Hotel Duo

, Prague, Czech Republic
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Hotel Duo

, Prague
4 star

Rooms: 562

492 Teplicka - Prague - 19000 - Czech Republic Hotel Website | | 2 661 31 111
519 Traveller

Reviews - Hotel Duo

6/10
hotel duo review
Submitted by: tracey in 03/08/09
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Cheap Getaway Holiday Maker
The hotel was clean enough, but i would rate it a 6 the rooms were clean and had maids daily.All The staff are arrogant and no smiles, look at you like dirt, The swimming pool and everything in there you have to pay for its not free. The bowling alley is cheaper beer but opens at 4-10pm. The hotel is along way from anywhere but buy the metro ticket from the hotel 100 keronas and that gives you 24 hrs on anything, thats bril and very safe. Also we got the metro train and bus 119 to the airport for £3.00 each its so easy just go by the colours on the map.To Get to the old town buy a metro ticket from the hotel for 100 keronas and get the metro to the meuseum station which is 7 stops and then walk, put your walking shoes on. Its probably cheaper because you are further out but you would probably better off paying just a bit more to be nearer, There is hardly no english their. BUT It is a lovely place.
5/10
Good enough, just...
Submitted by: Robert in 05/09/08
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Family Traveller
Staff, friendly enough, just, when engaged. Customer service staff not overly helpful, answered queries abruptly, never offered alternatives and always seemed to pass a brochure rather than communicate verbally. I appreciate language can be an issue, but they work on customer services in an international hotel! Always had to ask for change when paying in cash, shops too. Tip - learn the currency by sight. Too smokey in bars and restaraunts, no ban here. The room is adequate, air con did not work, extractor fan in bathroom did not work, beds very hard,tea and coffee on arrival only, two tea bags, 1 milk, 1 sachet of coffee. Cgenerally fair to good, access to city good via metro. Gym good, pool good when quiet and bowling alley excellent. Would I stay again? Possibly, but on reflection, probably not.
2/10
Not a 4 star
Submitted by: JS in 21/07/08
  • Age Group: 41 - 50
  • From: Czech Republic
  • Traveller type: Special Interest/Event
Just returned from staying in the Hotel Duo with a group of friends, ages ranging from 17 to 63. The outside of the hotel is so brightly coloured it looks tatty and ridiculous, and is surrounded by council looking blocks of flats, lots of them.
The hotel does offer all that is states in its description,the location was not too bad due to the new metro opposite the hotel, the room was comfortable, the air con didn't work though, the bars and restaurants were adequate.
People can smoke in the bar seating area, and it does get really smokey.
It does also cater for very large groups of school children. When your sitting having a drink of an evening they are very noisy.
The biggest let down were the staff, from the reception staff to the waiters, they were all very very rude. Too numerous to tell you about them all.
In fact we had the same kind of reception in the shops and restaurants all over Prague, they don't have any manners and they are blatantly rude.
Also found Prague quite expensive.
Even though the tourist parts are really lovely to look at, we all left Prague very disappointed with the way we were treated, and all have said we wont ever go back.
10/10
Returning
Submitted by: BELINDA MILLER in 02/05/08
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Mature Couple
My husband and I stayed at hotel duo in april 08 for 4 nites..really enjoyed are stay..very clean.food was great.. Hope 2 go back in dec and I will be booking hotel duo again...
10/10
Best yet
Submitted by: Shirley in 30/08/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
Spent four nights in the Hotel Duo. My only complaint was that we didn't have longer to stay. Staff very friendly and rooms and facilities were excellent. Made use of the swimming pool and bowling alley. Would recommend this hotel to any of my friends who were thinking of travelling to Prague. Courtesy bus was great, took no time at all to get into the centre of Prague after being dropped at the Metro
4/10
Arrogant staff
Submitted by: Francis Bonello in 24/08/07
  • Age Group: 51 - 60
  • From: Malta
  • Traveller type: Family Traveller
My only comment will be limited to staff only. There are many other things to criticize, but I rate the staff as "the best assets"

