Hotel le Palais

, Prague, Czech Republic
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Hotel le Palais

, Prague
5 star

Rooms: 72

1 U Zvonarky - Prague - 120 00 - Czech Republic Hotel Website | | 234 634 611
445 Traveller

Reviews - Hotel le Palais

A Wonderful Introduction To Prague
Submitted by: Joan in 04/02/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
Le Palais is a delightful hotel in every sense of the word. Everyone made us so welcome and could not do enough for us. We were celebrating a special birthday and they had a bottle of champagne on ice sent up to our room on the actual day along with a hand written card.We were treated like ''royalty' in every respect ! Breakfasts were so good that we didn't need to eat until evening. The fresh fruit was beautifully prepared....try the bananas in sauce!! The entire staff were polite,well- mannered, courteous......words are not enough !!The hotel is tucked away quite nicely in a leafy suburb so it was very quiet at night and we felt safe walking back from the city in the evenings. It takes about 15 minutes to walk to Wenceslas Square although the trams run near by which we never used ! We were so pleased with our trip that we are now planning to go back soon but this time another couple are coming too because of all we have told them !!
Luxurious with wonderful service
Submitted by: M.Alessandra Papa-Allen in 04/07/05
  • Age Group: 31 - 40
  • From: Italy
  • Traveller type: Family Traveller
I do a lot of travelling, mostly business related, but during my stay in August 2003 at Le Palais I was on holiday with my family, including a small child.

The hotel Le Palais is a wonderful hotel where luxury goes hand in hand with outstanding service. It is probably the best hotel I have ever stayed at -- and I have stayed at quite a few !

I hope they keep it up!

Historical Traveller Reviews of Hotel le Palais

s finest Hotel

from JGX
My wife and I went to stay at The Hotel Le Palais last weekend having booked the break through Lastminute.

Let me say first off, that I have had the privilege of staying in some of the World’s finest hotels but none and I mean NONE can even begin to compare to this one!

We got the hotel Limo to collect us and drop us from the airport (it works out at only about £20 each way, so don’t even think of bothering trying to skimp by getting a local taxi as there’s nothing quite like gliding through the streets of Prague in the back of a brand new Mercedes Benz). The driver was waiting as we got off our flight (even though it was 2 hours delayed) holding up our names in a photo frame. He carried our luggage to the car and drove us the short 20 mins or so to the Hotel.

Upon our arrival, we were greeted with a glass of bubbly whilst our luggage was taken up to our room. When we’d finished the drink, we were then shown up to and around our room and all I can say is “WOW”!

As others have said, the rooms are extremely luxurious with a number of thoughtful touches (free minibar, chocolates etc etc).

The staff are amongst the friendliest that I have ever encountered. Everyone from the barman to the bellboy to the maids to the manager bid you good morning/evening as you walk around the hotel and nothing is too much trouble for them. On one night of our stay, we were so tired after walking around Prague all day we fell asleep for a few ours after coming back to our room and didn’t wake up until 10:30pm. The restaurant shuts at 11pm but when we went to enquire as to the possibility of some food at 11:30pm the barmen, set up a table for us in the Library and treated us like royalty.

The hotel is about a 15 minute walk from Wenceslas square. Now, Wenceslas square everyone goes on about, but basically, it’s just like any other European street with M & S, Debenhams and C & A (Yes, I know, I thought they’d gone out of business too). About 5 minutes from Wenceslas square is the Old Town and that’s where Prague really comes to life. The walk from Wenceslas square to the old town is through wonderful narrow streets and here is a top tip! Just as you walk out of Wenceslas square you come to a little area where there is a little market area with wooden huts. Turn left and about half way down the street opposite the market there is a FANTASTIC restaurant called ‘U Trech Modrych Koili’ . You go down stairs and it’s in an old vaulted cellar. It’s really cheap and serves tremendous traditional Czech fare!

Anyway, all I will say is that there is a lot of walking so pack really sensible shoes, but I guarantee if you stay at this Hotel you will experience service and luxury like you have never experienced before!

excellent hotel

from Rhys_H24
This hotel lives up to it's five star rating. The staff were extremely pleasant and helpful, they treated our 3 year old daughter as a guest and not as a distraction. The rooms were huge, and very clean, the whirlpool and sauna is just what you need after a cold January day in Prague.

The restaurant although expensive by Prague standards, serves excellent food, there is regular tram services 250 yards from the hotel, the number 6 takes you to "nardoni" right next to wencelas square.

