Small rooms, uncomfortable beds, poor breakfast...maybe it has a star or two more than it should.

Upon arriving outside the Top Hotel our first impressions were very good, the hotel and its surrounding areas are very well maintained and clean. The reception hall and bar area is amazing; from one end to the other is decorated beautifully with polished gold, elegant paintings and fountains. The receptionist greeted us with friendly smiles and supplied very helpful information about the city of Prague, bus schedule and more. The corridors leading to all the rooms are easy to navigate, the lifts were in good working order and all very clean. The Standard room was surprisingly large and well presented; it had everything we needed including dresser with chair and small TV, two night stands with lamp, wardrobe and shoe rack/table thingy, bathroom with including good strong shower and wide sink, shower gel and hand wash, two tumblers, all of which were very good quality and clean. The only issue was with the bed as it was a little hard, but nothing important. The room did not have an iron, but there is an ironing service available. The main breakfast hall is very large, well decorated and obviously very clean. The food buffet and is fairly traditional mainly consisting of cheeses, cold meats, bread and butter, yogurts, cereal, sweet cakes/muffins and also hot foot such as sausage, eggs and bacon. Also there are drinks including, various juices, coffee, hot chocolate, water etc. The waiters and waitresses are very hard working and will speedily clean up dirty tables in a flash. All the food available during breakfast is very good quality and hearty. There are many services within the hotel such as swimming, fitness, bowling, Internet etc, but obviously all these extras require payment. If you have prepaid for evening meals also as we did, you won’t be disappointed, again the food is delicious (I recommend the Bolognese as starter, tastes great and loads of it) and again the service is fast and friendly. One issue which caused a little confusion was how some evenings dinner would be served from seemingly random restaurants within the hotel, some night we were eating at the Morovian (waiter service), some nights at the main dining hall (buffet), other nights at the newly refurbished bar hall (buffet), so keep your eye out the arrow signs pointing you in the right direction for dinner. Below are quick points to remember in and out of the hotel: * Be friendly if you want a friendly service, the Czech people are respond only to how you treat them. So be respectful and patient. * Extra services within the hotel require payment; they are not free of charge. * The food is varied yet fairly traditional; so don’t expect bangers and mash, curry, pizza or any other sort of junk food you may be used to. You are in Prague so don’t be afraid to try some Czech food. I personally prefer their style. * The beer is fantastic, so try it, its cheaper than cola anyway. * When using public transport, buy a ticket, which will last you for your whole stay, its better then carrying change around each day you need a ticket. * Bring an iron, kettle with hot drink stuffs etc if you need them in your room. Also don’t forgot the power outlets are European, so get an adaptor if you need one. * Don’t be afraid to be lost in the city of Prague, we found some cool places to eat at for lunch by chance because we had wondered down a small street we didn’t mean to, but glad we did. But if you do get lost, don’t stress, because of the size of the city its easy to find your way again. * Most important, have FUN! Be positive and most problems wont be an issue.

Have just returned from 4 days in the beautiful city of Prague. Unfortunately, we stayed at the Top Hotel whose name must either be some kind of joke or have lost something in the translation. It's miles from anywhere of any interest to anyone, the rooms are very basic, the food is pretty awful, you have an excellent chance of being stuck in a lift, and if our party's experience is anything to go by an even better chance of being robbed. One in three of us lost money, jewelery or other possessions taken from locked cases. It could only have been done by hotel staff but the management could not have cared less. The only way this hotel would make the bronze medal position is if the only other two competitors were Fawlty Towers and the Bates Motel. Give it a very wide berth.

Everything was great! I went with my school and the hotel was huge and just lovely!

