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This being our 2nd break to Brussels in 6 months, we could not unfortunately get booked into Le Meridien Hotel this time. I do not think the Metropole Hotel website is a good representation of itself. It looks ok on website but in fact is dark and dingy. The entrance at night looks bright and cheerful with the bright lights but inside is a different matter, and reminded us of an old railway station often seen in old films. The recepton is the same, dark and dingy and uninviting, and also the lounge area. The dining room is brighter, the rooms poor average. My husband and I are well travelled and like all types of accom. but this hotel is well overpriced. Breakfast is one set price (28 Euros) for a combination of continental and full, ridicuous. So we chose to go to Le Meridien, and have brilliant continental choice breakfasts of boiled eggs, scrambled eggs, meats, cheeses, salmon, rolls, different breads, toast, yoghourts, fresh fruit to peel, or from bowls, plus all the tea, coffee, also fresh juices all for 15 Euros AND in a far better quality hotel. The toilets in the basement are of a poor standard with an electrical socket hanging off the wall in the gents, and their was something wrong in the ladies, but I cannot remember what it was. I do know that the Metropole has history and I am all for it, but the the standard is just not their and definitely not 5 star and the comparison to the likes of Le Meridien (slightly dearer) for example, well they are in two different leagues. The Metropole is poor value for the price, and think it is about time these hotels were regulated more with their misleading websites. Our friends booked a disabled room and had to pay an extra £40.00 for their two nights, to go into a 'privilege room' which ok, you might think you are getting a better room! NO the room was no different really to ours, and worse still we had a better outlook as they looked onto dingy four walls and we looked out onto the wide road, which I might add was NOT noisy even so. Total waste of money and a take on. I had better stop as I could go on for longer, just don't bother booking and we will definitely look at more review sights in future.
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I have written a review of the Metropole, Brussels but omitted to say how much we paid for this hotel so I will amend now.
My husband and I paid £223.00 for 2 nights only, no food, no travel in that price AND our disabled friends paid £263.00 and was told they would have a privilege room, but as mentioned in my previous review, their was nothing really different between the rooms and our bathrooms were practically identical, so I think that was a take-on. I have had anoher look at the website photos, and I can only say they must have added some bright lights just for the photos in the lobby/reception area for it to look that bright and stunning. It certainly did not give that look when we were their, hence my comments about being dull and dingy.
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We arrived on 4th April reception staff where not very helpful, room was not as described on web site, very small.
Door handle to bathroom came off in my hand, no draw space to put any folded clothes.
On 3rd day, the shower started to leak from bottom of hose, also top started to come away from wall at the top. Was really glad it was last day of staying at this hotel will not be rushing back.
On a brighter note, Brussels is a really lovely city.
One word of warning, if you go into where all the FISH restaurants are be careful when you are shown the menu. ALWAYS ask the price of what you are being served.
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On both my weekend visits to Brussels we have stayed in the Hotel Metropole and had a most enjoyable stay. I would highly recommend the hotel to anyone who is looking to stay in a really nice hotel with great staff and very nice bedrooms, lobby and bar. Excellent breakfast each morning. It is in a great location within walking distance for shopping and sightseeing.
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A pleasant, refined and elegant hotel. Rooms are traditional rather than modern. Great street-side cafe for drinks and people watching.
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The location, the food and the service were all very good. Brussels is a great city to visit and the Metropole is the best location to live.
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Having visited Brussels many times, I had often seen this hotel on websites, but always felt I could not justify the cost. One August, finding a particularly good deal, I booked. The entrance and public spaces are grand, but the room (on the Fifth Floor) was small. But breakfast in an Art Nouveau reception room was a great way to start the day! A good experience, but maybe a room on a lower floor would be better.
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