Copenhagen Strand Hotel
Reviews - Copenhagen Strand Hotel
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Mature Couple
- Age Group: 51 - 60
- From: United States
- Traveller type: Mature Couple
Read 499 additional reviews of Copenhagen Strand Hotel at TripAdvisor.
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Historical Traveller Reviews of Copenhagen Strand Hotel
Perfect for our needsfrom A TripAdvisor Member
Great little hotelfrom jlillberto
The breakfast was plentiful and food was replaced as soon as needed. Plenty of people working there. Large thermal pots of coffee were on every table during the weekend. It was much more crowded during the weekend but one could go outside the enclosed area to other tables.
I thought the service was excellent with the staff very friendly and eager to assist.
The location was great. Within walking distance to most places we went.
Great locationfrom VioloncellePlayer
There is no view at all in a standard room, but it was exceptionally quiet and very comfortable. The location is wonderful and easy to walk everywhere.
Breakfast was copious and straight forward - perhaps we were lucky.
We took advantage of the 'Copenhagen Card' to cover transportation to and from the airport plus free entrance to many sites and daily visits to Tivoli.
We had a problem-free stay at the hotel and enjoyed Copenhagen fully.
Bad Experience From Start to Endfrom Aztec_Blue
Upon arrival (admittedly late, at 11.00pm), although my room had been secured for late arrival with credit card, I was told my room had been double booked and that I was to be transferred to another hotel back near to the airport. Apologies were given and all expenses reimbursed for that first night, however I was still furious. I was tired, hungry and very irritated over a situation which I just did not understand could happen.
Following my return to the Strand the next morning, ensuing events did little to rescue an already damaged relationship with this hotel.
Breakfasts were absolute chaos! There were too few staff on duty and quite clearly the hotel does not provide adequate seating for the numbers of guests who take breakfast. Guests were frustrated and irritable and in a few cases even quite vocal when plates, glasses and cutlery frequently were out of supply. One morning when I arrived for breakfast (with, and I counted, seven other people ahead of me all waiting for a table), there was no ham left, very little fruit and no pastries, and this was at 8.15am! It was risky business leaving your table to fetch more food as on a couple of occasions guests returned to find staff re-setting the table for guests standing over the table. This happened to me even though my key card and guide book were actually still on the table !!!
I did however think that the first morning was an exception, but was proved totally wrong. The following morning was almost as bad. My remaining two mornings I decided to get up at 6.45am, quickly put on some clothes and head for breakfast and then go back to bed for another two hours sleep afterwards; not exactly your ideal start to the day on a supposedly relaxing city break. This has to be the worst breakfast experience I have ever encountered in 25 years of staying in hotels.
Finally, on my last day my room was not cleaned, despite having the "Please Make Up Room" card on the door. Again apologies were offered at Reception with the excuse that maybe Housekeeping had thought it was the "Do Not Disturb" side of the card. I was offered a drink on the house later that evening as if this would make everything ok! I declined and was then met with a rather curt "Okay, fine" response by the Receptionist.
Having worked previously in a customer service environment I would have offered some type of compensation, or possibly an upgrade to a guest experiencing these problems, not a couple of apologies and a free drink.
On the plus side, the room (when serviced!), was clean and the facilities were as you would expect from a hotel of this category. It was however very small. To be fair, the hotel was fairly well located for walks to most of the great attractions and sights you will find in this lovely city.
Copenhagen itself was great, but this is not a hotel I would even consider staying at again.
Great locationfrom leahmsherman
Cheap, close and cheekyfrom A TripAdvisor Member
My partner and I stayed in Strand Hotel for three nights between x-mas and new years 2004-2005. We got a great deal on the price through Tripadvisior.com’s price check. However, when we turned up the staff was not sure how to handle the booking and kept asking several times if we had paid for the room, they were pleasant and nice about it but seemed slightly confused.
We had booked a double room but when we got to our room it was a twin… I did not have the energy to fuss about it so we just pushed the beds together and generally ‘made nest’. The room was small, clean and very quiet. The shower was powerful with lots of hot water and the cleaning staff was very nice and gave us several towels extra (which I love!!). The sheets were very soft and there were extra pillows and blankets, not that you needed the extra blankets the thermostat in the room could be turned up high.