The staff at the info desk on 26.07.07, especially Anetta, were arrogant and not helpful at all. Anetta laughs in their faces and passes comments to her colleague. When asked for her name, another male employee started showing us his name tag, as if why do not you report me as well. Their attitude is one of carelessness and do not care. I definetely will not recommend your hotel
6/10
Whats all the fuss about!
Submitted by: issy in 28/08/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
My partner and I recently stayed and couldn't understand why there are raving reviews about this hotel. The room we stayed in was quite basic; although granted, we did have a cheap deal.The staff were not that friendly and you are lucky if you get a smile from the natives anywhere!Nice resteraunt though where you can get some good food. Clean. A bit of a trek to town.didnt get to see the gym.We would stay closer if we came again.
If you want a hotel that is a bit more traditional then you wont be disappointed.
6/10
The holiday was for my honeymoon
Submitted by: Andrew Kenworthy in 04/07/05
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Family Traveller
The holiday was for my honeymoon and it started off badly as I had booked a double room and was put in a single room which was a very basic room and even had no facilities to make a hot drink. The hotel Duo was very nice but was quite expensive compared to the area just outside the hotel and forced me to eat out more. If the prices were for food and drink were lower I would have stayed in the hotel more.
8/10
Spotless with numerous facilities
Submitted by: Sharon Mallon in 04/07/05
  • Age Group: 31 - 40
  • From: Ireland
  • Traveller type: Mature Couple
My husband and I enjoyed a four day break in Prague staying at the Hotel Duo. We found it very clean although our rooms were a bit small and basic. The hotel itself had numerous facilities which included a swimming pool and bowling alley which we used a few times during our stay, the staff were very pleasant and helpful and we had no complaint at all while we were there. We eat in two of the restaurants and our meals were excellent on all occasions. It was a lively hotel with a continuous flow a guests from all around the world. I would highly recommend it to anyone visiting Prague. My only complaint and its not really a complaint as such was that it was a bit far from the centre of the town although we were aware of this before we arrived. The curtesy bus took us to the Metro Station every day and a short trip on the metro took us right into Wincelas Square for about 50pence sterling or even less.

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Historical Traveller Reviews of Hotel Duo

Good hotel and location but...

from lazyhipster
I just got back from 5 nites at the Hotel Duo. The taxi picked me up from the airport, as arranged. I checked into my room which was clean, pleasant and had TV, radio and minibar.
On the 1st morning I discovered that the hot water was in fact lukewarm. I asked at Reception and they told me there had been and 'accident' nearby which meant the hot water was off. They said it may be hot the next day. It was finally hot on the day I left (3 days later!). There was also a power cut in my room for a few hours.
The hotel restaurants were good quality (try the steak, its ace!). The staff were friendly, despite what some people said here. The Lobby Bar stayed open till 2am where there were always people to share a pint and a chat with.
In general I thought this hotel was very good and I'd stay there again next time. Hope u like the pix Ive posted here. Cheers.

Room 911 - June 22-24 2005.

from A TripAdvisor Member
My girlfriend and I just came back after spending two nights at the Hotel Duo in Prague. Our stay was pleasant, but basic. The bed was fine, the bathroom modern with plenty of hot water. The room desparately needs airconditioning and proper curtains to keep out the sunlight in the morning.

The bar was far too expensive. Maybe they could have justified their prices if they had some form of musical entertainment from the grand piano in the bar area. Maybe they should organise a Duo (guitar and piano) singing some pop tunes or even karaoke for the guests. Also, it is very important to keep the bar and all the other facilities open at all times. A holiday should have no time restrictions.

Metro isn't far from the hotel. We wish we could walk to it, but we didn't know the way. The bus shuttle was a bit of a joke. On the first day, the driver, who spoke very little english, was flippant and rude when trying to explain that the bus was out of service. At times the queue was too long so we opted to use the public transport which is surprisingly very cheap.

I was looking forward for a swim in the morning and in the evening but the hotel pool opened at 10am and shuts at 10pm at a cost of K100.

Breakfast was very nice with plenty to choose from.

Who knows, maybe we will return to this hotel again, but we sincerely hope to see some major improvments.

Try room 470

from A TripAdvisor Member
Stayed in Duo in May and wrote review on return. Had a miserable stay there - amazed at the pictures submitted on latest reviews as the beds and room bore no resemblance to ours in room 470. These beds appear to have proper mattresses - ours did not - we had camp bed type ones which were in three sections and the thinnest I have ever seen. We had no mini bar, no kettle. no hairdryer and a battered very old TV with 5 Czech channels. Our accomodation was in Block A and supposedly 4* - No Way! We had no curtains just venetian blinds between the two panes of glass in the double glazing - when sun came up at 4.30-5am room flooded with light. Our window looked out onto a flat roof which was covered in an assortment of litter. Certainly doesn't look or sound like the same hotel as the one at which the photographer stayed.

