Copenhagen Strand Hotel

, Copenhagen, Denmark
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Copenhagen Strand Hotel

3 star

Rooms: 174

37 Havengade - Copenhagen - 1058 - Denmark Hotel Website | | 3348 9900
501 Traveller

Reviews - Copenhagen Strand Hotel

8/10
Excellent
Submitted by: A Travel Library User in 12/08/05
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
Old converted waterfront building, modernised 2002. Superb location, 3min walk from the bustling, lively open-air restaurant harbour area of Nijhavn. Easy walking to all of Copenhagens sights. Superb buffet breakfast. Good, clean,modern rooms, but fourth-floor ones don't yet have the new double glazing, so windows are rather unusual. No evening meals, but not needed as there is so much nearby choice.
8/10
Ideal Location, Comfortable and Clean
Submitted by: Bernard Boland in 12/05/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Mature Couple
The Strand is located within walking distance of fine shopping, restaurants and many of the sights of Copenhagen. Most rooms appear to have a view of the harbour, and the hotel serves a wonderful breakfast. Its rooms are comfortable and clean.

Historical Traveller Reviews of Copenhagen Strand Hotel

Perfect for our needs

from A TripAdvisor Member
We went to Copenhagen to visit our son, we reviewed many hotels on this site. The Copenhagen Strand stood out from the others in the price range we were in the market for. The rooms aren't large, but the beds were very comfortable. We were only at the hotel to sleep anyway. The bathroom was large and well appointed. The radiant heat floor kept our feet nice and warm. It's clean, the staff were very helpful. The breakfast was ample and tasty. The coffee was excellent. The location is wonderful, the canal is just across the street, the Nyhavn area is a five minute walk away. We would stay there again.

Great little hotel

from jlillberto
I met my friend at the hotel since we were travelling from different cities. I arrived quite early and they didn't have a room available. I opted to sit on one of the comfortable leather sofas in the lobby till the room was available. It wasn't too long before the very nice young man said he had a room ready. I got to the room and it was a nonsmoking room with a double bed. We both smoke but could have dealt with that but the double bed just wouldn't do...we are friends but not that close of friends! So back to the desk. The young man apologized and said he just assumed I was meeting my husband. After about another half hour, the real room was available. I was quite happy with it. It was small but certainly not nearly as small as some other European hotels I've stayed in. Very clean and pleasantly decorated. The bathroom with a nice size with a hair dryer and plenty of towels and hot water. It's a typical European shower with the half door. I don't understand why people don't realize one just needs to take the sprayer out of the holder to rinse instead of trying to just stand under it.

The breakfast was plentiful and food was replaced as soon as needed. Plenty of people working there. Large thermal pots of coffee were on every table during the weekend. It was much more crowded during the weekend but one could go outside the enclosed area to other tables.

I thought the service was excellent with the staff very friendly and eager to assist.

The location was great. Within walking distance to most places we went.

Great location

from VioloncellePlayer
We have visited Copenhagen many times usually staying the the Admiral Hotel. But because of the ongoing construction there, we decided to stay at the Strand Hotel for 3 nights at the end of July 2005. We did not encounter any of the problems listed below, reception accepted our internet booking without question.

There is no view at all in a standard room, but it was exceptionally quiet and very comfortable. The location is wonderful and easy to walk everywhere.

Breakfast was copious and straight forward - perhaps we were lucky.

We took advantage of the 'Copenhagen Card' to cover transportation to and from the airport plus free entrance to many sites and daily visits to Tivoli.

We had a problem-free stay at the hotel and enjoyed Copenhagen fully.

Bad Experience From Start to End

from Aztec_Blue
Copenhagen was my sixth stop on my mini tour of Europe and the Copenhagen Strand has proved to be the most disappointing of all the places I have so far stayed.

Upon arrival (admittedly late, at 11.00pm), although my room had been secured for late arrival with credit card, I was told my room had been double booked and that I was to be transferred to another hotel back near to the airport. Apologies were given and all expenses reimbursed for that first night, however I was still furious. I was tired, hungry and very irritated over a situation which I just did not understand could happen.

Following my return to the Strand the next morning, ensuing events did little to rescue an already damaged relationship with this hotel.

Breakfasts were absolute chaos! There were too few staff on duty and quite clearly the hotel does not provide adequate seating for the numbers of guests who take breakfast. Guests were frustrated and irritable and in a few cases even quite vocal when plates, glasses and cutlery frequently were out of supply. One morning when I arrived for breakfast (with, and I counted, seven other people ahead of me all waiting for a table), there was no ham left, very little fruit and no pastries, and this was at 8.15am! It was risky business leaving your table to fetch more food as on a couple of occasions guests returned to find staff re-setting the table for guests standing over the table. This happened to me even though my key card and guide book were actually still on the table !!!

