Best Western Meteor Plaza Hotel, Prague, Czech Republic
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Best Western Meteor Plaza Hotel, Prague
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Official Contact Details - Best Western Meteor Plaza Hotel
- Address: 6 Hybernska - Prague - 110 00 - Czech Republic
- Phone: 224192559
- Email:
- URL: http://www.hotel-meteor.cz/
- Official Website:
- Hotel Class:
- Rooms: 82
"The BW Meteor Plaza was a wonderful choice in terms of value for money, service, cleanliness and..."
"Where to start? Well, on the face of it the hotel is fine and it probably is for 1 night at a..."
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Reviews - Best Western Meteor Plaza Hotel
2 reviews
(Showing 1 - 2)
Excellent Hotel - Excellent Location
Submitted by: Michael in 02/24/06
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Mature Couple
The BW Meteor Plaza was a wonderful choice in terms of value for money, service, cleanliness and location. My wife and I spent 4 nights in February 2006 and this hotel blends in so well with the culture of Prague. The rooms were excellent, cleaned daily in the morning so that a return to the room early afternoon for a well deserved rest after a morning of sightseeing was welcomed with a freshly made up room (unlike many hotels I've experienced where rooms can be left un-made through the afternoon). The staff were always friendly and helpful, meals and drinks were good good and prices were really good value (room mini-bar example - half bottle of champagne 150czk - £3. The hotel has a commfortable lobby bar, a superb basement wine restaraunt as well as a bright breakfast dining room. Location was perect for all major tourist attractions being located in Prague 1. We would certainly stay here again - 8 out of 10.
More like 2 stars than 4 stars
Submitted by: Richard Palmer in 03/10/05
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Business Traveller
Where to start? Well, on the face of it the hotel is fine and it probably is for 1 night at a time. My wife and I have just returned having spent 5 nights there. Firstly, cost. This hotel charges you extra for just about everything â most noticeably the fitness centre which at 300 crowns per person per hour isnât particularly good value â bear in mind that at 55 Euros per person per night for bed and breakfast the Hotel is already pushing into the price band of the luxury hotels in Prague where such facilities are included in the price. Rooms: the rooms are nothing to write home about â reminded me of my college Halls of Residence. The cupboards and wood fittings have that Stalinist look about them and are in poor repair, the carpet is a ghastly hard wearing grey effort that takes the skin off your feet. The television has a pay per view function which sets you back 300 crowns per day (it all adds up). The bathrooms are obviously relatively new. The beds are reasonably comfortable BUT there is only 1 pillow supplied with â if you want another you have to request it from reception. The most irritating thing about the rooms was the lack of tea and coffee making facilities â you have to request them which means a kettle is delivered to your room with a few tea bags- coffee sachets and the stern warning that all damage must be paid for. For a hotel that professes to be a four star the lack of these facilities is a bit odd to say the least. Whilst we are on the topic, the hotel seems very keen to remind you at all stages of your stay that all damage must be paid for. It has obviously had many stag (thatâs bachelor) parties and Hen parties staying in the past, and for that they have my sympathy â but if they are aiming towards the culture (rather than beer) tourist and the business traveller then they are going to have to re adjust their customer service parameters. Which brings me on to the staff, customer service with a smile seems to be optional. If it makes a Scot like me raise an eyebrow god knows what it would do to you if you were American. You get the impression that anything you request is ever slightly too much trouble to do. You ask for a bottle of water in the bar â sorry Iâm sold out but if you go upstairs the upstairs bar will have one â well do you think you could get one sent down or you could restock the bar? â the bar is not due to be restocked until 3.00pm â I will ask my colleague to bring down water but this will create invoicing problems, blah blah blah, all you asked for was one bottle of lousy water!!! This may sound like being too picky but it is but one of a dozen examples you got every day. This hotel is trying to be something that it is not, expect to pay for everything (probably why no Czech's stay there) take my advice pay a bit more and stay in a Hotel that understands how a hotel should be run 9 years ago when the country was still recovering from communism this sort of carry on could be forgiven but this is an EU member state now and there is no excuse for it.
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