Surprisingly Good

from A TripAdvisor Member
Just back from a stay at the Duo. In all I must say I had an enjoyable stay, although it would have been nice if the hotel had been nearer the centre of the city. That said, the Metro was a pleasant 15 minute walk just up from the Hotel. There is a shuttle Bus, but there is always a bit of a queue waiting and we found it faster to walk. The rooms were tidy and modern although a little on the small side. The food was good, served in any of the Hotel Restaurants, but if opting for the Grill, make sure to ask for the meat to be well cooked as the locals seem to like their meat a little on the underdone side. Drink prices were not too bad in the Hotel bars, but for a really cheap pint visit the bowling alley, where a large beer could be had for half the price of the bars, obviously attracting a local custom. There does seem to be a "twin economy" working in the country, one price for tourists, one for locals. The biggest rip off are the Taxis who routinely fleece the unsuspecting tourist, do get a price first before hopping in and letting the guy write his own cheque! (should be around 600K from the Airport)
And a word of warning, do not leave cash or Passports in your room. I had my taxi fare dissappear from my suitcase as if by magic. Still we had a brilliant short break despite the glum looking hotel staff. Do not expect a "have a nice day" attitude. Just take in the sights, it really is a beautiful city.

Convenient and well-priced hotel

from LB1985
Just returned from three nights at the Hotel Duo in Prague, which was booked as a package through lastminute. Although some of the reviews on this site don't sound too convincing, we decided the Hotel Duo was worth a try.

The hotel is located in Prague 9, so not directly in the centre. However, it is quick (15 mins, or so) and easy to get into the city centre (Muzeum Metro station) - a bus from directly opposite the hotel takes you to Ladvi Metro station in about four minutes. The Metro is being extended, so there should be a station opposite the hotel soon. Tickets can be used for all public transport, cost 12 Korunas (24p) and are valid for 60/90 minutes, depending on the time of day. We also took a taxi from Wenceslas Square at 2am which cost 500 Korunas (£10) which we thought was reasonable, split four ways.

The hotel rooms are comfortable and relatively modern (we stayed in tower A), equipped with bathroom (with shower), TV (with various European channels), kettle, minibar, etc. They're not particularly large, but comfortable for two people. The hotel lobby/bar is very... interesting. Tacky would be the best description, with lime green walls, red sofas and a very strange mix of paintings (no common theme, bar very very odd)! It is, however, relatively comfortable to sit down there for a while.

Breakfast is served in one of the hotel restaurants and is in buffet form. There's a good range of food available, from bread, ham, cheese to cooked breakfast and fruit, yogurt, etc. We also ate there (Restaurant Gourmet) one evening, and the food was fairly good and not too expensive.

The hotel provides a pick-up service from the airport for 600 Korunas (£12) which we used. A driver was waiting for us in arrivals and it took about 30 minutes to get to the hotel. I'd recommend doing this, it's cheaper than a taxi and probably more comfortable than negotiating buses and the Metro having just got off the plane.

Overall, I'd say providing you get a good price in advance, the hotel is very good, provided you don't mind the relatively short journey on the bus and Metro - a comparative hotel in Prague 1 would cost a lot more. Yes, the hotel is surrounded by tower blocks with washing outside, and the views from the rooms aren't great (we had a courtyard and a lorry). But are you going to Prague to stay in your hotel, or to see the city?If you want a comfortable bed and room (with decent facilities) to sleep in, you can't go wrong with the Duo - don't let the bad reviews put you off!

LB, London

Beautiful Prague Not!!!!

from A TripAdvisor Member
If the Hotel Duo was an example of beautiful prague then I wanted to run away and go straight home. My first impression of Prague was grim, gritty and poverty-stricken. I was surrounded by graffiti, poor apartments with washing hanging out and grim faced czechs. I had an education I suspose but I came for beauty and fun.

The hotel is not convenient for getting to and from the main tourist spots and it meant that we stayed out during the day and felt stuck in the bar in the evenings. Never again. Next time I visit it will be near the centre.

Also my experience of the staff at the Duo was that they were grim-faced, unhelpful and sometimes downright rude.

KAREN
MANCHESTER, ENGLAND

Good hotel, not bad location

from velureroholt
We felt this hotel was right for us, given the price and location. It wasn't right in the center of Prague, but only took about 20 minutes to get to, given the quick subway and either the hotel van or bus across the street to the subway. If you bought a bus ticket, you didn't need to buy a subway ticket too as it was included. The other great value was the free buses out to the shopping mall and large grocery store. These buses did loops so you could hop on it going back to the hotel and get a free ride from the subway.

The hotel facilities were fine. The rooms were clean and decently furnished. I was bothered by the large groups of students who stayed on tours here. I would have to agree to try and contain them to a certain area as the hallways got really noisy at night.

Also it became a problem with breakfast in the morning because the dining area was too small for all the tour groups and other guests and so you may have to wait 20-30 minutes for eating. Sometimes the staff would seat others before you if you didn't watch carefully. Not a very good system. But the breakfast provided good selection and fresh veggies, made to order eggs and the rest of traditional western and eastern european food.

