Hotel Duo, Prague, Czech Republic

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Hotel Duo, Prague

Traveller Reviews

Rating

6.3/10
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Official Contact Details - Hotel Duo

  • Address: 492 Teplicka - Prague - 19000 - Czech Republic
  • Phone: 2 661 31 111
  • Email:
  • URL: http://www.hotelduo.cz/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 562
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"The hotel was clean enough, but i would rate it a 6 the rooms were clean and had maids daily.All..."

"Staff, friendly enough, just, when engaged. Customer service staff not overly helpful, answered..."

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Reviews - Hotel Duo

9 reviews (Showing 1 - 9)
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Rating:

6/10
hotel duo review
Submitted by: tracey in 08/03/09
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Cheap Getaway Holiday Maker
The hotel was clean enough, but i would rate it a 6 the rooms were clean and had maids daily.All The staff are arrogant and no smiles, look at you like dirt, The swimming pool and everything in there you have to pay for its not free. The bowling alley is cheaper beer but opens at 4-10pm. The hotel is along way from anywhere but buy the metro ticket from the hotel 100 keronas and that gives you 24 hrs on anything, thats bril and very safe. Also we got the metro train and bus 119 to the airport for £3.00 each its so easy just go by the colours on the map.To Get to the old town buy a metro ticket from the hotel for 100 keronas and get the metro to the meuseum station which is 7 stops and then walk, put your walking shoes on. Its probably cheaper because you are further out but you would probably better off paying just a bit more to be nearer, There is hardly no english their. BUT It is a lovely place.
 
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Rating:

5/10
Good enough, just...
Submitted by: Robert in 09/05/08
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Family Traveller
Staff, friendly enough, just, when engaged. Customer service staff not overly helpful, answered queries abruptly, never offered alternatives and always seemed to pass a brochure rather than communicate verbally. I appreciate language can be an issue, but they work on customer services in an international hotel! Always had to ask for change when paying in cash, shops too. Tip - learn the currency by sight. Too smokey in bars and restaraunts, no ban here. The room is adequate, air con did not work, extractor fan in bathroom did not work, beds very hard,tea and coffee on arrival only, two tea bags, 1 milk, 1 sachet of coffee. Cgenerally fair to good, access to city good via metro. Gym good, pool good when quiet and bowling alley excellent. Would I stay again? Possibly, but on reflection, probably not.
 
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Rating:

2/10
Not a 4 star
Submitted by: JS in 07/21/08
  • Age Group: 41 - 50
  • From: Czech Republic
  • Traveller type: Special Interest/Event
Just returned from staying in the Hotel Duo with a group of friends, ages ranging from 17 to 63. The outside of the hotel is so brightly coloured it looks tatty and ridiculous, and is surrounded by council looking blocks of flats, lots of them. The hotel does offer all that is states in its description,the location was not too bad due to the new metro opposite the hotel, the room was comfortable, the air con didn’t work though, the bars and restaurants were adequate. People can smoke in the bar seating area, and it does get really smokey. It does also cater for very large groups of school children. When your sitting having a drink of an evening they are very noisy. The biggest let down were the staff, from the reception staff to the waiters, they were all very very rude. Too numerous to tell you about them all. In fact we had the same kind of reception in the shops and restaurants all over Prague, they don’t have any manners and they are blatantly rude. Also found Prague quite expensive. Even though the tourist parts are really lovely to look at, we all left Prague very disappointed with the way we were treated, and all have said we wont ever go back.
 
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Rating:

10/10
Returning
Submitted by: BELINDA MILLER in 05/02/08
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Mature Couple
My husband and I stayed at hotel duo in april 08 for 4 nites..really enjoyed are stay..very clean.food was great.. Hope 2 go back in dec and I will be booking hotel duo again...
 
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Rating:

4/10
Arrogant staff
Submitted by: Francis Bonello in 08/24/07
  • Age Group: 51 - 60
  • From: Malta
  • Traveller type: Family Traveller
My only comment will be limited to staff only. There are many other things to criticize, but I rate the staff as "the best assets" The staff at the info desk on 26.07.07, especially Anetta, were arrogant and not helpful at all. Anetta laughs in their faces and passes comments to her colleague. When asked for her name, another male employee started showing us his name tag, as if why do not you report me as well. Their attitude is one of carelessness and do not care. I definetely will not recommend your hotel
 
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Rating:

10/10
Best yet
Submitted by: Shirley in 08/30/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
Spent four nights in the Hotel Duo. My only complaint was that we didn't have longer to stay. Staff very friendly and rooms and facilities were excellent. Made use of the swimming pool and bowling alley. Would recommend this hotel to any of my friends who were thinking of travelling to Prague. Courtesy bus was great, took no time at all to get into the centre of Prague after being dropped at the Metro
 
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Rating:

6/10
Whats all the fuss about!
Submitted by: issy in 08/28/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
My partner and I recently stayed and couldn't understand why there are raving reviews about this hotel. The room we stayed in was quite basic; although granted, we did have a cheap deal.The staff were not that friendly and you are lucky if you get a smile from the natives anywhere!Nice resteraunt though where you can get some good food. Clean. A bit of a trek to town.didnt get to see the gym.We would stay closer if we came again. If you want a hotel that is a bit more traditional then you wont be disappointed.
 
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Rating:

8/10
Spotless with numerous facilities
Submitted by: Sharon Mallon in 07/04/05
  • Age Group: 31 - 40
  • From: Ireland
  • Traveller type: Mature Couple
My husband and I enjoyed a four day break in Prague staying at the Hotel Duo. We found it very clean although our rooms were a bit small and basic. The hotel itself had numerous facilities which included a swimming pool and bowling alley which we used a few times during our stay, the staff were very pleasant and helpful and we had no complaint at all while we were there. We eat in two of the restaurants and our meals were excellent on all occasions. It was a lively hotel with a continuous flow a guests from all around the world. I would highly recommend it to anyone visiting Prague. My only complaint and its not really a complaint as such was that it was a bit far from the centre of the town although we were aware of this before we arrived. The curtesy bus took us to the Metro Station every day and a short trip on the metro took us right into Wincelas Square for about 50pence sterling or even less.
 
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Rating:

6/10
The holiday was for my honeymoon
Submitted by: Andrew Kenworthy in 07/04/05
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Family Traveller
The holiday was for my honeymoon and it started off badly as I had booked a double room and was put in a single room which was a very basic room and even had no facilities to make a hot drink. The hotel Duo was very nice but was quite expensive compared to the area just outside the hotel and forced me to eat out more. If the prices were for food and drink were lower I would have stayed in the hotel more.
 
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