Ave Hotel Waldstein

, Prague, Czech Republic
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Ave Hotel Waldstein

, Prague
4 star
Valdštejnské nám. 6 - Prague - 118 00 1 - Czech Republic Hotel Website | | 420 257 533 938
240 Traveller

Reviews - Ave Hotel Waldstein

Bitterly disappointed with Hotel Waldstein
Submitted by: Callum Skeat in 28/12/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
We arrived and were told we had no room due to 'technical' problems. We were moved to another hotel, lacking any charm at all and a pretty far distant walk from the centre. We had the distinct feeling that overbooking was not uncommon (we were not the only couple so treated) and that this was a ploy to deal with overflow; namely to bitterly disappoint the holiday maker on Christmas Eve. In short a huge disappointment; the following day, once we had our bearings we booked into another hotel. In short do not take the gamble!
Submitted by: Susan in 28/03/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
Just had a city break in Prague and the hotel location was really good. Ideal for getting to old town the castle area too. Our room was called a deluxe suite and had lots of space and charm and much nicer than staying in a modern hotel. Breakfast room was lovley too. Helpful staff too.
Submitted by: Andrew in 31/08/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
The room nr was 101 and so it should be. The room was just off the main Hotel in what appeared to be a private block of apartments - all this despite booking months in advance and being led to believe we would have one of the rooms described on the misleading (in our case anyway)website. The room was smelly, dark, and dingy with no hot water available for the wash basin and over-looking a rather squalid yard. Available breakfast was ok but the staff were not exactly helpful. So remember if you book make sure you do not get fobbed off with room 101!

Historical Traveller Reviews of Ave Hotel Waldstein

Location great, room less so

from LondonOnTheRoad
We stayed at the Waldstein Residence, which is the associated annexe to the main hotel. Whilst the room itself was clean, and the location (near to the Castle, and a nice walk to Charles Bridge) excellent, I wouldn't rush back to the Waldstein any time soon. We paid about £100 per night which seemed on the high side for our tiny room which opened out into the main square (ie, the car park).

When we arrived, the problems mentioned in some of the other reviews on this site became apparent, with the two ladies in front of me at the check in both having "issues" with their assigned rooms (no bathroom available, only one key being allocated for a group of 4). We were shown around the corner from the hotel into the square and ushered straight into what looked like an entrance hall; this was half of our "apartment". It contained two doors to a basic-but-clean loo and shower room, and also had a large cupboard. Opening the cupboard revealed a fridge (filled with mini bar items), a hotplate, a kettle and some kitchen utensils. There was then a doorway to our wood pannelled bedroom, which was 90% filled with a double bed squeezed into a corner. No bedside tables or sidelights were available (due to lack of room) and the only light source was a naked 60w bulb dangling forlornly from the high ceiling. There was a built in wardrobe, accessible only by squeezing behind the bed, a wall-mounted TV on a high bracket, a small table and a ricketty wooden chair.

On the plus side, the bed was very comfortable and was nicely made up with crisp linens and individual quilts.

We returned to the main hotel building each morning for breakfast, which was standard mittel-European buffet fare, served in the vaulted cellar. Good coffee.

A nice touch was free high speed net access in the lobby, which we used one day upon returning to our room at 5pm, only to discover that it had not yet been made up. There was also a pretty courtyard in the centre of the hotel, with tables and plants - a nice little suntrap.

The staff were very pleasant and spoke good English, but there was a general air of disarray and confusion about the place, and I was pretty surprised that Trailfinders featured it, to be honest.

Well worth a visit

from A TripAdvisor Member
Just come back from a 4 night stay at the Waldstein, and after seeing a few negative reviews on here was getting a bit anxious! As we paid only £55 per night, I had visions of us sleeping in an outside toilet!

I needn't have worried though - our room was on the small side, but considering the price, (and there's so much to do we weren't in the room that much) I have absolutely no complaints about that. Staff were extremely friendly/helpful, breakfast was delicious (especially the scrambled eggs!) and the location is absolutely fantastic.

The ONLY downside is that as a lot of the structure is wooden, you can hear every noise your fellow guests make......something to remember for the more 'amorous' of you!

Fantastic location

from A TripAdvisor Member
We visited the Waldstein in January this year for our wedding anniversary. After we had checked in with reception, we were taken back out of the courtyard and down a road back towards Mala Strana Square. We ended up in an apartment just around the corner from the main hotel and we were absolutely delighted with it! The two bedroomed apartment was huge with a modern bathroom, a kitchenette which looked new including dishwasher and oven. There were two sets of french doors which opened up onto a large balcony which stretched around two sides of the apartment -ideal as the weather was unusually warm for January - approx 12 degs. We love jazz, and there was a lovely jazz venue next door to us! We thoroughly enjoyed our stay and would definitely return on the proviso that we could have this room again!