The breakfast was good. Cold cuts, cheese, pate’, bread, cereals, yoghurt, juices, coffee, teas, fruit and, of course, Danish pastries! I usually eat breakfast on my own, since my hubby is a bit of a sleepyhead, and the staff seemed to be fine with me taking up a cup of coffee and a pastry to the room for him, mind you I did not ask them and they were quite busy.
I really like the location of Strand Hotel, it is very central but also very quiet and a quick walk away from the main shopping, eateries and antique shops (which we both love).
The last night when we came back to the hotel, tipsy, I admit, we decided to have brandy in the hotel bar. My partner wanted a double so I asked for two house double brandies, without looking I signed the bill and we sat down to enjoy and it did taste very nice indeed. My partner and I were both surprised that this brandy was so nice and couldn’t believe that it was a house brandy and of course it wasn’t! I looked at the bill and can you imagine it; the brandy was £15 per drink!!!! £30 in total. By this point we had already drunk most of it so there was no point in making a fuss but can you imagine the cheek of it!!!
Central,Pleasant, Quiet Starnd Copenhagenfrom artnuvo
s Your Standard Hotelfrom AUalum1998
We stayed at the Copenhagen Strand Hotel based on reviews here and the decent deal I recieved from hotel club.
This hotel is tucked away near the harbor. Upon entrance, the hotel is very narrow, clean and modern.
The reception persons were always curtious, helpful and informative.
The lobby consists of about 2 couches and 2 chairs in a small nook. There are drinks and a few snacks (candy bars and nuts) available from the reception to enjoy in the small, but cozy lobby.
The business center is a joke. One small computer, no printer, no fax, no phone. You must pay for the usage of the computer as well.
The room is a standard european room. Small and clean. It had a closet with shelves and plenty of hangers for hanging. A trouser press was located directly behind the door...so don't iron if you are expecting another member of your party to come back to the room soon! The mini bar had a few liquors, a bottle of wine and some soft drinks. I was dissapointed that there wasn't a safe anywhere in the room, or a clock.
The bed was very comfortable and had extra pillows (which I love!).
The bathroom was clean, but a little old...some rust and mold here and there. The door to the bathroom didn't shut completely and the lock didn't work. A hairdryer was provided and small ammenities such as hair & body shampoo and lotion which is always a nice touch!
The first morning my husband and I went down for the breakfast, I was shocked at how many people there were...I told my husband "the hotel was so quiet last night I thought we might be the only ones staying here!" (First time ever that I wasn't awaken by other guests...I'm a light sleeper)
The breakfast was served from 7-10 and was typical scandinavian. Coffee, Orange and Apple juice were the beverages to choose from.
Cheese, ham, poached egg, cold cereal, and an assortment of pastries were the breakfast choices. I felt bad for the servers, they were running arround like mad trying to keep the food stocked and clearing tables...it seems they were understaffed and had too few tables for the guests.
The Strand's location isn't really central as it claims to be. There aren't any metro stations or bus stops near by. The only "attraction" it is near is the beautiful street Nyhaven. (On the canal with many restaurants and bars). It is a good 15 min walk to Tivoli and even further for other sites....so pack good walking shoes!
Cozy and clean hotelfrom NB.One
Excellent location, quiet and good valuefrom fishware
It is, by Copenhagen standard, a relative bargain. We paid about $300 US for our two night with breakfast. The room was fairly plain and compact, but not too small for two. We had a very, very comfortable large bed, a fair sized bathroom with tub and shower and the hotel was QUIET which is a huge bonus in a big city. The hotel is newer and it had a lot of nice ammenities (marble counters, nice commode, TV) but still felt a bit historic with some old character.
We enjoyed the breakfast buffet each day and thought it was among the nicest we had in Europe. We did notice that the majority of the guests appeared to be business travelers in groups which made the dining room more like an airport lounge at times than a quaint hotel. Luckily the seating area is fairly large so one can easily find a table with less distractions.
Overall, a nice place to stay when visiting Copenhagen.
Top Local Tips for Copenhagen
Metro Use the metro from the airport to get into Copenhagen rather than train or bus. Very fast and cheap
get up early! During the winter months, Denmark doesn't see much sun. So, get up early to make the most of your day! Also, a lot of shops/stores close early. We saw shops shutting down at like 3pm on a Saturday and a lot of places weren't open at all on Sunday.
Other names for Copenhagen Strand Hotel
- strand hotel copenhagen
- copenhagen strand hotel
- Address: 37 Havengade - Copenhagen - 1058 - Denmark
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