Type of Traveller: Mature Couple - Age Group: 60 +
Disappointed
Generally I am not the kind of person who complains but we were disappointed with our stay at your hotel. We had been driving all day and were hoping to use the pool as was described in our travel info. Your hotel was one of the most expensive on our week's vacation and had the least favorable amenities. Gift shop hours were very limited and we saw a lot of construction garbage when we looked out of the hotel room window. The fact that the pool was empty every time we looked in and the fact that we could only use it early in the morning made us feel like you did not want us to stay there. So sorry but we will not stay there again.
Submission date: 2005-10-11 - Date of Stay: September 2005
Submitted by: McKenzie - From: France
Type of Traveller: Retired - Age Group: 60 +
What about the swimming pool?
The advertised swimming pool turned out to be available to hotel guests only between 7 and 9 a.m.! We would have liked to use it but were leaving too early for that. Their advertising is very misleading. Otherwise, we could not rate the hotel accurately as there was a lot of work going on, but it was comfortable enough. The service was a bit slow in the dining-room but the food was all right.