No room at the inn

from BenWestSussex
My fiance and I booked a room for a few nights over Valentines this year at Hotel Waldstein. We booked well in advance (November 2004!) but upon arriving at the hotel on February 13th 2005 we were told that we had been relocated to another hotel due to "a technical problem". It doesn't take an electrician however to work out that the "technical problem" was that the hotel had double-booked our room.

There were at least three other couples that arrived on the same evening as us that also shared the same fate. When we originally chose to stay at Hotel Waldstein, we trawled the internet for a good hour or so looking at various hotels, and we chose Waldstein because of its excellent location and unique character. It was a disappointment, then, to be moved on to a rather generic hotel elsewhere in Prague (Hotel William - I've written a separate review). And it had a lower star rating!!

Should you wish to book yourself a room at Hotel Waldstein, do bear in mind that there's a chance you'll end up somewhere else...!

book directly and not through an agent

from rollerscater
Our experience was very similar to the one described in another review.We too, booked online only to be told that there was no room when we arived!!!

We were reccomended the Hotel Walstein - and as far as we did see it was lovely. We arrived cold and hungry at 12 o clock at night to be told that due to 'technical problems' we would be put to another hotel. When we asked what the problems were, we were told that the heater in our room had broken down. I personally was not convinced by this , in fact I am pretty sure we were double booked and they ran out of rooms as this is a very popular hotel.

I would strongly suggest booking directly with the hotel, and avoiding online bookings if you don't want to find yourselves without a room upon arrival in Prague.

A shame really as this seemed like an absolutely lovely hotel.

Wonderful, apart from the folk upstairs

from Franklin19
We stayed at the Waldstein for four nights between Christmas and New Year of 2004. On arrival the first room we were offered had a bathroom outside the room and along the corridor (although it was private with its own key), which I wasn't too happy about for a 4 star hotel - but when we asked for a room with an ensuite (which is what I'd booked) we were cheerfully given another room straight away. Both rooms were beautiful. I just like my bathroom inside the room.

Positive - fantastic location, close to lots of the great things to see but far enough away to be in a nice quiet area, and we sort of felt at home there. Very romantic. Amazing construction - the central courtyard is magical on a starry winter evening - that is one of my lasting memories of the trip. Beats an anonymous chain/big rectangular predictable hotel anytime. Staff young, lots of them, and very friendly and helpful. Great rooms, lovely furniture, spotlessly clean throughout and the ceilings are incredible. I liked the vaulted breakfast room, it was really unusual. The street round the corner has some great pubs/restaurants and a fantastic jazz club.

Negative - well, the previous comments about breakfast....it was pretty poor, but not inedible or awful - just a bit basic. Our main problem was that we could hear every single word, footstep, loving encounter (!), argument, nose blowing (and worse) etc etc from the room above - it is an old building with what look like original beams, so maybe that's just how it has to be, but a little soundproofing would help.

I'll be back..........it is truly a beautiful location and a lovely experience.

Fantastic, Friendly, Romantic Hotel

from A TripAdvisor Member
Booked the Waldstein in December when the reviews on here were all positive. Started to worry when, close to our departure date (Feb 15), some less positive reviews began to appear.

However, we needn't have worried. As far as we are concerned this lovely, cosy little hotel is absolutely faultless.

Staff bend over backwards to help, rooms attractive and extremely clean and breakfast is good. Those who have criticised the breakfast should remember that it's a foreign country - the whole world doesn't eat sausage, bacon and eggs like the English! Same people probably spent their whole holiday eating dinner at MacDonalds!

Best of all, however, was the location. Literally five minutes walk from Charles Bridge, 15 from the Old Town Square and Castle and 25 minutes from Wenceslas Square. Quiet, clean area of town with plenty of nice restaurants to choose from.

We're definitely going to return to Prague and we'll make sure we stay at the wonderful Waldstein again.

three star in November

from shunky
We were at the Waldstein in Novemeber. We really enoyed the hotel and the breakfast and got good service from porter and domestic staff. Our room was gigantic and ther wasn't much noise. However we did wonder how other people would fair in rooms close to the stairwells which are noisey. Perhaps we were lucky. We were told the hotel was a three star and paid £156 for both of us for three nights. We are going back to Prague in September 2005 and have been trying to get the Waldstein again. However they have been listed now as four star and they are looking £450 for three nights! I realsise November is low season and September isn't but I don't think the increase cost would justify staying here again. Having read the recent reports it seams that their standards haave dropped yet they are charging more! I think I will look somewhere else in Mala Strana for September!

