Hotel Dubrovnik Palace

, Dubrovnik, Croatia
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Hotel Dubrovnik Palace

5 star

Rooms: 308

Masarykov put 20 - Dubrovnik - 20000 - Croatia Hotel Website | | 020/ 430 777
407 Traveller

Reviews - Hotel Dubrovnik Palace

9/10
5 star luxury
Submitted by: Lisa Jay in 11/10/05
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
You will not be disappointed by this hotel, it is 5 star luxury with (friendly) 5 star service but remember it is a conference centre and spa.
7/10
Good Hotel
Submitted by: Nigel Downs in 02/10/05
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Luxury Traveller
We stayed at the Hotel for 14 nights in June 2005. Great location all rooms have sea view and the hotel's other facilities are excellent. Reception staff very efficient and friendly. Food not brilliant and the atmosphere in the Dining Room needs to be improved especially in the evening. With the exception of Reception, the staff can be a bit surly, but generally efficient.
1/10
Not worthy of 5 stars! !
Submitted by: Carol in 27/08/05
  • Age Group: 51 - 60
  • From: Ireland
  • Traveller type: Mature Couple
We stayed for a week in May. Room fine, nothing special, food was dreadful! Almost at the end of our week; I complained and met with the banqueting manager, robert. He turned the whole concept of food around. Better quality, Better presentation etc, well done robert!. I would not be in a hurry back. Should be 3 star unless it has drastically improved?
10/10
Great stay!
Submitted by: Robi in 08/07/05
  • Age Group: 31 - 40
  • From: Germany
  • Traveller type: Luxury Traveller
I have spent 8 days at the Palace and had a great stay! Excellent Hotel with a wonderful staff.
6/10
Experienced traveller
Submitted by: CASAER in 01/06/05
  • Age Group: 51 - 60
  • From: Belgium
  • Traveller type: Mature Couple
A nice place with high potential. 5 stars are in reach, however the whole staff ( with the exception of the reception) needs a lot off training and follow-up by managment. Daily mistakes and poor attitude put this place on a better 3 and average 4 stars hotel.

Historical Traveller Reviews of Hotel Dubrovnik Palace

Dubrovnik Palace Hotel - great staff and location

from newmum
We have just returned from a 1 week stay at the Dubrovnik Palace and thoroughly enjoyed the stay. We travelled with our 6 month old daughter and didn't have any problems.

The staff where very friendly and helpful. There were no kettles in the room to make the bottles but room service provided as much as required within 5 minutes of calling, and at breakfast there was an urn that you could use to stock up.

We stayed in a superior room to ensure room for the cot and us. We needed it too as the cot was a luxury travel cot with plenty of room.
The room was great, it had a shower room and a separate large bathroom, a large sofa and a double balcony.
All rooms face the sea so nobody has a bad view, the sunsets are amazing!

The hotel facitlites are great. The spa is lovely, we had a massage which was good and not bad price. The gym is well equiped with modern equipment and the pool is a good size. The pool was quite cold though which gave our daughter quite a shock.

There are 3 restaurants at the hotel, we only used the Taverna in the evening as you could sit outside and eat some lovely food in a relaxed atmosphere. This restauarant always seemed popular. We had no problem taking our daughter in her pushchair to any restaurants in Dubrovnik, though she did behave and was asleep most of the time.
The hotel can provide babysitters if you wish at an extra cost.

You can walk into Lapad bay from the hotel in 10 minutes, down a small hill. This has a few bars and restaurants if you want to get away from the hotel.

The bus into Dubrovnik is literally outside the front door and goes every 20 minutes, there seemed to always be one there so you can get on and wait to leave. You are therefore guaranteed a seat which is good as it does get busy as it goes towards Dubrovnik. You can buy bus tickets from reception.
Coming back is a free for all at the bus stop, so we tended to get a taxi which cost approx £6.

Though we went with our daughter there were very few children around, I wouldn't say it is a family hotel (although all the staff seemed to love kids) as I'm not sure other guests would appreciate lots of kids running around and ruining their tranquility, it just gave the impression of being more adult oriented.

