The Castle Steps Hotel

, Prague, Czech Republic
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The Castle Steps Hotel

, Prague
7 Nerudova - Prague - 118 00 - Czech Republic Hotel Website | | +420 257 216 337
216 Traveller

Reviews - The Castle Steps Hotel

9/10
Good for children
Submitted by: Jane in 08/09/09
  • Age Group: 26 - 30
  • From: Canada
  • Traveller type: Family Traveller
We stayed here last month with our two children. We were given a two bed-roomed apartment, which was ideal, because we had a chance to get some peace and quiet after they went to sleep!

The apartment itself was beautifully furnished and we had a lovely view from some of the windows. Breakfast was just downstairs. The children had fruit and musli and we had bagels.

The staff were all English speaking and were very helpful (unlike many of the "service" people we came across in Prague). They made a real effort to make us feel at home and spent quite a while in the office helping us to plan the next leg of our journey.
10/10
Extremely good location; lovely view
Submitted by: Peter in 25/03/09
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
We had a wonderful time here. Our room was full of antiques and looked out over the park. We were right in the centre - just next to Prague Castle, and a short walk from the other places we wanted to see.

The only issue we had is that the heating went off for an hour on our first day. However, they sent somebody to fix it straightaway and it was fine after that (we may have actually caused the problem ourselves by fiddling with the thermostat). The staff were very polite and helpful at all times. Highly recommended.

Historical Traveller Reviews of The Castle Steps Hotel

Just loved it!

from Gidday!again
My family of two adults and two teens simply loved the Castle Steps. It was everything and more than we expected. We had the Geranium/Hyacinth two bedroom apartment which is very new. Origionally we booked the Silverbirch, but decided to 'upgrade' and were offered this apartment which came at a cheaper rate! Lovely and fresh with big rooms and a communal dining/kitchen area. Light timber floors, white, open space, lots of plants and a few interesting antique furniture pieces. Antoine settled us in, offered advice and answered any questions. Great personal service. There is a roof top terrace which looks towards the park. Had a glas of wineup there, but too much to see and do in Prague to sit around. Its in Nerudova street which is a highlight in itself. A gorgeous street leading up to the castle which was 5 mins away. Heaps of restaurants - Vegetarian no problem. Breakfast a little way up the hill, but for 50 y.o.'s it was also no problem. Breakfast was simple but good, in fact better quality than most of the elaborate breakfasts we had elsewhere on our trip. Juices, the best cereal /meusli I have ever had and nice bread with plenty of fresh whole fruit. Internet (3 computers) was fantastic in the breakfast room and very popular but everyone shared nicely. We were asked daily at breakfast if everything was ok with our accommodation.Beds sooo comfy, as were pillows. Very nice personal service all round. Easy walk down hill to Charles Bridge and downtown is just the other side. All in all a hightlight of our 12 different accommodation venues in Europe on this trip. A great way to start our holiday.

Willow Apartment

from Lourdy
The Apartment was very well located in the Castle area and had wonderful views of the Park.We enjoyed a nice drink from the balcony.
The apartment is quite compact,specially the bathroom.
The decoration was traditional but basic.
There is not air conditioning and Prague can get quite hot in the summer.I found that the street is very well transited and it gets abit noisy if the windows are not closed.
I found the staff very friendly and helpful and was a real bonus to be able to check emails after breakfast.
They gave us a mobile phone to call their office in case we needed help.
We also booked airport transfers ,the driver was very reliable but I personally think is overpriced at EUR 22.00.
This was a good alternative from a hotel but next time I´d book the apartment a Nerunova 7 which is closer to Charles Bridge and has a Spa Bath.

Some good some bad points

from UKCathy
I booked Castle steps after reading reviews of it. My parents and my husband accompanied me to Prague. We needed two double beds. I did ask which room would be suitable. They said Rhodendron suite and Bluebell room both adjoining sharing a bathroom. When we got there the suite was huge and had two bedrooms anyway. So the Bluebell was money wasted. The rooms were nice but I wouldn't say luxury. More like a homely apartment with some antiques. The bathroom was a bit yucky with brown tiles.
We only stayed one night its more geared up for longer stays of a week. They include breakfast but it was pretty average. Just toast and tea. We had much better breakfasts everywhere else in Eastern Europe.
The location is good though, close to the castle and Charles bridge and shops and nice part of town. Parking is a real hassle. We had a hire car and had to park it miles away up a hill.
The doors of all the apartments are really sticky and take some getting used too.
Paying by cash is a bit weird too and they don't carry change.

