Nh Stephanie, Brussels, Belgium

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Nh Stephanie Hotel Brussels

Traveller Reviews

     Rating

3/10

Official Contact Details - Nh Stephanie

  • Address: Rue Jean Stas 32 - Brussels 1060 - Belgium
  • Phone: 02/537 42 50
  • Email:
  • URL: http://www.nh-hotels.com/
  • Hotel Class:

"...but Management at the desk a disaster. I was very much satisfied about the......"

Rating:

3/10
Rooms quiet and professionally perfect...
Submitted by: Klaus Rebensburg in May 2005
  • Age Group: 51 - 60
  • From: Germany
  • Business Traveller
...but Management at the desk a disaster. I was very much satisfied about the comfort of the hotel with an acceptable price/comfort ratio (~€ 150). But I was very much disappointed about the customer service at the desk. The lady explicitely offered in perfect German language a complimentary voucher for breakfast. I liked this gesture and I attended breakfast, but I was surprized that I was charged 17 € for breakfast next morning - she explained that this was a misunderstanding. Unprofessional behavior. Sorry - I can not recommend to stay in NH Hotels when these kind of tricks belong to their business behavior.
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