Cab Inn City Hotel, Copenhagen, Denmark

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Cab Inn City Hotel, Copenhagen

Traveller Reviews

Rating

2.8/10

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Official Contact Details - Cab Inn City Hotel

Address: 14 Mitchellsgade - Copenhagen - 1568 - Denmark
Phone: +45 33 46 16 16
Email:
URL: http://www.cabinn.com
Official Website:
Hotel Class:
Rooms: 354

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"The expeience was a complete disappointment. The room was miniscule, the housekeeping was..."

"Very misleading brochures and staff didn't not especially friendly when complaining obvious..."

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Reviews - Cab Inn City Hotel

4 reviews (Showing 1 - 4)

Rating:

1/10

Worst

Submitted by: Gertrude in 09/17/09

Age Group: 60 +
From: United States
Traveller type: Business Traveller

The expeience was a complete disappointment. The room was miniscule, the housekeeping was non-existent and the staff was rude and not helpful. I will under no circumstances stay at a Cab Inn City Hotel again.

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Rating:

1/10

Misleading information

Submitted by: Olli in 05/28/09

Age Group: 31 - 40
From: Belgium
Traveller type: Weekend Breaker

Very misleading brochures and staff didn't not especially friendly when complaining obvious mistakes. We reserved captain class room because there weren't any others left. When we checked in we were given a commodore class room. Very small with broken curtains. After complaining we got a captain class room that didn't look like the one in brochures (much smaller). We also learned that there aren't any double beds although you can reserve one. I felt cheated and wouldn't pay more than the minimum discount price for any room in the hotel. Anyway there is very little difference in the rooms and definitely not worth tens of euros.

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Rating:

1/10

Our bad hotel experience.

Submitted by: Brian in 11/02/06

Age Group: 60 +
From: Australia
Traveller type: Retired

We only booked at the CanInn Hotel for our last night in Copenhagen as our opther hotel wa they were unable to accommodate us for a fourth night after we decided to extend our stay. We booked on the recommendation of the tourist office and were told that it was a 3 star hotel. It is in fact now only 2 star - the brochure is rather misleading. We were not able to get into the room until 3 p.m. and were charged for storing our luggage from the time we arrived at 10.00 a.m. The number of the room we were eventually allocated was different from what we had been told when we first arrived at the hotel. The room had the following faults as far as we were concerned:- It was in poor condition. Both Venetian blinds were broken, one badly. The toilet/shower was so small that the shower curtain was pushing against my knees and face when I used the toilet. The curtain rings were broken. It was very stuffy and we could not open the windows until a staff member managed to open it. It was tiny with very little space for cases. We had to haul one bed out which was not easy for elderly guests. Internet facilities were available (at a cost, unlike our other Copenhagen 2 star hotel)in the lobby but we had to stand up to use it. It was advertised that CNN was available in all rooms but it was only available on the setsin the public areas. Coffee was available in the room but only in foam cups. I complained to the manager about the room but as he was unhelpful, I went back to the tourist office and made a verbal complaint. With such a late admission time, it was too late to change hotels. I always look for budget accommodation but I cannot remember a worse experience in a hotel in the 7 European trips I have made.

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Rating:

8/10

It's like being on a landlocked ship

Submitted by: Peter in 05/23/06

Age Group: 41 - 50
From: United States
Traveller type: Business Traveller

The rooms are small but quite functional -- and for the price it can't be beat. The staff is excellent, the place is very clean... I wouldn't hesitate to recommend this place to anyone. Though, if you got lot's of money to spend, this place isn't for you.

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