Couldn't speak highly enough of the hotel, and with their special rates on their own website and cheap air fare saved nearly £200 on expedia's price and got a chauffer driven mercedes too and from the airport.

A Great Hotel and a great 3 day break. (one tip if taking children...bring your own DVD's as rental steep in the hotel)

Lovely Honeymoon

from LynnieP
We live in Edinburgh and its quite hard to get a direct short flight somewhere on a Wednesday in January for 4 days, to somewhere neither of us have been before, so we finally decided our honeymoon was going to be a 5 star break with lastminute from Glasgow to Prague. I emailed the hotel beforehand to ask for a room with a view and to mention it was our honeymoon as various people have suggested on trip advisor. When we arrived, we took the Cedaz minibus also as advised which dropped us at the hotel for 480 Kc (about 12 quid) which we thought pretty reasonable because its not that close. The desk is on the right as you arrive at the airport - they speak English fine if that worries you!

On arrival at Le Palais, we were greeted warmly and taken to our deluxe room where all guest services were explained. The view was pretty good (you may get the railway line, but theres not much the hotel can do about that!) and the room was very spacious, with a DVD player (take them with you - hotel charges about 6 quid per rental) and complimentary fizz. If you want mementoes, there are plenty of pens/matchboxes/chocs and the like.

We obviously had a twin room made up as a double - on the good side - this made the bed mega king size - but on the bad we had slightly uncomfortable 'join' in the middle. you get bath robes and slippers - dont nick them - you'll be charged a fortune - and also the free minibar. We struggled valiantly to consume this everyday before restocking!

The bathroom heated floor is a very nice touch - and the bath is very deep, which I liked. TV in Prague isnt great - BBC and CNN and MTV in German was what we mostly watched (MTV subtitled so we were ok there!) The pillows are probably the biggest I've ever seen and the duvets are lovely and crisp. Each day various staff turn down your bed, tidy your mess and refill your minibar.

We didnt eat in the restaurant apart from at breakfast which is vast and has all sorts to choose from. If you love your food you'll love this breakfast. The hotel bar is okay as a stop-off but of course it isnt cheap compared to in town. Try to use the health club facilities though. (We went on a weekday about 11.30 am and were the only ones in there) The gym is very impressive, the whirlpool is fab, as are the sauna and steam room. Have a go in the shower with the 'aroma spray'. Pretty much everything is luxurious down there! so I repeat, try and give it a go! You can use the hotel internet services, but is 4 euros for 10 minutes so if you want to spend a few hours surfing - find a cafe in town.

Prague itself in January is ****** cold, as you might imagine. don't underestimate how cold you will get. The walk into town is about 20 minutes. We thought this would be no problem, being young(ish) and sprightly newlyweds, but as the week went by, we found it a bit of a chore, mostly because of the cold. There is a KFC and a Macdonalds about 5 mins from the hotel and on the way into town if thats what you like. There was a bloke ordering a mcflurry at some ungodly hour in about -6 temp. We gave it a miss.

Wencelas Square is where the actions starts. Head towards the Charles bridge and there are tons of shops but it gets very touristy as you might imagine. Prague is very easy to cover in 4 days, make a point of visiting each area (castle, old town and jewish quarter, little quarter and new town). Some parts are quite run down and others are more impressive. bit dissapointed by the botanical gardens but you cant really expect much in that weather. My parents advised not to take the river cruise cos it lasts about 10 minutes and you really dont get your moneys worth. So we didnt!

There are so many cheap restaurants and cafes - but of course you won't find them if you are in the main tourist areas. Our fave was an Italian which is actually just off Wencelas Square called Pizza Amfora. Main courses from about 2quid to 2.50 and its a smallish little place with a nice atmosphere mixed with both chzechs and tourists, and it does lovely pizza's and pasta. Its just up from the Raddisson SAS and Rocky O'Reilly's. In my opinion this is the sort of price you should be paying for a main meal in Prague.

Our not fave place was Klub Architektu which had been recommended by a guide book. My hubby ordered mashed potato and fried cheese and got instant mash- with un-stirred powdered bits. My potato skin and turkey ham (sort of like sliced spam) came with a rubber band which luckily I didnt swallow although I had a good chew before I realised it wasnt meant to be part of the dish. It wasnt Prague standards cheap (about 4.50 for main) and although it was a nice setting and we werent charged for the rubber band meal, we wouldnt go back...

I should just mention at this point that all the staff in every bar/restaurant/cafe we went to were friendly and helpful without exception. I think this is the only place I've been where I hadnt tried to learn a little of the language beforehand, but the Czechs don't seem to care that much and you can be understood. Try to visit a beer hall, we didnt manage it. We did fit in a few 'herna - non-stop' bars. Basically these are bars with gambling machines - some of which are pretty seedy, some are ok. But generally cheap.