I did however think that the first morning was an exception, but was proved totally wrong. The following morning was almost as bad. My remaining two mornings I decided to get up at 6.45am, quickly put on some clothes and head for breakfast and then go back to bed for another two hours sleep afterwards; not exactly your ideal start to the day on a supposedly relaxing city break. This has to be the worst breakfast experience I have ever encountered in 25 years of staying in hotels.

Finally, on my last day my room was not cleaned, despite having the "Please Make Up Room" card on the door. Again apologies were offered at Reception with the excuse that maybe Housekeeping had thought it was the "Do Not Disturb" side of the card. I was offered a drink on the house later that evening as if this would make everything ok! I declined and was then met with a rather curt "Okay, fine" response by the Receptionist.

Having worked previously in a customer service environment I would have offered some type of compensation, or possibly an upgrade to a guest experiencing these problems, not a couple of apologies and a free drink.

On the plus side, the room (when serviced!), was clean and the facilities were as you would expect from a hotel of this category. It was however very small. To be fair, the hotel was fairly well located for walks to most of the great attractions and sights you will find in this lovely city.

Copenhagen itself was great, but this is not a hotel I would even consider staying at again.

Great location

from leahmsherman
We stayed at the Strand for a long weekend in April. It isn't as great as the web site would lead you to believe. Our room was VERY small. The giant window was a nice addition, but it looked out over an alley. The bathroom was a good size, but the shower was weird and I couldn't figure out how to stop water from getting all over the floor. The included breakfast is wonderful although, like us, other Americans maybe a little confused by it. The staff was very pleasant and helpful. The hotel is located on a quiet street but is very near Nyhavn and the Stroget. Its in an excellant spot for exploring the city. And we thought it was very reasonably priced.

Cheap, close and cheeky

from A TripAdvisor Member
Cheap
My partner and I stayed in Strand Hotel for three nights between x-mas and new years 2004-2005. We got a great deal on the price through Tripadvisior.com’s price check. However, when we turned up the staff was not sure how to handle the booking and kept asking several times if we had paid for the room, they were pleasant and nice about it but seemed slightly confused.
We had booked a double room but when we got to our room it was a twin… I did not have the energy to fuss about it so we just pushed the beds together and generally ‘made nest’. The room was small, clean and very quiet. The shower was powerful with lots of hot water and the cleaning staff was very nice and gave us several towels extra (which I love!!). The sheets were very soft and there were extra pillows and blankets, not that you needed the extra blankets the thermostat in the room could be turned up high.
The breakfast was good. Cold cuts, cheese, pate’, bread, cereals, yoghurt, juices, coffee, teas, fruit and, of course, Danish pastries! I usually eat breakfast on my own, since my hubby is a bit of a sleepyhead, and the staff seemed to be fine with me taking up a cup of coffee and a pastry to the room for him, mind you I did not ask them and they were quite busy.
Close
I really like the location of Strand Hotel, it is very central but also very quiet and a quick walk away from the main shopping, eateries and antique shops (which we both love).
Cheeky
The last night when we came back to the hotel, tipsy, I admit, we decided to have brandy in the hotel bar. My partner wanted a double so I asked for two house double brandies, without looking I signed the bill and we sat down to enjoy and it did taste very nice indeed. My partner and I were both surprised that this brandy was so nice and couldn’t believe that it was a house brandy and of course it wasn’t! I looked at the bill and can you imagine it; the brandy was £15 per drink!!!! £30 in total. By this point we had already drunk most of it so there was no point in making a fuss but can you imagine the cheek of it!!!

Central,Pleasant, Quiet Starnd Copenhagen

from artnuvo
The Strand Copenhagen is about a 10 minute, 3-block walk from Kongens Nytorv/Teatre metro stop which is adjacent to the Nyhavn harbor area with its many cafes, scenic boats, and the Royal Palace. From the airport, take the S train to Osterport, switch to the metro about 5 stops toKngens Nytorv, about a 25 minute ride. Exit the Kongens Nytorv metro and walk along Peter Skramsgard about 3 long blocks to the water and bear left 1/2 block, if my memory is correct. The rooms are advertised as compact but we found them to be sufficient and not your typical small 3-4* European hotel room. The rooms are clean and quiet and our Queen size bed with duvet was extremely comfortable. If you peek out your window to the far right you probably can see a bit of the harbor. The bathroom is modern and clean and the breakfeast buffet is generous with hot and cold cereals, yogurt, herring, fruit, juices, muffins, pastry. The staff are very helpful. Nyhavn area is a less-than 5 minute walk, and/or from Kongens Nytorv you can easily walk along the main shopping street, Stoget with its many boutiques, dept stores,and cafes--try those in Magasin and other dept stores for a relatively inexpensive lunch or late afternoon snack and people watching- or the flea market at Gammel Strand or the antique/collectible shops on parallel Stradet. Tivoli is a 15-20 minute walk along Stroget or hop on the metro at Kongens Nytorv for a 5 minute ride. The Royal Palace is a 10-minute walk off Nyhavn, the excellent Resistance museum is a little farther, and the new Jewish Museum designed by Daniel Liebeskind and within the old Royal Library and part of the Parliament grounds is a nice 15-minute stroll from the hotel. All in all for our second trip to Copenhagen, we found the hotel central, quiet, and a nice place to stay at a reasonable (for expensive Scandinavia)135E rate with breakfeast and a bottle of champagne after our Athens/greek island hopping sojourn noted elsewhere in these pages. Around the corner is a Best Western City hotel and another hotel.

