Stanhope Hotel

, Brussels, Belgium
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Stanhope Hotel

, Brussels
5 star

Rooms: 95

9 Rue du Commerce - Brussels - 1000 - Belgium Hotel Website | | 02/506 91 11
403 Traveller

Reviews - Stanhope Hotel

Historical Traveller Reviews of Stanhope Hotel

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from A TripAdvisor Member
Let me start by saying that I might have been a hotel auditor in my previous life. My wife has all the patience with me. Until I am satisfied, she will not start unpacking.
The Stanhope is one of the best surprises I´ve had in Europe. It has about a 100 rooms, it is not in the best loction but it´s perfect in many ways.
We were given a deluxe room as an upgrade given our wedding anniversary. This room had a separate parlor, 2 tv´s, dual basins, 2 shower/bathtub. Towell heater, trouser press, etc.
The room was not big, but had every required appliance and nice furniture as you can see in other photographs.
I concur with other reviews. The front desk are as good as any experienced concierge. They arranged for a walking tour and it was a great visit.
Everything was flawless.
Thanks to the staff of the Stanhope, as they did their best to accomodate all of our needs.
The only spot that might need to be reconsidered is the breakfast alternatives, it´s quite limited
By the way, In my current trip I´ve paid 250 /350 Euros around Paris, Amsterdam and Stockholm. This is a steal at 120 euros (weekend). Do yourself a favor and stay here. You will pay 8 -10 euros for a cab drive back fom the grand plaza. Alternatively, the walking sights are great and it will take you no more than 10-15 minutes.

warm hotel, out of historic town centre

from A TripAdvisor Member
Our room, 602, was pleasantly furnished & reasonable in size. Lovely bathroom (Molton Brown products) and separate toilet / wash basin along a short hall. Plenty of storage space in the room. Air conditioner seemed a little ineffective in the unseasonal heat. LAN internet available, for a fee. The lovely buffet breakfast is served in the hotel's restaurant with a view of the hotel's pretty internal courtyard. Location wasn't exactly the centre of the tourist area of Brussels, took about 25 minutes to walk to Grand Place at a stroll.

Stately, quiet and comfortable

from Travellover53
My husband and I spent 4 nights while being tourists in Brussels. The hotel is beautifully elegant and very well maintained. There is no concierge but the front desk staff are extremely well-trained to give personalized service. We arrived exhausted and Jonathan took care of everything: retrieved our luggage, parked our rental car in the hotel garage and left instructions for the morning staff to arrange for the rental company to pick up the car while we slept! We didn't even know the car company would do this! What a pleasure.

The deluxe room was a bit small but well-equipped with luxury toiletries, towels, bathrobes, mini-bar etc. We did not use the pool but it looked lovely. We were there during the weekdays so most of the guests were elegantly dressed business people. Breakfast was a bit expensive, but no more so than other 5 star hotels in Europe. We eat lightly and found decent little places nearby. Otherwise, we tended to eat dinner in the historic district.

The hotel is located on a quiet street just one block from a main avenue and a subway station. Also near a beautiful park, we were within a twenty minute walk to the museum district and a little farther from the central historic district and Grand Square. You could jump on the metro -- all very easy to get around the city. We bought the Brussels pass which gave us unlimited use of the metro, city buses and access to most museums -- well worth the price which was about $30. Great seafood restaurants over near St. Catherine's Square. Avoid most of the touristy places off Grand Square but do have drinks in any of the cafes on the Square.

Outstanding service and great rooms!

from hstraveler
This is one of the best hotels I've ever stayed at and I travel for business (US and internationally) at least 15 times per year for the past 12+ years. I usually stay at mid-range (3-4 star) hotels (Hilton, Marriott, Embassy Suites, etc.) but have also stayed at Fairmonts, the New Otani (Japan) and other 4-5 star hotels. The staff was extremely helpful, friendly, and professional. The room was one of the best I've ever had: Hardwood floors, beautiful tiled bathroom (very big), comfortable beds and very nice furnishings. The location is just outside the ring road so its about a 10-15 min. walk to the market square, but its very quiet and only 1 block from a metro station. I paid about $150 per night for a deluxe room. Maybe this is some of the difference in the room quality, but the price still seems very good for what I got.

ve stayed in, in Europe, 7/15 and 7/16

from legalwing
Wow - I completely diagree with the other review from 7/15! I LOVED this hotel. I've traveled to Europe a dozen times now and this is by far my fave hotel ever. First of all, 5 star service and class. I felt bad wearing shorts in such an elegant lobby. Also, staff was very friendly, professional and helpful; I felt like I could have been a local, for how delightful they were. For example, when I was waiting for a friend in the lobby in the AM, the girl behind the desk asked if I'd like coffee, and a full serving set arrived for me out of nowhere. The gym was small but great - free of charge (unlike all the other places I've stayed) AND open 24 hrs! With a free sauna, free tanning bed (Europeans translate them into English as "solariums") and, while not a lot of equipment, the convenience made up for it. BEAUTIFUL, spacious room, incredibly economic on a summer weekend, etc etc etc LOVED it.