Loved it

from A TripAdvisor Member
Fantastic location for a hotel, set right into the side of a hill but just 5 mins walk to restaurants activities etc. Also a 5-10 min bus ride (depending on crowds) to the beautiful Old Town. Tickets cost approx. 80p and can be bought on the bus or at the hotel.
Hotel was spacious clean and with fantastic views. Rooms were adequate and supplied with clean towels every day (if you needed them).
Breakfast offered everthing you wanted. Staff very friendly and professional. Would definitely visit again.

A bit average really

from DaveHarrop
My wife and I have just returned from a week in Dubrovnik, staying at the Dubrovnik Palace Hotel after researching hotels on tripadvisor. We always consult tripadvisor before booking a holiday and have found it very accurate in the past. Whilst we enjoyed our stay in general, the hotel had just too many niggling faults to make it a truly enjoyable stay.
Good points. (1) the location. The DPH is located right on the Dalmatian coast. No sand but the water is crystal clear and the views are great; (2) the bus service into the old city leaves from the hotel and drops off at the Pile gate. It is very convenient and quite regular. We spent a lot of time sipping coffee and people watching in the old city; (3) my wife visited the hotel’s hair salon and was very impressed with the service and price. The spa treatments were also good.
Bad points. (1) The room. A bit average by UK standards. Not really 5*; (2) Breakfast was served in the Elafita restaurant, a 300 seater that is packed to overflowing in the morning - chaos! The staff seem unable to clear and re-lay tables so as a consequence, it is difficult to find a table and when you do, you end up being surrounded by dirty crockery. Breakfast is served buffet-style, which presents it own problems with so many people milling around. (3) The quality of food is generally poor and cold. My wife ordered a cup of hot chocolate - you could stand your spoon in it (quite literally); (4) Prices for food (esp fish) are quite high, more than you’d expect to pay in the UK but this is true throughout Dubrovnik; (5) Cleanliness generally OK but I found a number of cigarette ends on the balcony upon arrival, which stayed there for 4 days until I swept them away; (5) Facilities. The hotel advertises 3 pools but 1 is a child’s pool and 1 is reserved for the Presidential apartment, a little disingenuous. It also advertises 11 bars and restaurants but I counted only 5 that were open. I could go on but they are all niggles really….
General impression. 5* location, 3* hotel, 2* service. If I were to revisit, I’d consider the Hilton Imperial which closed in 1991 during the war and has just reopened after major refurbishment or the Excelsior Hotel. Both of these are closer to the Old City and the Excelsior probably has just as good views. Check them out on tripadvisor.

well worth a return visit

from A TripAdvisor Member
We stayed here at the end of a ten day break to Croatia, and what an end to a holiday!
Having stayed in private acommodation on Hvar & at the start of our holiday in Dubrovnik it was great to return to some luxury. My boyfriend booked one of the hotels offers - a 2 night romantic stay (with B&B / 1 evening meal).
The staff were very friendly and helpful, and not pretentious at all. A nice chilled bottle of sparkling wine greeted us in the room accompanied by some choccies & a breathtaking view of the sea. The bathroom was well stocked with Gharani Strok products (& I didn't want to leave behind the bathrobes & slippers...but I did!). The large plasma TV screen with SAT tv also went down a treat.
The pool area was great, plenty of sun beds and a nice pool bar. The Taverna Maslina served some nice light lunches close by the pool (great grilled chicken sandwiches & not a sign of the typical ham & cheese we had while travelling in Croatia).
A meal was included in our stay and although nice, the A La Carte restaurant (Lenga) wasn't very busy & lacked atmosphere (no back ground music/only 2 other couples dining).
The Wellness Centre was equipped with a pool/sauna/spa and fitness centre & I had the best de-stress massage (35eur for 50 minutes of total relaxation!)
The only fault I could find with the hotel was the lack of atmosphere in the hotel bars (there is 1 piano bar in the lobby but not much else happening). A nightclub is advertised but we had trouble locating it - when we did, we really shouldn't have bothered (a local band singing lots of cheesy his from the 80's).
Old Town Dubrovnik is located close by (about 15 mins by No. 4 bus). The restaurants & nightlife of Lapad are not far (10 minutes walking).

