Historical Traveller Reviews of Royal Crown Hotel
We recently stayed in Brussels for 4 days, and booked the Royal Crown Hotel (on Rue) online. The room was much bigger then I ever expected, with a nice sized bathroom. The location was convenient in that the tram stop was very close. One night we thought we might have dinner in the dining room. The menu was very limited, and expensive. If you enjoy walking, most sites were 20 minutes to a half hour away, as well as the train station. The price was good, but I don't know if we would stay there again. We went to Amsterdam after, and stayed at the Jolly Carlton, and in comparing both places, the staff at Crown weren't very engaging when approached,and I felt like we were intruding when we asked anything (which wasn't very often). In comparison, we would definately stay at the Jolly again, as the staff was great from the minute we walked in--we really felt welcome--which we never felt at the Royal Crown.
t pretend to be.
If you are looking for a top rated hotel, then why book an inexpensive hotel like the Royal Crown? I am constantly amazed at people who book inexpensive hotels and then are shocked that the place is not a five star luxury hotel.
Our stay at the royal Crown was pleasant enought. The room was large and clean. Water pressure and temperature in the shower was more than adequate. The pillows were actually the best hotel plilows I have ever seen.
The hotel is in a good location on bus line number 65 and virtually across the street from the Jardin Botanique metro station. It is about a fifteen minute walk to Gare Cetral and twenty minutes to La Grande Place. Located in a non touristy area, it is near many local restaurants.
If you are looking for a five star luxury hotel, don't come here. If, however, you are looking for an inexpensive yet clean room that is convenient to both transportation and Brussle's sights, the Royal Crown is a good choice.
Would never stay here again
We stopped at this hotel for two nights on a works 'treat' and found the condition of the hotel to be appalling. This hotel made Travelodge look like a 5 star palace. Considering this hotel has been given a 4 star rating the condition of the room was a disgrace, the carpets threadbare and stained, the bathroom was filthy and the bed linen was so worn that patches had been sown over holes. This hotel obviously does not require repeat business and is purely there to exploit business people when traveling to Brussels. I advise you to give this hotel as wide a berth as possible.
The Royal Crown is awful. The rooms have not been updated or thoroughly cleaned since about 1980 based on the decor. We had stained carpets, furniture and mold growing near the windows. The bathroom was similar -- broken tiles and rust stains. After a day of travel and rain, I had hoped to take a bath, however, after looking at the tub's state, I dared not risk contracting a skin condition by stepping inside. The front-desk staff was disoriented and took 10 minutes to check-in. They seemed to have trouble grasping that two men might stay in one room together. The "gym" is a converted hotel room with aged equipment. Please do yourself a favour and look for an alternate hotel -- you will not enjoy your time here.
cold old no service
I stayed two nights at the Royal Crown in Brussels. The rooms are big but not very nice. Renovation is really necessary. If you look on the Royal Crown's web page (which looks much nicer than the hotel!) they promise complementary WIFI. Internet is only available in two floors (and even there just in some rooms) So no free internet. No help was available of the staff of the Royal Crown.
Finally when I checked out I had breakfast an the mini bar on my bill - I did not have both. They also tried to charge me for a third night (I stayed just two!) for the garage......
Wont stay there again!
Not bad at all!
from A TripAdvisor Member
I stayed at this hotel for 2 nights. Our room on arrival was obviously a smokers room but on speaking to the very friendly reception staff, the room was changed immediately and with no fuss at all. Our new room was very nice and comfortable. We found the hotel very nice, and used the room service quite a few times for coffee, snacks etc (no kettle in room)and loved it!! Food not exactly cheap! but what you would expect for 4 star (I would put it closer to a 3+ star). Only drawback as far as I am concerned is that the hotel was not as close to the centre as I would have wished - about a 15-20 walk otherwise I would definately not hesitate to stay there again.