Great for the Budget Traveller

from gazzerooni
I am just back from staying in the CastleSteps in Prague for four nights. I went with two friends. We are all in our early forties and reasonably fit .
We stayed in the Silverbirch apartment which is on Uvoz 26. This apartment has two bedrooms with the front one doubling as a kitchen. It is very big though. The separate bathroom was spotless and the water pressure was excellent.

Our flight was delayed and we contacted the Castlesteps and talked to lori. She organised a taxi for us and met us in Prague-even though we arrived after one am.

Quite a bit has been written about the vegan breakfast served in the morning. There is cereal and different kinds of rye bread- all very tasty!- as well as three or four kinds of juices. There is tea and coffee but you can either have creamer or soya milk.
There are no animal products served and some people who have reviewed here seem to have been annoyed by that.
All I know was that everything was very tasty and it was a very healthy way to start the day. Breakfast was always very busy!
The good thing about the Uvoz apartments is that they are near or beside the breakfast room.

They are at the top of a hill and are very well located for Hradcany castle as well as a walk up to Strehov monastery and Petrin hill. The views across Prague from there are excellent.

Its a ten minute walk at most down to Charles Bridge and then you are in Old Town (Stare Mesto)
The only hard thing about the location of the Castlesteps is the hill that has to be climbed back up to them. However its very reasonable and very clean and the staff are very friendly.

Amanda came around every morning during breakfast to see was everything ok in your apartment etc. We requested extra pillows the first day and they were on the beds when we returned from out daily trekking.

Overall I would recommend these apartments for people who would rather spend their money on food and travel and would still like to stay somewhere clean and central. If you like luxury or new hotels or eggs in the morning- then this is not the place for you.

I will recommend it to my friends and I would definitely stay here in the Castlesteps again.

Visit next year - hammering starting at 7am

from catnip2k
This place seemed absolutely great - and the rooms are as wonderful as advertised. However we were woken up by loud, *loud* hammering on our walls the first two mornings before breakfast...

Apparently the building is being renovated. (And then on the third morning wooden planks being dropped, etc).

Making it a little less pleasant is we were assured when we arrived that the building work wouldn't be starting till afternoons.

I would heartily recommend this hotel as a place to stay, next year, when the building work is finished.

Great Value for Money

from Guildford_Gal
Stayed for three nights in the Maple room, which is on Nerudova. There wasn't a view but the jacuzzi was an absolute bonus. I would recommend staying in one of the apartments on Nerudova as it isn't so much of a walk to the Old Town Square (about 20 minutes) and downhill on the way there but uphill on the way back. If you stay on Uvoz then it's quite a bit of a way up the hill (although you have to make it up there for breakfast).

For the centre of Prague it's great value for money and really quiet too, much preferred to staying somewhere like Wenceslas Square. Breakfast is really basic but having the internet is great, whether it's keeping in touch with the outside world or checking something out about Prague that you were wondering about.

We arrived quite early (11am) and were able to check right into our room without any extra charge (great since we'd been to a wedding the night before and needed a nap!). And if your flight is later you can leave your cases in the office when you check out.

Our stay at castle steps

from aliceOk
Hi, I usually do not take the time to write reviews, but we really enjoyed our stay at the Castle Steps. We stayed in the Lilac apartment. First of all, it was not perfect, but overall it was the best place we stayed on our entire trip. The down fall for the Lilac Apartment was the fact that the bathroom was down stairs, so was a little inconvient to come home and have to walk more stairs. No big deal, but.... The other down fall was the walk up the hill. It was quit a work out, and of course we tried not to go up and down the hill any more than we had to. The good thing about that is we dropped a few pounds! The best part of the Castle Steps was the oh-so-comfortable beds. They were great. The kitchen and the bathroom was wonderful. It was really nice to have a refrigerator and the location was very handy. We would gladly stay there again, and many times on our trip remarked how nice the Castle Steps had been.

Beautiful rooms; helpful staff

from frequentflier3
We were very happy here.

I have never stayed in a place quite like this! I am very interested in art, especially from the Nineteenth Century. We found that our room had several pieces of original artwork on the walls and, in addition, the walls outside had colourized etchings showing different scenes from the Czech countryside and towns around the Czech Republic. I was worried that they might get stolen, but apparently this hasn't happened yet.

The person who helped to show us to our rooms was American, which was also a bit of a surprise. This was good, because I don't speak Czech and neither does my husband. The check in took quite a while because of all the forms we had to fill it (I know that this country is famous for its bureaucracy). However it all went smoothly. The American conceirge was extremely friendly and spent quite a bit of time helping us to orientate ourselves.

In the mornings we went up to breakfast. This was in a beautiful space underneath one of the buildings. It was decorated in a rural theme. The bread was delicious. While we were there somebody came to our table to ask us how we were getting on. We needed another pillow, and somebody brought this up to our room half an hour later.