I didn't want to leave this hotel & I would definitely consider returning there in the future.

great art

from A TripAdvisor Member
Date 30th August, 2005
Reviewer TripAdvisor Member, leicester.

Just arrived home from 2 superb weeks at the Dubrovnik Palcae Hotel.
Top tips:
1. Towels provided at poolside/rocky beack - sun beds and parasols too.
2. If on half board as we were you can swop dinner for lunch so gives a bit more flexibility.
3. Bar prices expensive, slightly compensated by the great views the sunsets were incredible. We bought soome booze and sat on our delightful balcony, better value!
4. Get a timetable of the Nova Water Buses from Guest Relations in hotel and use it to go to Lokrum, worth it for lunch alone, go to the proper restaurant not the cafe - mussels to die for and amazing bird life.
5. Use it for a trip to Lopud too, great sandy beach about 25 mins walk from harbour worth it and if you are very uninhibited the far end is a nudist beach, discreet, but frankly when you see the bay - stripping off seems quite natural! The water bus gives you time on the way there to spend time on the island of Koalchep enough time for a wander and a coffeee, lovely. Wouldnt bother with Sipan, not much to see and no beach. The water bus drops you outside the hotel brilliant and 8 or 10 pounds each return fare.
6. Bus into city starts and terminates outside hotel so you are guranteed a seat on way in. They run to time and drop you at the Pile Gate. Its the Nos 4 and time tables available at reception.
7. Wear comfy flat shoes to do the City Wall there are lots of steps and slopes and the view is simply amazing, we did it twice walking around it in reverse the 2 nd time which was well worth it cos we saw things we'd missed before and approaching from a different direction changed the perspective.
8. 10 minute walk from hotel lovely area to walk too with bars, restaurants and shops worth a stroll its downhill going and if yo are lazy hop on the nos 4 bus for the trip up the hill.
9. Wander the hotel and enjoy the art such variety of colour, texture and subject, amazing.
10. ENJOY - the hotel is tremendous, the old city breathtaking and the coastline simply beautiful.

5 star - fantastic

from A TripAdvisor Member
We went to Dubrovnik Palace for our honneymoon it was fantasic they have so much to offer. Whilst i was there i had a fantasic indian massage and facial in the Wrens Spa on the 10th Floor. My husband leant how to Scuba dive there having a free lesson in the pool and then only paying £40.00 for 3hours Scuba diving in the sea. The buffet style breakfast and dinners were great and there is always something for you. Traveling into the city is worth the trip at 80p and the bus takes you from outside the hotel into the city - but be warned it is a bit frantic when you trying to get on the bus from Pile to the hotel (there is no such thing as queuing) all the bar there were great and we paid £1.80 for a small beer and £2.80 for a large beer, gin and tonic are charge separate and arrive in 2 glasses. We were definatley suffocated in luxury with slippers bathrobes, towels for the sunbeads, free chocolates and a well stocked mini bar.....very impressed and would definately go back

Excellent holiday hotel

from dsw187
The Dubrovnik Palace is an excellent holiday hotel. It is a couple of miles outside the old town of Dubrovnik, but it is easy to get into the old town - a bus runs from outside the hotel. It takes 15 minutes and costs only 80p. Many of the hotels in or near the old town have much less space than the Palace. The Palace has ample space outside around the pool and access to the sea. The view out over the sea and islands from the pool/bar area is great - I recommend eating in the restaurant near the pool in the evening.

The hotel opened in July 2004 and the decor is modern. Our room was a standard double. It had enough space for two, but I would recommend booking a superior room for a little extra space.

The service in the bar and restuarant were not always as attentive as I would hope, but the staff are extremely friendly and always happy to help. We had a minor problem and the hotel exceeded my expectations in sorting it out. I really felt they cared about us and would not be happy unless we were - a feeling you often don't get with up-market chain hotels. The food was good, but not outstanding.

I would not hesitate to stay here again if I went to Dubrovnik.

5 Star By Package Standards only

from mountainGoat
First the location is absolutely out of this world, and could spend weeks gazing at the view from the pool. We booked a superior room but got upgraded to a Junior Suite so no complaints there. Rooms are large, comfortable all with Sea View balconies and because it is only 1.5 years old it feels really clean and fresh, did note however that the normal double rooms only have twin beds. There was always plenty of loungers available and lots of choice of where to sit. The sea was nice to swim in and did some snorkelling which was fine for an hour or 2 but pretty boring by scuba standards. Sea is crsytal clear here.