It was pretty much on a whim that I booked the TOP Hotel Praha for our four night stay in Prague. Lastminute.com said it was 4* and the overall price came out at £547 for 2 of us in 2 separate rooms. So it seemed like a good deal. Style of Hotel ========== THIS HOTEL IS NOT PRIMARILY AIMED AT TOURISTS. DO NOT EXPECT THE INDIVIDUAL SERVICE THAT YOU WOULD EXPECT FROM A MORE CENTRALLY LOCATED TOURST HOTEL WITH LESS ROOMS. This hotel is LARGE. There are over 1,000 rooms here. It's primary purpose is to cater towards large coach parties and conferences. As it is it's a pack em in rack em tight. The public areas are massive. Staff just don't have the time to pander to each and every customers smallest whim but if you do have a problem they will sort it out for you just don't go bothering them over trivialities which you could sort out yourself. Getting there ========= Yes as other reviews state it's not directly located in the centre of the city. It's approximate 20 - 35 minutes from the main attractions via a combination of bus and metro. To get there take the Metro Line C to Chodov DO book this hotel if you don't mind going out first thing in the mornin and coming back last thing at night or the evening and don't intend to venture out again and you don't mind doing a bit of legwork in commuting time to get to where you want to be. (It's not as bad as Tokyo where sometimes it takes 40 minutes to get to your desired station on the Yamanote line) DONT book this hotel if you want to go back and forth during the day and expect to be in to tourist spots within 5 minutes. Rooms and Public Areas =================== It is most definitely the public areas which is why this hotel has got a 4* rating and deservedly so. The photographs don't do it justice. It's truly a sight to walk through and wouldnt be out of place inside some of the worlds top 5* hotels. Theres plenty of bars / restaurants / shops (bank overdraft type shops / if you need to ask the price you can't afford it type) There is relaxation facilities but they are chargeable. DONT EXPECT TO GET IN TO THE POOL FOR FREE. ROOMS - We stayed in the basic standard rooms. The room are admittedly not on a standard with the public areas. But what do you expect of a room?. The fiitings are in good order, the bed is comfortable. The bathroom is clean. You're using it as a place to sleep not as a place to live out of. If you absolutely need 4* decor then don't bother. If youre just looking for a place to sleep which is of a good standard, clean and tidy and secure then this hotel is for you. THERE ARE NO TEA AND COFFEE MAKING FACILITIES IN THE ROOMS BUT...if you walk out of the main entrance and turn right and walk down a bit towards the block of flats, you'll see a shop with coke signs. You'll be able to pick up cold drinks there and chocolate. Theres a fridge in the room so you won't be short of a drink. For 186 crowns I was able to get 4 2l bottles of Pepsi and 2 100g bars of aero which is just short of £5 in English money. DO stay here if you're just looking for a good clean place to sleep DONT stay here if you're expecting the 4* standard of room that you might find in your London hotel with sumptious designer fittings. Breakfast ======= THIS HOTEL DOES NOT SERVE A FULL ENGLISH BREAKFAST. DO NOT STAY HERE IF YOU ARE EXPECTING TO GET A FULL ENGLISH BREAKFAST WITH BACON AND ALL THE TRIMMINGS. ALSO DO NOT STAY HERE IF YOU EXPECT AN INDIVIDIUAL TABLE WAITER SERVED BREAKFAST - THIS IS A BREAKFAST DESIGNED TO PUSH THROUGH 1,000 ROOM'S WORTH OF GUESTS IN 3.5 HOURS AND IT'S BREAKFAST ENMASSE. The breakfast is more of a continental breakfast style. Items on offer include... Corn flakes Fruit Yoguhart Natural Yoguhart Frankfurter Sausages Salami Sausages Boiled Eggs Fruit pieces Cheeses Salami Meats Salad Bread / Jam and Marmalade. Tea Coffee Milk Fruit Juice. WARNING - IF YOU WANT TO GET CEREAL YOU NEED TO GET IT AND THEN QUEUE UP IN THE COFFEE QUEUE TO GET AT THE COLD MILK VAT. I personally had a bowl of yoguhart and cereal, bread rolls with jam and butter and 3 glasses of orange juice. Hey it's not bacon and eggs but you won't starve. Just don't gape at it from first glace and follow my advice and you'll be ok. Theres plenty of opportunities for more substantial meals when you're out in Prague. (At the very least it's a 10 minute bus ride to Centrum Chodov shopping centre where theres a McDonalds and KFC which is accepted universally as a meal option) OVERALL ======= A lot of people have written very negatively about this hotel because they have gone in expecting the sort of service and style which you would expect from the Hilton or Ritz in London. If you want that then don't stay at the TOP Hotel. However if you're looking for a cheap high standard hotel and not a bed and breakfast place and are prepared to overlook some of the stuff you'd normally expect it's in a nice place. This as I mentioned previous is primarily aimed at conferences and businesses and the staff are not trained to provide the individual service which you might get from smaller hotels. Also the rooms are kept basic because if you think about it, does a conference delegate really care how sumptious the room is as long as he can get his head down for the night in somewhere clean and tidy?. Thats the point. They're providing a decent place to sleep not a home from home. If you want a home from home experience go to one of the smaller hotels in the centre of prague. Also as I mentioned don't go here expecting a full English as you wont' get it but if you don't mind Continental style breakfasts then you won't go far wrong. Overall i think a lot of people have been grossly unfair to the Top Hotel cos they went in with the wrong expectations. Perhaps maybe the Top Hotel should try to make that clear that they're not primarily aimed at individual tourists but as a conference and tourist group hotel they do their job damn well. I would quite happily stay here again and use it as a cheap basis for the rest of my travels in Prague. I sincerely hope this hotel has cleared up a few of the misconceptions about the Top Hotel. Craig Henry United Kingom - North West of England

We were very pleased with our hotel stay as we were transferred from another hotel when we arrived from the airport. We found the staff helpful on the whole and the breakfast meals provided were adequate although sometimes cutlery ran out due to the large numbers of people using these! It was fairly easy to travel by bus and metro to the centre of Prague each day of our stay but a bit of advice - buy your tickets either at the hotel or at the metro ticket machines not from the bus driver as tickets purchased on the bus are more expensive. The hotel is very impressive inside and our room was cleaned well every day.

We pulled up to the Top and were instantly told to park 1 block away before checking in. No unloading in front! Given the ghetto setting, far from the downtown core, we were reluctant, but no choice was given. The lobby was fine but the trudge to our room was a long, twisted journey down dark hallways, tenement-like staircases and the necessity of a tiny elevator which kept stopping between floors and bouncing as if the cables would snap at any moment. Our room resembled an army barracks, with twin beds so narrow and hard they would have suited any self-deprecating monk. The sheets were clean and the water hot. (You just read my best comments!) We looked into upgrading to something larger and more luxurious. However, their idea of "supreme" was a room 5 times larger with no more furniture! There were busloads of people staying there and the restaurants were crowded, noisy, expensive and mediocre. We tried their "exclusive" restaurant at the top, with a view of the city. Our waiter was condescending and disinterested. The meal cost approximately $125 euros for bland and badly presented food and wine. Yikes! The complimentary breakfast is served in a convention hall to accommodate the crowds. You stand in line forever to get coffee that looked and tasted like mud. But if you like bleu cheese for breakfast you may help yourself to huge hunks! We had several people tell us how beautiful Prague was. But in spite of a sunny, crisp fall visit, we found the city to be unappealing, riddled with slums of Communist apartments, graffiti on EVERYTHING, overcrowding, and prices far above those in "next door" Germany. We started in Germany and scurried back quickly to more friendly service, much better food, lovely villages, clean and pleasant lodging and ancient sites to visit with far more charm than Praha/Prague. Never, never again will we visit the Top or its host city.