Overall, we enjoyed our stay and are looking forward to coming back. I am interested to see what Prague is like in Winter!

Mixed feelings...

from flwer
We were agroup of four, and booked two rooms, but unfortunately we had to move for our third and final night because the rooms we had were already booked.
The first apartment we stayed in was lovely (lavender and honeysuckle), with great facilities, a nice kitchen and balcony. The only problem there was the dryer in the bathroom was on, presumably drying towels for the management, until 2 in the morning, at which point we pulled the plug on it.
The breakfasts were a little too healthy for a holiday... We were actually asked by the owner how we enjoyed it, and when we responded that the choice of soy-milk or soy-milk was not to our liking we were basically told to live with it. One of the staff told us later that the owner is vegan, and will not, quote, "spend his money on animal products" ... excuse me? And we were spending how much on this, I was under the impression that it was our money buying the breakfast... The staff member suggested that if we wanted some yogurt or cheese we could always buy it at the store and bring it to breakfast... ?! Why are we paying for breakfast?
The staff were in general very friendly and helpful, except for advice on where to go out... Every person we asked was very vague, and ended up suggesting we find the english laguage newspaper that had listings of where the was live music on. We didn't come accross any of these papers (and neither did we find any live music - if you can believe it - we thought Prague had it's reputation for a reason!)
The second room we had (Linden Apartment) was quite disappointing for us as a group of 4 adults. The master bedroom aws lovely, with a very nice ensuite. I would highly reccommend it for a family with young children. The second room was so smal that the two single beds fitted in perfectly with not even enough space to open a suitcase. There was a window, but our key wouldn't open it, so we asked if someone might come and open it for us, as there was no ventilation, and we were two adults sleeping in the very small room.
After asking 3 times we suggested that if they couldn't find a key we might move one of the beds to the living room... which they eventually did. Not the type of complications you're looking for on a holiday away.
Considering the 2nd apartment cost us US$60 a night more than the first one, it was terrible value.

Overall for the price it was good, and I would highly reccommend staying in the Lavender or Honeysuckle rooms.

Dandelion room, castle steps

from A TripAdvisor Member
The Castle Steps are different apartments that are split up i think mainly on the same street. We stayed in the Dandelion Room which is actually someones apartment who basically let out a spare room (the living area).
After walking up the hill quite some distance to the apartment, we were then faced with our apartment being on the second floor, which in itself isnt a great feat but lugging cases up hill by a massive amount does tend to tire you (probably just the age talking) im 32 by the way.

The aparment itself is tidy, 2 single beds pushed together to make a double which to come apart during your sleep due to Wooden Flooring. You are able to use anything in the apartment, kitchen included but be warned of the nasty smell opening the fridge from all the used by products which can be upto 2 Years out of date, makes the apartment smell for a long time.

The bathroom is small and the shower is good, but the head was broken meaning you had to hold it most of the time making it uncomfortable to shower. There isnt a lot of storage in the apartments for your things as the person who owns it has locked everything up so we lived out of suitcases for the weekend.
There is a television for those who want an hour to relax, it isnt sky/cable so there are only 4 Czech channels.

Breakfast is included and is another walk up the hill, internet access is available during breakfast but is always taken up by our American friends who are always very reluctant to keep it short and wont let anyone else on. Breakfast is rubbish, only toast and jams, with tea or coffee but it sets you off for the day.

If your looking for a cheap Apartment which is to be used as a base, then i would say this is definately the place for you, if you like your creature comforts i would suggest you look elsewhere.

The aparments have a cleaner daily, and the people who run this outfit are on call 24 hours with a freephone/toll free number.

If you want any more info regarding this review, or if you havent been to prague before and would like any advice, email me and i will try and sort some info/websites out for you.

I base these opinions in this review on what i have experienced, Some reviews are of people just moaning and stays can be very different form one person to the next, so my advice is to read all the reviews and pick out the good/bad things that keep re-occuring.

Happy travelling.

Preston.

Top Local Tips for Prague

The Bohemian Bagel This little diner offers top quality, American style breakfasts at great prices ranging from 70-130 CZK ($4-7 USD). Weekday breakfast specials include bottomless coffee (unheard of in Europe).

Amazing! Definitely go to St Nicholas Church in the lesser town it is simply stunning and not to be missed!

St. Norbert's Brewery Great brewpub at the Strahov Monastery. Sit outside on a nice day and enjoy a great lunch and St. Norbert's ale. I highly recommend their dark ale--even if you're not normally a fan of a heavy, dark ale. There is a slight sweetness when compared with other dark ales. It was just great.

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