In terms of service it is not really quite up to 5 Star, but my biggest criticism is the food which was way below par. The 2 a la carte restaurants are very expensive for what you get, the food bland and choice limited. The main eating hall is very canteen style typical of all package holiday places where full board is on offer. Fine if you want average eat as much as you like food experiences. None of this should put you off going here as you can go into town and eat at what I think is the best restaurant "Cafe Royale" for pretty much the same price as the hotel buffet.

A good choice .........

from TonyJStaffs
My wife and I stayed here for a week in July '05 and have to admit we we very impressed with this hotel. It will win no architectural prizes externally but inside is a different matter - modern, spacious, good balcony, great views across the bay and not a feeling of being full. I would agree with a previous comment that the service is a bit below par and the lunch poolside food was a dissapointment but other than that I would certainly recommend it. The # 4 bus journey is 15 minutes into the old town and terminates at the hotel and in my opinion outweights the advantages possibly perceived of being in or very close to the old town.

Incredible Experience - Best of Both Worlds!

from A TripAdvisor Member
We spent a week at the Dubrovnik Palace and can't praise it enough. The whole feel of the place is sophisticated and relaxing, with a sand/slate theme running through it. It's design is such that it came as a surprise there were over 300 rooms, as throughout the whole hotel you often saw no one but staff, giving a really private atmosphere. The only time you realised the numbers was at the wonderfully lavish buffet breakfast (6-10am but everyone seemed to arrive at 9:30 hence the busy time).
Our standard room was spacious, really clean, great bathroom and really efficient room service. Our balcony looked straight out onto the Elafiti Islands with an incredible view. The hotel is designed so that each balcony faces straight out and isn't overlooked by any of the others; however, I wouldn't have liked to be in any of the rooms over the pools/outside restaurant and bar area, as you might be seen from downstairs.
The health and wellness centre on the top floor had the same great view, and was absolutely empty almost all the time, despite the copious range of beauty and related treatments they offered. Their fitness room is a good size without becoming a corporate gym, and the equipment seemed brand new and top notch.
Staff were great throughout the hotel - unfailingly polite and helpful, and without any attitude I'd worried about in a 5* hotel! All spoke English to an extent, and most were shamingly fluent.
We felt we had the best of both worlds, as the hotel was isolated on the end of a peninsula with a sense of privacy and relaxation, but the easiest bus ride possible took you straight into the city of Dubrovnik with a bit more of a bustling feel for 80p at really regular intervals including late night. The combination of the two was rare and much appreciated.
The only small niggle (and we had to search for it) was that on the occasions we ate in the hotel there weren't vegetarian choices in some of the three restaurants; we always managed to find something in one of the others, but I did expect better from somewhere oriented to western tourists. However, if you are into fish and shellfish, you will be in heaven!

Top Local Tips for Dubrovnik

Use public transport Use the local bus to go to the city centre. Tickets are available from reception, parking is impossible in the city.

Going for a walk in the old town Try the back streets of the old town to find some great places to eat and drink. Don't be put off and be brave it will pay off.

Use the local buses You can go anywhere on the local bus system for 80p within one hour of validating your ticket. Your ticket is validated as soon as you pass it through the ticket machine on board. Buy your tickets at reception in the hotel or at the kiosk in town , as they cost just 80 kuna (80p). If you buy them from the driver they cost 10 kuna. With this hours travel rule you can get up to some of the villages on the Bosnian border or down the coast towards Montenegro. Cavtat is a good visit and is cheaper on the bus than the boat. It can be a rough trip by boat. If you going to walk around the town walls then buy your tickets from your holiday rep as they're cheaper.

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Other names for Hotel Dubrovnik Palace

  • hotel dubrovnik palace
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  • Address: Masarykov put 20 - Dubrovnik - 20000 - Croatia
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9.0/10

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"5 star luxury" - Lisa Jay

"Good Hotel" - Nigel Downs

"Not worthy of 5 stars! !" - Carol

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