s not quite in the stars

from Opinion8ted
The Stanhope gets a lot of stars in its ratings, but a recent business trip revealed that its hem is just a little frayed. There is an older wing and a newer wing, both with nice looking rooms and amenities. But I was there during a Brussels rarity -- a series of days with temperatures in the mid-90s Fahrenheit and humid -- and the hotel couldn't cope. The air conditioning simply couldn't cool the place off. My driver told me that when the new wing was built, the cooling system from the old wing was simply patched in to the new rather than extended and updated for the expansion. The tiny elevator was an inferno. Sleeping was uncomfortable. In addition, lightbulbs were burned out, and the mini-bar snacks were ancient and crumbling. The electrical system fried my TREO charger, even with a converter -- but that might not have been the hotel's fault.

That said, the staff could not be nicer or more cheerful. The hotel courtyard is absolutely lovely, and the breakfast buffet, while expensive, expands upon some of the usual European offerings. The hotel is convenient to the US Embassy, and for being so well located for business, is very quiet. A pleasant walk (though not in the heat) brings one to the Place du Sablon for a wonderful bit of shopping and some chocolates, or to some of the museums.

I'd be willing to give it another go on a later trip, but sorry, folks, I just can't quite get to an "excellent" rating.

could be much better....

from A TripAdvisor Member
we had two rooms, nice size, but both had rather dirty carpets. rooms were in need of upkeep also otherwise (curtains, furniture). it was impossible to switch off the a/c, even hotel staff could not do it, instead they brought a heater. housekeeping not thorough, overlooked dirt, forgot towels, did not replace light bulbs unless asked... one bedsheet had a big hole. all staff very friendly and eager to help, but with mixed results. front desk staff was not very familiar with the city and gave also wrong advice. no concierge available. soso location. definetely not a 5 star experience.

Fabulous Hotel

from mairebeth
We are just back from a stay at this hotel. This has to be one of best hotels we have ever stayed in. Beautifully furnished large bedrooms. The staff are pleasant, friendly, helpful and speak perfect english. The breakfast was delicious and served in lovely dining room. We asked the receptionist to reccomend a restaurant within walking distance of the hotel and she recommended Porto Fino 60, rue du luxembourg. This is an italian restaurant and the food was great and not that expensive. I would love to stay here again if I return to Brussels.

Classy

from A TripAdvisor Member
The last leg of the surprise trip for my now, fiance! 1 night in Paris & Barcelona & 3 nights in Venice; we stayed here on 30/03/05 for 1 night. I booked it as a 'come-down' or relaxing stay before returning home to Ireland. I had an image of a city full of classical buildings & nothing too serious to explore and we did enjoy the shopping area & some of these buildings but were a little tired at this stage, so judge for yourself:
Wow, what a reception area & foyet. Pity that this was the only hotel in our trip who mixed up the booking - they intially suggested that it was unpaid for and gave us keys to a twin room whereas the room was paid for months in advance & a double room was clearly requested. This was quickly & politely corrected. The room was excellent - 2 TVs (1 in the bedroom & 1 in the living/lounge room); fabulous bed, decor, marble & tile work; good shower but tiny toilet room. The hotel is a 5 star & does protray this in many ways. It is 1 block away from Trone/Troon metro stop & is east of Gare du midi. it was a good enough location & oozed class but still can only give it 4 stars.

Luxury!

from AusoroGutersloh
We booked this hotel as part of a Eurostar short break. We used the reviews from tripadvisor to choose the hotel. This hotel was lovely, helpful staff, lovely room, nice location. The hotel appears to slow down at the weekend but this makes it very unintrusive for the traveller on a sightseeing break. Would definately recommend this hotel, nice little touches like the Molton Brown toiletries!

Top Local Tips for Brussels

ATMS We had a nightmare finding an ATM that accepted either VISA or Maestro. We've had better service in small tows in India, than in the capital of Europe - take cash, it's much easier!

Those who dont ask..... there are so many restaurants in brussels vying for your custom that not only can you negociate deals, you can ask for anything you want to eat and they will do their best to accomodate you.

Restaurants There are good restaurants w/in walking distance in several directions...the hotel staff may not know all of them. But be sure you check on hours for restaurants and museums and tourist attractions...they keep some strange hours over there.

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