Acapulco Beach Resort Hotel, Kyrenia, Cyprus

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Acapulco Beach Resort Hotel, Kyrenia

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Rating

5.5/10
Acapulco Beach Resort

Official Contact Details - Acapulco Beach Resort Hotel

  • Address: Catalkoy - Kyrenia - Cyprus
  • Phone: +903928244449
  • Email:
  • URL: http://www.acapulco-cyprus.com
  • Official Website:
  • Rooms: 430
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"The lowest paid restaurant staff were all really nice however the reception staff and our holiday..."

"Had a fantastic time at the Acapulco with my friend, just what we wanted from a May break. It was..."

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Reviews - Acapulco Beach Resort Hotel

2 reviews (Showing 1 - 2)
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Rating:

1/10
Customer Service Non Existent
Submitted by: Brian in 06/21/08
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
The lowest paid restaurant staff were all really nice however the reception staff and our holiday rep had no concept whatsoever of customer service. The room cleaners went into our room and took the executive decision to leave no toilet roll despite the fact we left a note politely requesting 2 as it kept running out (cheap stuff that disintegrates in your hands with about 20 sheets per roll). As an alternative, they took it upon themselves to leave our door wide open which we found on our return 24 hours later. We came back to the resort after spending the night away to find it wide open (the hotel swipe card records confirmed it was the cleaners). It was like the twilight zone with these stone faced imbeciles at reception not having any comprehension that we might be slightly upset about this. We didn't even get an apology-nothing. Added to the fact that the bungalow we were in leaked water when it rained and the room was generally grubby, it wasn't great. The place is like a fortress with armed guards at the gate ensuring you don't dare bring any outside food or drink into your rooms (or take any toilet roll out). Nothing is cheap there, except the small minded management of the place. The food was quite nice though and the pool was well maintained.
 
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Rating:

10/10
Going Loco at the Acapulco
Submitted by: Julie in 05/30/08
  • Age Group: 26 - 30
  • From:
  • Traveller type: Young & Single
Had a fantastic time at the Acapulco with my friend, just what we wanted from a May break. It was great to swap the rain and gloom of the UK for the sunshine and warmth of North Cyprus, somewhere I had never been before. The Acapulco is a one-stop beach resort, and if you love sun, sand, watersports and generous portions of food, you need never leave the hotel at all! My room was comfy and with plenty of space, and the pool is simply enormous, but to be honest I spent most of my time on the beach. The Tepe restaurant had great views, and even though we were two single girls amongst a lot of romantic couples sighing at the sunset, the staff made us feel very special and welcome. There was so much food on offer, we both needed a session or two in the Turkish steam room (hammam) to try and lose some of the calories! I tried my hand at roulette at the casino, which was fun even if I didn't win anything.
 
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