Nh Stephanie Hotel, Brussels, Belgium

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Nh Stephanie Hotel, Brussels

Traveller Reviews

Rating

3.0/10

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Official Contact Details - Nh Stephanie Hotel

Address: Rue Jean Stas 32 - Brussels - 1060 - Belgium
Phone: 02/537 42 50
Email:
URL: http://www.nh-hotels.com
Official Website:
Hotel Class:

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"...but Management at the desk a disaster. I was very much satisfied about the comfort of the..."

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Reviews - Nh Stephanie Hotel

1 review (Showing 1 - 1)

Rating:

3/10

Rooms quiet and professionally perfect...

Submitted by: Klaus in 05/29/05

Age Group: 51 - 60
From: Germany
Traveller type: Business Traveller

...but Management at the desk a disaster. I was very much satisfied about the comfort of the hotel with an acceptable price/comfort ratio (~ 150). But I was very much disappointed about the customer service at the desk. The lady explicitely offered in perfect German language a complimentary voucher for breakfast. I liked this gesture and I attended breakfast, but I was surprized that I was charged 17 for breakfast next morning - she explained that this was a misunderstanding. Unprofessional behavior. Sorry - I can not recommend to stay in NH Hotels when these kind of tricks belong to their business behavior.

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