Enjoyable stay at the Hotel Waldstein

from hamvoyager
We stayed in the deluxe appartment at the Hotel Waldstein (we were there the last week in January). We paid around UK£230 for 4 nights bed and breakfast and felt this was good value for money. The appartment had a kitchenette and 2 bedrooms (1 attached to the kitchenette/dining room) and good sized bathroom. The seperate bedroom that we used had a ceiling which was a little low, but it is an old building so this was just part of the character and no inconvenience. Bath was good and hot, although there was a problem with the toilet refilling. The staff were great and nothing was too much trouble. There was some noise from deliveries, but not much from other guests. Breakfast was good with a wide range of hot and cold food. We had an evening return flight and the hotel stored our bags for us and called a taxi for us when we returned. They have a set price deal with a taxi firm so that you don't get ripped off. The hotel is not far from Charles Bridge or the castle and there are plenty of places to eat and drink within a short walk.

Waldstein Residence

from TBeckett100
This review relates to the Waldstein Residence ( a bolt on) and may not reflect on the Waldstein Hotel.

I have come back from a recent trip and felt I should write a balanced review.

When I checked in at the Waldstein, I was told that my booking was not noted, however upon them checking, their agents found my booking. As there was room at the hotel this was ok, but if the hotel was full, you would have been moved to Bily lev (see review).

The hotel was tricky to find, but in a nice spot, a few mins walk to Malostranska Namesti, the square near Charles Bridge.

The rooms itself in the Residence part look daunting from the outside, our room 101, looked like a cupboard, but a 2nd door revealed the room.

The room was tiny, not helped by the large bed. The double was two singles pushed together, so you end up with a hard bit in the middle. Good if your aged 85 and have no desire to cross the bed to the otherside.

Having said all this, the room was clean, the furniture was good, a second pillow would have been ideal. Rooms had a speparate kitchen area come shower/toilet. The windows were small. The room quite dark.

The room had a TV, only 1 english channel, which was CNN. The rest were french/czech and german.

Breakfast - well, this is where the let down begins, there was a supply of bread rolls, hams, cheese. The coffee was disgusting. It was grey and was very watered down. Again, the orange juice was more like squash, and that had been watered down. The scrambled eggs was half raw, floating in their own juices (on all mornings, not just one time), and the frankfurthers had been cut to small pieces. Overall, it was a huge disappointment, as I regard hotel brekkies the best part of setting yourself up for the day!

The reception was friendly, the mini bar reasonable priced, but having stayed a few months back at Mala Strana Residence (see reviews) that hotel was far better in terms of room size, and food quality.

The rooms in the Waldstein hotel may be bigger than the Residence part, but the breakfast facilities were shared.

Finally, if you like hot chocolate, go to Bohemia Bagel. You can hop on the 12, or number 20 tram from the nearest tramstop, and get off at Ujezd. Its opposite. It will be the best you have drank.

Top Local Tips for Prague

Meet & greet If you want to take the uncertainty out of getting to your hotel arrange a transfer through someone like viator - a name board greets you and you get an inclusive guided tour with luck from your driver.

Wish It Was Here! Public transportation is brilliant. 20K per person (about 50p UK) ticket takes you right from airport to centre of Prague using great bus service and metro,1 ticket can be used on both as it lasts for 45 minutes peak time and is transferable between services. Just have to get ticket validated in machine when you first get on and time starts from then. Both run very regularly too. Wish UK transport was as cheap and reliable!

You must visit Prague in the Winter!! Winter is the time to see Prague. Somehow the snow seems to make everything just that little more magical, and also the place is not quite so teeming with tourists. We found that all of the normal tourist activities continue to operate through winter also...we even took a trip on the river. I have incredibly vivid memories of the snow falling onto the beautifully lit Charles Bridge at night - amazing experience. I just don't think it would be the same in summer. Also if you go at Christmas time, you have the added bonus of the Christmas Markets. Trust me....save Prague up for a winter holiday, it's worth it.


Other names for Ave Hotel Waldstein

  • waldstein hotel
  • Address: Valdštejnské nám. 6 - Prague - 118 00 1 - Czech Republic
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