If your other half insists on watching the footy like mine did, then I recommend Jagrs on Wencelas Square, rather than somewhere like Rocky O'Reillys or O'Ches which just get packed sardine-like with rowdy brits. Yes I'm sure it does get that way as well, but its a spacious and comfortable modern bar which has four massive screens and I felt comfortable in there. Again its aimed at tourists therefore not cheap on a Prague level, but still not bad compared to English prices.

Overall a very nice holiday. Next time I'd stay somewhere more central but the Palais is a lovely hotel and I definately recommend it. On leaving we ordered the Cedaz minibus again (costs about 50p to call from your room) - just call them up and ask for a pickup.

V Nice Hotel

from EmmaDarlington
Just returned from a 3 night stay at Le Palais for my other halfs 40th birthday. We booked a deluxe room through Airline Network for approx £116 per night inc b'fast. The hotel is lovely, nice room, free minibar and heated bathroom floor, good b'fast. I emailed the hotel before we left to ask for a room with a view and to explain our stay was for a special occasion. A bottle of sparkling wine was in our room on arrival but unfortunately the view wasn't great so we asked if we could upgrade to a suite as I think the only rooms with a decent view are the suites but none were available. So we were a bit disappointed in that respect.

Only other negative side was the location of the hotel, it is in a quiet residential area which is fine but it is a good 30 min walk to the Old Town/centre and taxis are v expensive. We used the hotel taxi one night to the Jewish quarter and it cost about £10 (one-way). The hotels airport taxi was nearly £30 (one way) and we managed to get one for about £12 (granted it was a skoda not a mercedes). Be prepared - most of the taxis rip you off bigtime. We used the metro/trams but the hotel is a good 10-15min walk to the nearest stops. Overall though lovely hotel. Location wouldn't matter so much when warmer, was v v cold!

Excellent small hotel with friendly staff

from A TripAdvisor Member
My husband and I booked to stay at Le Palais via ‘Airmiles’ and was delighted to find this website after booking saying that it was a wonderful hotel. We were really looking forward to our long weekend break and we were not disappointed. We booked the limo (very recommended) to collect us from the airport and we were met on time in the arrivals hall. The driver did not speak any English but that did not matter. The hotel is about 20km from airport and it took about ½ hour to get there. We were greeted in usual five star service and offered a welcome drink of beer, sparkling wine or tea or coffee whilst they prepared our room keys etc. We were then greeted by one of the Managers who showed us around the hotel and its facilities, which was a nice touch. She showed us to the room and told us that they had upgraded us to one of their ‘bigger’ rooms (not a suite), as they were full with two groups. The room was nice although I have stayed in nicer five star rooms but they had thought of everything, even down to an umbrella!! The only thing that was lacking was an iron but they have an ironing service. The pillows and duvets were gorgeous and the free mini-bar was a welcome change.
We dined in their restaurant on the first night. It was good but lacked atmosphere. Our only saving grace was the fact that one of the groups was dining in the room next door which added some ambience. If they had not have been there you would have heard a pin drop! Breakfast however was impressive and really set you up for the day. The only criticism was the fact that cutlery and plates were always lacking and had to be asked for regularly and the absolutely awful huge painting that overlooked you as you ate. We did not feel it was appropriate as it depicted a scene of death.

The health centre was excellent and highly recommended after a long days walk. Did not miss the fact that there was no swimming pool, the whirlpool was wonderful!

So, all in all, it was a very good hotel in a quite location with excellent friendly staff. All the staff spoke excellent English and were very helpful. Not one staff member ‘waited’ for a tip, which was refreshing. A very enjoyable stay and we will return.

Lovely Hotel, Fantastic Staff!

from LauraMott
We have just come back from a fantastic weekend break in Prague. We decided to stay at Le Palais after reading reviews on TripAdvisor saying how good it was! Well, what can I add?
Hotel staff were friendly, attentive (without being overbearing) and really helpful with any request you might have. The welcome drinks in the bar on arrival were greatly enjoyed by us both, and the "quick tour" of the hotel facilites is very informative. Breakfasts were ample, both the hot and cold buffets and the extra items made to order. A free mini bar in the room is also lovely change - not being charged £5-00 for a bottle of "Coke" in the comfort of your room after a hard days sightseeing is worth so much!
I would not hesitate to highly recommend Prague or this Hotel to anyone. I have told all my friends to go.
My husband and I were in Prague for my birthday, and we had a free room upgrade and champagne in the room when we arrived, this only added to the fantastic time that we had.
We will definitely be returning!!

