Hotel Duo, Prague, Czech Republic

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Hotel Duo Prague

Traveller Reviews

     Rating

6.3/10

Official Contact Details - Hotel Duo

  • Address: 492 Teplicka Liberecka - Prague 19000 - Czech Republic
  • Phone: 2 661 31 111
  • Email:
  • URL: http://www.hotelduo.cz/
  • Hotel Class:
  • Rooms: 562

"The hotel was clean enough, but i would rate it a 6 the rooms were clean and......"

"Staff, friendly enough, just, when engaged. Customer service staff not......"

Reviews of the Hotel Duo

9 reviews
Review this Hotel

Rating:

6/10
hotel duo review
Submitted by: tracey in Jul 2009
  • Age Group: 31 - 40
  • From: United Kingdom
  • Cheap Getaway Holiday Maker
The hotel was clean enough, but i would rate it a 6 the rooms were clean and had maids daily.All The staff are arrogant and no smiles, look at you like dirt, The swimming pool and everything in there you have to pay for its not free. The bowling alley is cheaper beer but opens at 4-10pm. The hotel is along way from anywhere but buy the metro ticket from the hotel 100 keronas and that gives you 24 hrs on anything, thats bril and very safe. Also we got the metro train and bus 119 to the airport for Ł3.00 each its so easy just go by the colours on the map.To Get to the old town buy a metro ticket from the hotel for 100 keronas and get the metro to the meuseum station which is 7 stops and then walk, put your walking shoes on. Its probably cheaper because you are further out but you would probably better off paying just a bit more to be nearer, There is hardly no english their. BUT It is a lovely place.
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Rating:

5/10
Good enough, just...
Submitted by: Robert in Sep 2008
  • Age Group: 51 - 60
  • From: United Kingdom
  • Family Traveller
Staff, friendly enough, just, when engaged. Customer service staff not overly helpful, answered queries abruptly, never offered alternatives and always seemed to pass a brochure rather than communicate verbally. I appreciate language can be an issue, but they work on customer services in an international hotel! Always had to ask for change when paying in cash, shops too. Tip - learn the currency by sight. Too smokey in bars and restaraunts, no ban here. The room is adequate, air con did not work, extractor fan in bathroom did not work, beds very hard,tea and coffee on arrival only, two tea bags, 1 milk, 1 sachet of coffee. Cgenerally fair to good, access to city good via metro. Gym good, pool good when quiet and bowling alley excellent. Would I stay again? Possibly, but on reflection, probably not.
3 out of 3 readers found this review helpful
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Rating:

2/10
Not a 4 star
Submitted by: JS in Jul 2008
  • Age Group: 41 - 50
  • From: Czech Republic
  • Special Interest/Event
Just returned from staying in the Hotel Duo with a group of friends, ages ranging from 17 to 63. The outside of the hotel is so brightly coloured it looks tatty and ridiculous, and is surrounded by council looking blocks of flats, lots of them. The hotel does offer all that is states in its description,the location was not too bad due to the new metro opposite the hotel, the room was comfortable, the air con didn’t work though, the bars and restaurants were adequate. People can smoke in the bar seating area, and it does get really smokey. It does also cater for very large groups of school children. When your sitting having a drink of an evening they are very noisy. The biggest let down were the staff, from the reception staff to the waiters, they were all very very rude. Too numerous to tell you about them all. In fact we had the same kind of reception in the shops and restaurants all over Prague, they don’t have any manners and they are blatantly rude. Also found Prague...... Read more
5 out of 5 readers found this review helpful
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Rating:

10/10
Returning
Submitted by: BELINDA MILLER in May 2008
  • Age Group: 31 - 40
  • From: United Kingdom
  • Mature Couple
My husband and I stayed at hotel duo in april 08 for 4 nites..really enjoyed are stay..very clean.food was great.. Hope 2 go back in dec and I will be booking hotel duo again...
7 out of 7 readers found this review helpful
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Rating:

10/10
Best yet
Submitted by: Shirley in Aug 2007
  • Age Group: 41 - 50
  • From: United Kingdom
  • Family Traveller
Spent four nights in the Hotel Duo. My only complaint was that we didn't have longer to stay. Staff very friendly and rooms and facilities were excellent. Made use of the swimming pool and bowling alley. Would recommend this hotel to any of my friends who were thinking of travelling to Prague. Courtesy bus was great, took no time at all to get into the centre of Prague after being dropped at the Metro
14 out of 14 readers found this review helpful
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Total of 9 reviews: Next 4 >>

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