My husband and I stayed at the Royal Crown for three nights and four days in August 2005. We were a little concerned after reading some of the other reviews and comments by other holiday makers but I can honestly say that we were delighted with this hotel. Our room (which had the biggest bed we have ever seen) was on the 6th Floor and we looked directly over the botanical gardens (really pretty site) The room was clean and bright in pastel shades of pink and beige and was colour co-ordinated throughout. The lobby I admit is slightly dated but the furniture was not shabby as I had expected. We did not take breakfast in the hotel as there are many eating places outside worthy of a visit. On our last night we decided to eat in the hotel restaurant and we were not disappointed we enjoyed a beautiful well cooked and presented meal with a bottle of Chardonnay which did not break the bank. The staff were friendly and attentive and I would certainly recommend giving this restaurant a go. The Royal Crown is about a 15 minute brisk walk to the Grand Place but there are plenty of shops, restaurants, bars and cafes to keep you occupied on the way. The botanique metro stop, and the tram and bus stop are directly outside the hotel making public transport very accessible if you don't like walking. All in all we had a lovely four days and I would certainly stay at this hotel again. I think in it's prime this hotel would have definately been a four star but maybe now it should be graded as a three star.
dont believe the negatives its a good place to stay
i have read the previous reports on this hotel and can only say i dont agree with some.my wife and i stayed there last week (june 29-3july) and thought it was a good hotel in a great position in brussels right next door is the fantastic Jardin Gardens,see photo below.our corrider had had new carpets room had been decorated recently,soundproofing could be better ,noisy usa guests talking and playing tv at 3.30am,thank you so much!.metro 100 yards away but try the trams instead nos 92/93/94 will take you to all the main sights and you will see more of the most underated european city.it is beautiful, massive squares,great food nice people( many speak english) have a coffee in Huberts Galleries and feel like a local celebrity,have a beer and cheese nibbles in Mort Subites( just outside the Galleries) but make sure its a genuine Belgium beer,(one beer will convince you of the con job that goes on with the uk and usa beer companies) i will be staying here again next time i visit Brussels i give it four stars.in photo one the hotel Mercure is in the top right hand corner,photo 2 is in Huberts Galleries
Not bad--but not a 4-Star
from A TripAdvisor Member
This hotel was fine--athough it certainly does not merit a 4-star designation. I got a decent deal through priceline ($70 euros), so I can't complain too much. It certainly could use a renovation, but my room was pretty clean--although worn. Staff was freindly, although they wouldn't let me check in early--I had just taken an all-night flight and could have used a nap, but they couldn't let me in until 14:00. A better hotel might have let me in a couple of hours early.
Hated the Mercure
I reserved this room because we wanted one night in Brussels before moving from Bruges to Frankfort last week. I thought this would be a lovely hotel. Boy, was I wrong. This place was slow moving at the front desk, and worst of all, it was dirty. The smell hit me when we entered the room and I thought it was from smoke. No -- after looking at the window, the entire wall beneath it was black from mold. Everything in the room was worn and badly in need of refurbishment. We were very disappointed.
This hotel is run down, dirty and centrally located to no where. After seeing the room, I hardly considered paying 20 Euro a person for breakfast!!!
Do yourself a favor and do not stay here. I thought staying at a 4-star hotel would be a treat. It was a waste of good money. Our next evening we had booked in to a guesthouse miles a way and were treated to wonderful food, an exquisite room WITH breakfast and so clean you could eat off the floor for half the price.
Top Local Tips for Brussels
Looking for the best fries in town?
Head to Chez Antoine at Place Jourdan. Considered by locals to be the best frites around. They were pretty darn fantastic. I would highly recommend, however, asking for the sauce on the side (they'll give it to you in a plastic cup). Although I'm certain all of the 15 or so sauce choice are super yummy, my frites did suffer from over-gloppiness at the finish, though I suppose that's part of the fun. Yum.
2.50 euro for a kwak (cheapest in town) at toon museum
Mobility In Brussels
If you are physically impaired, elderly, unstable or simply just fond of your ankles - forget trying to move around Brussels by foot! The pavements and road crossings in all parts of the city are treacherous; full of pot-holes, missing paving slabs, bumps, lumps and trip-hazards that would be illegal in a British city. And, because this is a French speaking city, they are made worse by a good smothering of fresh dog-turd. The streets of Brussels are most definitely not suitable for wheelchair-users.