Submission date: 2007-11-05 - Date of Stay: October 2007
Submitted by: Ron - From: United States
Type of Traveller: Retired - Age Group: 60 +
If you have choices, stay elsewhere
Management is uninterested in Service.
1. Will not sell tickets for metro if customer uses a credit card.
2. Wakes up calls do not materialise.Dont depend on the concierge.
3. The steep hill to the lobby is not for the faint hearted.
4. Management in Switzernand is arrogant.
5.A long long walk to the center of the naction.
6. The atrium stretches the height of mall floors and smoke gets into all floors.
7. I would strongly advise - Stay elsewhere.
Ron van der Horst.
Submission date: 2006-05-05 - Date of Stay: April 2006
Submitted by: Cathy - From: Canada
Type of Traveller: Budget Traveller - Age Group: 51 - 60
Enjoyable stay
I stayed at this hotel four nights and was happy with all services recieved. The breakfast buffet wa the best I encountered during my 15 day stay in Europe. It's worth it to ride up to the second hotel on the funicular on clear day!
