Carlo Iv Hotel, Prague
Reviews - Carlo Iv Hotel
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Business Traveller
Read 408 additional reviews of Carlo Iv Hotel at TripAdvisor.
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Historical Traveller Reviews of Carlo Iv Hotel
Celebration Package surprisefrom J1J
The hotel was a 5 minute walk to the centre but in a quiet spot. The hotel staff were helpful and the facilities in the hotel spa were very good.
The highlight of the stay was when the hotel learned that it was my birthday and sent up a birthday cake complete with sparklers. My partner was embarrassed that he hadn't thought of it first.
excellant choicefrom Nickitye
Real stylefrom weemacs
s accountfrom A TripAdvisor Member
Not impressed!from A TripAdvisor Member
Foolish move! From now on I shall always trust trip advisor. Yes there are always a number of reviews from whingeing types or people who really can't afford to stay in the hotel and therefore complain about the cost of everything, but on the whole, where there are a number of critical reviews on a hotel, they should be believed.
The look of the hotel is very stylish in the Italian way- like the Exedra, with contemporary decor and a lovely reception. But the hotel lacks any life or soul. Admittedly we arrived on Monday, but found we were the only diners in the restaurant! We had booked a celebration package with dinner included one nightfor 286 euros per night. What they don't tell you is that you cannot choose from the extensive menu, ut are given a sad little cardboard menu with a choice of salmon or chicken! Mind you the chicken was very nice, and the bread is fab.If you want to eat off the main menu you have a 20 euro allownce, but since most starters are at least 15 euros that is not much of a deal. Cheapest wine is £50 for a very ordinary wine...sort of thing we have when we go for a curry!
Thwe other part of our deal was an upgrade to a deluxe room. To cut long story short, the receptionist lied to us when we arrived, saying the superior room which we were given was deluxe. It was tiny, in the modern part of the hotel, with the bed placed diagonally-it wouldn't fit any other way. No view at all, and a bathroom so tiny, it was difficult for one person to stand in there. We were eventually moved to a deluxe. The decor was lovely, but bathroom still small and room not much bigger, just high ceiling. Not really a deluxe room in my book. Anyway we were annoyed about fact we had not been given the upgrade when the hotel was empty. We thought the deal was a good one, but would have been better off getting a better price from Expedia. Like an earlier reviewer says, it's a good hotel but only a a low nightly rate.
The so called spa is not really a spa. There are certainly no treatments other than a massage behing a screen at poolside. The pool is cold and so is the jacuzzi! Not much fun after a day of sightseeing! Towels at the pool are hand towels- wouldn't fit round a new born baby!
Overall I would not stay there again, and will take careful note of the trip advisor ratings in future. Sadly the Four Seasons was full. Now I know why!
wow factor without atmosherefrom adiebop
Overall the hotel has obviously had a lot of investment and designers input but lacks soul and atmoshere with cheesy europop being played in the corridors and reception. The staff were generally helpful and friendly but seemed to be looking to keep busy. Even though we were informed it was just about full we only saw a few couples and it was never too busy at breakfast. The breakfast was lovely and had all sorts to choose from: cereals, variety of bread you can toast, fresh fruit and juices, hot meats and on request can have eggs cooked as you like them. The spa/pool area was impressive but i was not too keen to go there when it was so quiet and empty.
Maybe it'll take time to iron out some teething problems as it would be a shame for a place with potential not to live up to it
great hotel for the right pricefrom piatty733
A bit far from things, disorganized, and I agree, coldfrom gregjarvis
The front desk staff did not have the training necessary for a hotel of this caliber... they lost an envelope I left for a friend, they didn't know how to reissue keys, etc.
The (younger) bellman was very helpful and acted more like a concierge (which I never saw) and was very helpful. When asked for a map, you are given a poor photocopy that is barely readable.
At turndown time, if you are in the room, the maid simply hands you some fresh towels without offering to come back once you have left.
My suggestion is to pass this one up and stay closer to central Old Town, about a 15-20 minute walk from this hotel.
Excellent Hotelfrom BAMaracas
The reception staff and bell boys were all very pleasant, without being stuffy. This was a nice surprise as some 5 star hotels can be uncomfortably pompous with their service. Most staff spoke English fairly well, and you would not have any problems communicating.
It's useful to point out that there are 2 distinct parts to the hotel - the original old building at the front with the rooms with high ceilings, and a newer accommodation block at the rear - this is the one where many of the rooms look out onto a wall. However, they have tried to mask this with Ivy painted on glass panels, which helps. To be honest, none of the rooms in the hotel have views of anything, so if a view is important, then stay elsewhere. However, if you appreciate a very high standard of contemporary decor, this is the place.
With the celebration package you get a room upgrade if available. We were allocated a Superior room in the new part, which was a corner room (342). This room was larger than the rest on the floor, and had a large bathroom with 2 glass bowl sinks, bath (with 2 shower attachments), a seperate shower cubicle (with 2 shower attachments), loo and Bidet. Lovely fluffy bathrobes too. Only thing to let it down is the bath towels are on the small side - they would do well to replace with nice large bath sheets.
The bed was huge and very comfortable, and the room had a large wardrobe and minibar.
The spa was lovely, I had a massage, and even though I was a bit off put that it was just a screened off area around the pool, it was extremely good and great value. Yes the pool was on the cool side, but by no means freezing. I would say it was "refreshing!"
Super large steam room and sauna, and plenty of towels available. The young attendant was much more friendly and helpful than the older guy.
Internet access is available in the rooms either though a DSL connection for your laptop or through the TV. There is also a PC for general use in reception.
Overall I would not hesitate to return, and especially on the Celebration Package - breakfast each day, dinner one evening of your choice and importantly a free, guaranteed late checkout until 4pm, which is ideal if you are on a weekend break as you can make the most of your final day.
For dinner out of the hotel, try Zvonice, which is in the top of the bell tower just down the road from the hotel. Traditional Czech food in a great setting - highly reccommended.
Cold Carlofrom kingdom100
The hotel looks good, but isn't very functional and lacks high standards of service. Out of curiosity I asked to see a deluxe room - these had very high ceilings and huge windows, but once again only a very small bathroom which seemed very strange indeed. If you can get this hotel at a price well below the rack rate then you won't go far wrong - it has a central location being a leisurely ten minute walk from Wencelas Square.
Top Local Tips for Prague
General Tip Ask your hotel staff about the best restaurants or places that may be of interest - they know it all!
Avoid touristy areas When dining, avoid the main tourist squares. Venture down a side street a block or two and the price for food and beer drops dramatically, and is probably better quality!
expect very ordinary food to be very overpriced look around for a nice restaurant when you're not in a hurry and establish the real cost before dining - there are hidden taxes and service charges in Prague
Other names for Carlo Iv Hotel
- carlo iv prague
- carlo iv hotel prague
- carlo iv
- Address: 13 Senovazne Namesti - Prague - 11000 - Czech Republic
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