Historical Traveller Reviews of Radisson Blu Royal Hotel
You always get a certain high standard with a Raddison hotel and this was no exception. First rate room, excellent breakfast and excellent service from the sraff. My husband was unfortunately ill while staying and the staff could not have been more helpful in arranging a visit from the local doctor and making things easy for us.Many thanks to Roberto on reception and to the concierge for all their help and support.
Ample room for improvement
I found this hotel very disappointing in all respects. The service comes with an outdated, pre-freudian and very French attitude that a guest is a creature who is dangerous and must be tamed into submission through hauteur and condescension. Breakfast is terribly overpriced, and I was also underwhelmed by the celebrated Sea Grill restaurant, where the waiter lost his smile as soon as we ordered the least expensive menu. Finally, our room overlooked the closed central atrium, the latter being a terrible 1970s concept that should be retired--doesn't everyone like a breath of fresh air now and again? Ultimately, you can do much better than this place in Brussels, which is a surprise, because recent stays at Radisson's superb new hotel in Berlin and charming hotel in Sarasota, Florida had us expecting much more
Stayed here at the end of 2004 for work and was not terribly impressed. The front desk staff were friendly, and the room was big and comfortable, but I ended up, inexplicably, not having hot water in my room in the morning (before a big meeting). The response to my request for help was delayed, and after the person arrived and confirmed that yes, indeed, I had no hot water (the control is a bit confusing, so I can see where sometimes people might just not know how to work it), but offered no solution except that they would work on it and left. I then flagged down a cleaning lady who let me into another (dirty) vacated room so that I could at least shave and wash my face. When I told the person at check out of the problem, they apologized but offered nothing in terms of compensation (granted, I did not ask for anything, but hey-- no hot water?!) The hotel itself is well-appointed and is in a good location, but the design is a bit cheesy and I don't get the big atrium in the middle.
from A TripAdvisor Member
An outstanding hotel - perfect location in walking distance from Gare Centrale and 5 or so minutes from Grand Place. The rooms are unique, we had an 'Oriental' effect room which was spacious, clean and extremely 5* in quality. Probably the best hotel reception / atrium I've ever seen and I've been to quite a few 4-5* hotels in Europe. The hotel is nicely tucked away in a side street away from the bustle of the city but in 2 minutes you're in the heart of the city. Efficient, professional staff, not overtly friendly, but would you be at 3am when people are coming in after a good night out. The main thing for us is the room and the price and they were both fantastic. Businessmen who complain about hotels basically don't have a clue. No-body cares about you anyway!! Go elsewhere. Fully recommended would stay again no problem at all.
from A TripAdvisor Member
Stayed here after seeing it was semi-close to the tourist areas and it was 5 stars, not near the porn district like Le Plaza and a little cheaper than the Amigo. The room was not close to being 5 stars but they did let me check in really early (8am) with no attitude. The location was sort of close to the restaurants and tourist areas but not close enough to where you would feel that your parents or grandparents would be safe walking around at night. Our taxi driver said there were a couple carjackings close by and if you turn the wrong corner it is a bit sketchy. A couple taxi drivers tried to overcharge us also so make sure to negotiate a rate or argue until they give you a fair price. I would pay the additional $40 to stay at the Amigo--right in the heart of the restaurants and the better area. It would be worth it.
from A TripAdvisor Member
Being poor students we were glad to see we could stay in a five star hotel for such a cheap price (which included travelling on the Eurostar!). We stayed for three nights and it couldnt have been nicer, the staff where friendly, the rooms very well decorated and comfortable and the atrium was pretty amazing. The hotel is perfectly situated not more than two minutes walk between the Grand Place and the main Brussels shopping district, not to mention the many bars and restaurants. Would highly recomend the comic book museum (although there isnt much in english) and the atomium on the outskirts of the city. During our stay we ate at the atrium restaurant and it was delicious with great service.
Is this really a 5*?
My goodness, having lived in brussels before and returning for a quick short visit booking the radisson seemed like a good idea. Staying in the centre of town, slightly away from the busy parts of the town centre. Take a walk to the cheesecake cafe or grand place or the bourse.
We had been staying in Leuven beforehand and staying here was supposed to be the luxury part of the trip. How wrong were we!
The atrim yes lovely and delicously funky, but the reception staff acted like they couldn't care less, no smiles and as for ordering a newspaper what a disaster!
The rooms were like a throw back to the 80's. spacious as they were it seemed they were paying homage to the dynasty/dallas era. gold handles on laminated dark furniture, I won't even describe the placid marble effect bathroom - and that was a royal club room? maybe staying in the cheaper ones would of been better???
Parking very expensive with a €5 euro discount. Slightly distrubed that this hotel was awarded 5 stars- looking around brussels I know that there are far superior places at the same cheap internet booking rates and I suggest you try those first before hitting the overtly corporate "luxury-lacking" 5* radisson.
Good if the price is right!
A 10 minute walk from the Grand Place and ideal location for the famous restaurant quarter. Comfortable and good value if you can get a good weekend price. Certainly a top hotel if using for the September Beer Festival at the Grand place.
Average and Pricy
from A TripAdvisor Member
The Radison Hotel in Brussels was close to the big famous square. The hotel staff were friendly. They all knew English well. Concierge was very helpful with any information. We took a day trip to Brugge from Brussesl which the concierge advised us on. I am glad we did that because Brugge is better than Brussels. No Breakfast included, however you can pay for it which was expensive. The room was nice, minibar pricy. We went in beginning of April, wheather was a bit chilly but not bad. The hotel left a chocolate every day on the bed after room was cleaned - Nice touch. Overall the hotel is nice from the inside. Brussels nice city but do not need three days just for Brussels-you could finish being a tourist in a day or a day and half. Try belgium waffles, mussels and of course belgium chocolate. Just be careful and don't get stuck going to the tourist trap restuarants where the restuarant come out and try to make come to there restuarant...there a few small allies like that and every menu looks the same and food not so good and the service not good. Walk around and you will find much better places, further away from the Grand Square.
This is a tasteful, elegant hotel that avoids the blandness usually characteristric of chain hotels. Like other Radisson-SAS hotels (in Europe, if not N America), the overall quality is excellent, and the price often moderate (I paid ?75 including a decent breakfast, via Octopustravel). Rooms are well-appointed, clean, spacious by European standards, and the decor pleasantly non-chintzy. Mine overlooked the impressive atrium rather than the 'real world', but it was only after I left that this even registered. Given the combination of price, central location and quality, this is a hotel that's hard to beat.
Top Local Tips for Brussels
Dont Get A Taxi From or To Te Airport
Get the Train (not Metro) for Three Euros each way rather than 40 Euros in a Cab. Train goes to and from Central Station 5 mins walk from Hotel
Don't expect great food
Don't go for the 'fixed menu' option, this basically is generaly fairly poor food and if you aren't careful you'l get ripped off paying inflated prices for average wine.
Use public transport
It cost about 40-50EUR to get to the airport. Getting around by foot and train is much better, abd you get see more. You could rent a car but parking is hard to find. If you want to drive it should be ok as long as you are from NY or Boston.