As for the attached gym which cost about 4 pounds or 6 euros, the pool looked nice, but the gym equipment was quite old and run down. I did notice another gym across the road but did not check it out.

We would stay here again because the price was right and we didn't mind the commute.

Great hotel, services, staff

from A TripAdvisor Member
Both my husband and myself had a wonderful stay at the Hotel Duo. We could find nothing to complain about The food and drink were off a very high standard along with the accommodation and services. The staff were most helpful and I would revisit the hotel again in a minute.

right hotel wrong location

from A TripAdvisor Member
generally better than i was expecting, many floors were getting a facelift (paint, carpets etc) but this did'nt interfere.rooms where big enough , comfortable beds and very clean.the views in all directions were pretty grim , typical eastern bloc with western 'tagging' to brighten it up. we also found the hotel corridors nice and quiet in the early hours.the various restaurants seemed clean but one glance down the menu will drive you towards mcdonalds unless you like cabbage,dumplings or pike/perch.as a contrast the breakfast was excellent and extensive, from friut/criossants/cereals right up to cooked to order omelettes.taxi from the airport should cost around 600kr and taxi from the duo to the city centre = 350kr. the castle will cost 400kr. as an alterative consider public transport, its very efficent and reliable, various tariffs are available, we chose a 7 day pass for 250kr (3 day 200kr) this includes all buses, trams, tubes even the venicular railway but do be very careful of pickpockets,as with any city these are a nuisance but few will be as bad as prague.worst areas are the 3 crossover metro stations, old town square, charles 4th bridge and tesco hypermarket. if you are misfortunate, don't go to the police without first filling in a few forms at your embassy as most czechs speak no/little english (british weekdays only, very helpful). this makes it easier for the local police to issue a report for your insurance company. most embassies british/irish/american etc are in the attractive 'malostranka' district at the base of the castle so you should'nt waste too much time. safes are available at the duo but at almost £4.00 a day its legal robbery! don't be put off going ,although large tracts of prague are awful, equally large areas are absolutly gorgeous with probably the best collection of churches in the world, the old town square looks unchanged from 500 years ago and with the trams running past on cobbled roads in the malostranka district i was half expecting nazi stormtroopers to rush around the corner, only the few mcdonald/subway banners gave the age away.ifrom the castle i could only see one tower crane in these sensitive areas.if when i go again i'd pay the extra and stay in prague 1 (the duo is prague 9) but all in all the duo just warrants its 4 stars.enjoy your stay!

realy nice hotel

from A TripAdvisor Member
Just back from this hotel after getting an excellant deal. Very impressed with the hotel when first walking in, but a bit dissapointed with the room. The hotel is definately 4 star but the room isn't, 2shabby beds stuck together when a double room was booked. It was very clean though so no complains there. The hotel restaurants were very good especially the buffet breakfast with lots of choice. Word of advice though, even though everyone speaks good English make sure you double check that they understand what you are asking for. I asked for a pizza with tomato and cheese and they thought i said WITHOUT as it came with just the pizza base and cheese!! then my boyfriend asked for a latte and they gave him a lager!! we didnt have the heart to say anything!

The taxi service at the hotel is really good, just dont ask the taxi driver's to recomend any nightlife - dodgy irish pubs if you do! Prague is also not as cheap as i thought before i went, pretty much UK prices and the shops are a big dissapointment. Trips to St Charles Bridge and the castle are well worth a visit though

Overall though i would recommend this hotel to everyone, the bowling alley and health complex are great and as long as you dont mind being a bit out of the centre of town then this is a great choice.

Top Local Tips for Prague

Restaurants Eat in Wencelas Square, it may pricier than on the outskirts but they know what they're doing and food is great!

Pickpockets/Currency rip offs Watch out for Pick pockets they are everywhere!!! They may ask your help validating tickets on trains or ask directions while they rob you. Also, watch out for ‘rip off’ exchange bureaux. One called Check Point (or Cheque Point, not sure) had signs everywhere saying GBP rate 41.4 CZK, but in actual fact this was the price they exchange to English, when exchanging to Czech the rate suddenly changes to 32.7 CZK. ALWAYS ask how much you will get BEFORE handing over any money. I found the best rates in the tube stations or the kiosks in the mall. (About 40CZK)

classical music etc You will get pestered to see some musical performance. We went to the Municpal Hall which was a wonderful building..ART Nouveau. The 1 hour show we chose to see was in a smaller room but it was excellent. There were 9 musicians, an opera singer , a cellist and two ballet dancers. Beware of concerts which may only have 4 musicians for which youpay the same amount.

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Other names for Hotel Duo

  • hotel duo prague
  • duo hotel prague
  • duo hotel
  • Address: 492 Teplicka - Prague - 19000 - Czech Republic
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