Absolutely Perfect

from Ellerscroft
My husband and I spent 3 days at Le Palais over Christmas. We upgraded our room to a Superior and to our surprise, were given the Marold Suite at the front of the Hotel which was incredible. We would definitely recommend their limo service to and from the hotel and the drivers are really friendly and give you lots of tips about the area. The service was second to none and the staff extremely courteous, helpful and polite. Our break included breakfast every day which was fantastic and also included dinner one night, again superb. We booked Le Palais after reading all the great comments on Trip Advisor, so decided to add our own. We would highly recommend the hotel to anyone and although it is not central, it’s situated in a quiet residential area and only a short stroll away from a tram stop and the metro and it’s on 15 mins brisk walk to Wenceslas Square. Our whole trip was perfect and we will definitely return to Le Palais again soon. It certainly knocks socks off Sharrow Bay and at a fraction of the cost! One word of advice for the ladies is to take a travel iron with you, as there are no facilities in the room. They had to iron a dress for me, at a price of £20!

Very good

from A TripAdvisor Member
Agree with all the rave reviews I've read here - the place is very impressive - beautiful old building tucked away from the main tourist areas so you can escape the mass of people in the centre - still only a ten minute walk from the beginning of the main tourist areas - great library and bar for chilling out which is open all the time for food if you are an insomniac - room was fine - quite small for what I think was the basic price for a room - but more than adequate with a great bathroom with heated flooring and high ceilings, view of flats and a courtyard not inspiring but everything else makes up for that especially free (yes I said free!) mini-bar!!! Take note other hotels, guests are rebelling and we no longer want to pay $15 for a mini mars bar - it's such a nice touch and doesn't cost the hotel that much unless you really go to town on it. Breakfast as others have said is MASSIVE and you can eat as much as you like. We never ate there in the evening or used the spa but both looked very impressive. This is a great place to explore a beautiful city, the staff could maybe cheer up a little bit would be my only real criticism - they are pretty formal and could maybe chill out a little bit!!!

classy charm

from A TripAdvisor Member
a wonderful hotel with classy charm. the room was beautiful with high ceilings and the bathroom had heated marble floors. we also enjoyed the free mini bar which was stocked daily!!! the breakfast buffet which was included in the price had everything you could imagine....yummy!!!
the restaurant was also very elegant and the food was delicious.the bar and library make a great place to hang out not too busy or loud, but comfortable. did not make it down to the spa, but it looked great. the location was perfect, quiet and close to many area attractions. it was also nice to have a driver from the hotel to take you where you needed to go. we were travelling with our two year old and the staff at the hotel made it much easier they even gave her a teddy bear and put a welcome sign of bath toys in the tub!!!! we will be back!!!!!!! you will not be disappointed!!!!

A fantastic long weekend - very enjoyable trip

from A TripAdvisor Member
We stayed at the hotel Le Palais for 3 nights. The staff were very friendly offering excellent service and the hotel also has a free mini-bar with a complementary bottle of wine sitting there ready when you walk into your room. The hotel is about a 10-15 minute walk from the main tourist areas, but is easily reached on the excellent tram (numbers 6 and 11) or the metro. I would recommend if you're arriving late in the evening to get the CEDAZ minibus straight to the hotel from the airport (480 kr or about £12 for upto 4 people). Much better and cheaper than a taxi. The decor and facilities are excellent along with an amazing breakfast than fills you up until the evening.

Top Local Tips for Prague

check your bills A good friend told me that some restaurant establishments in Prague tend to.......add stuff to you bill.My suggestion is know what you order and keep the price in your head.Also a cab from the airport SHOULD cost around 500CK not 650 like I had to pay when I arrived. Aways chooose AAA cabs as they are trust worthy,well known by hotels and wont rip you off

If you like good food and beer go here! Make time to visit the Restaurant u Zlate Konvice in Old Town square if you want an evening of great beer, food and atmosphere. Its underground so a little hard to find, but try opposite the Astrological Clock. Friendly service, warm surroundings and the best boar and venison we've ever had! Maybe not the best place for a quiet, romantic supper but if you're after good food and a bit of fun then try it.

Getting about Like every city - crime is around you... unfortunately! However be careful with bags/goods - we never felt unsafe or threatened even when walking back late at night to the hotel - its as safe as you want it to be, don't flash your cash and you'll be fine

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