result was that it couldn't have been the staff since they where not allowed to look in drawers. Right. If you need to go here, really do watch your belongings.... Especially reaction no. 4 gave us the feeling more goes missing in this place (the manager said himself that you even have to leave your camera at the reception, for so far trusting your own staff).
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Top Local Tips for Chamonix Mont Blanc

Chamonix pass Don't forget to ask your hotel if its not given to you about the Chamonix pass which will enable you to travel locally for free on the buses and trains. Was useful to have.

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Other names for Hotel Les Gourmets Et Italy

  • gourmets et italy hotel
  • gourmets et italy chamonix
  • Address: 96 rue de Lyret - Chamonix Mont Blanc - 74400 - France
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