Submission date: 2007-10-15 - Date of Stay: October 2007
Submitted by: Daisy - From: United States
Type of Traveller: Business Traveller - Age Group: 31 - 40
They charge fees without warning
Dishonest. My voucher states that for single superior rooms environment fees were included. Later, I found out that they processed a debt from my credit card 35DK for each day for payment of environment fee. And they say they are a LeMeridien!
This hotel is showing its age and is very shabby. While the standard rooms are large, they are smelly and in bad condition with tiny bathrooms and adjoining doors to the room next door so you will have no privacy whatsoever. We had to complain and were upgraded to the so-called five star rooms and while this was barely adequate I could have done without the hassle on my holiday. Breakfast is OK with the usual continental fare but the hot buffet is always half-empty and sometimes a little burnt. If you are thinking of staying here in the next year or so, beware as Meridian have bought the hotel and the much-needed refurbishment will no doubt generate a lot of noise. In summary, NOT what I expect from a four-star hotel.