s Your Standard Hotel

from AUalum1998
My husband and I took a weekend get-a-way to Copenhagen in May 2005.
We stayed at the Copenhagen Strand Hotel based on reviews here and the decent deal I recieved from hotel club.
This hotel is tucked away near the harbor. Upon entrance, the hotel is very narrow, clean and modern.
The reception persons were always curtious, helpful and informative.
The lobby consists of about 2 couches and 2 chairs in a small nook. There are drinks and a few snacks (candy bars and nuts) available from the reception to enjoy in the small, but cozy lobby.
The business center is a joke. One small computer, no printer, no fax, no phone. You must pay for the usage of the computer as well.

The room is a standard european room. Small and clean. It had a closet with shelves and plenty of hangers for hanging. A trouser press was located directly behind the door...so don't iron if you are expecting another member of your party to come back to the room soon! The mini bar had a few liquors, a bottle of wine and some soft drinks. I was dissapointed that there wasn't a safe anywhere in the room, or a clock.
The bed was very comfortable and had extra pillows (which I love!).

The bathroom was clean, but a little old...some rust and mold here and there. The door to the bathroom didn't shut completely and the lock didn't work. A hairdryer was provided and small ammenities such as hair & body shampoo and lotion which is always a nice touch!

The first morning my husband and I went down for the breakfast, I was shocked at how many people there were...I told my husband "the hotel was so quiet last night I thought we might be the only ones staying here!" (First time ever that I wasn't awaken by other guests...I'm a light sleeper)
The breakfast was served from 7-10 and was typical scandinavian. Coffee, Orange and Apple juice were the beverages to choose from.
Cheese, ham, poached egg, cold cereal, and an assortment of pastries were the breakfast choices. I felt bad for the servers, they were running arround like mad trying to keep the food stocked and clearing tables...it seems they were understaffed and had too few tables for the guests.

The Strand's location isn't really central as it claims to be. There aren't any metro stations or bus stops near by. The only "attraction" it is near is the beautiful street Nyhaven. (On the canal with many restaurants and bars). It is a good 15 min walk to Tivoli and even further for other sites....so pack good walking shoes!

Cozy and clean hotel

from NB.One
The lobby and breakfast area are small but functional and decorated with a personal touch. I stayed in superior double, which was absolutely tiny (more like a closet with a window :-)) but clean and comfortable. There is a public parking in front of the hotel. Reception desk has plenty of tourist booklets and other materials to help newcomers. During a weekend the hotel was overcrowded and it was extremely difficult to find a free table in the breakfast room but waitresses were trying really hard to serve the crowd and were very cheerful. One minus – no air-conditioning in the room. I would recommend this hotel to anyone who wants to have an inexpensive accommodation within a walking distance from the city center.

Excellent location, quiet and good value

from fishware
We stayed two nights in September at the Strand and found it to be a very good choice for our stay. It is located a close walk to Nyhavn and other point of interest are within walking distance as well.

It is, by Copenhagen standard, a relative bargain. We paid about $300 US for our two night with breakfast. The room was fairly plain and compact, but not too small for two. We had a very, very comfortable large bed, a fair sized bathroom with tub and shower and the hotel was QUIET which is a huge bonus in a big city. The hotel is newer and it had a lot of nice ammenities (marble counters, nice commode, TV) but still felt a bit historic with some old character.

We enjoyed the breakfast buffet each day and thought it was among the nicest we had in Europe. We did notice that the majority of the guests appeared to be business travelers in groups which made the dining room more like an airport lounge at times than a quaint hotel. Luckily the seating area is fairly large so one can easily find a table with less distractions.

Overall, a nice place to stay when visiting Copenhagen.

Top Local Tips for Copenhagen

Metro Use the metro from the airport to get into Copenhagen rather than train or bus. Very fast and cheap

get up early! During the winter months, Denmark doesn't see much sun. So, get up early to make the most of your day! Also, a lot of shops/stores close early. We saw shops shutting down at like 3pm on a Saturday and a lot of places weren't open at all on Sunday.

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Other names for Copenhagen Strand Hotel

  • strand hotel copenhagen
  • copenhagen strand hotel
  • Address: 37 Havengade - Copenhagen - 1058 - Denmark
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8.0/10

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"Excellent" - A Travel Library User

"Ideal Location, Comfortable and Clean" - Bernard Boland

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