Metropole Hotel

, Brussels, Belgium
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Metropole Hotel

, Brussels
4 star

Rooms: 410

31 Pl De Brouckere - Brussels - 1000 - Belgium Hotel Website | | 2 217 23 00
665 Traveller

Reviews - Metropole Hotel

3/10
Poor quality hotel not worth the money
Submitted by: Linda in 11/07/08
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Weekend Breaker
I have written a review of the Metropole, Brussels but omitted to say how much we paid for this hotel so I will amend now.
My husband and I paid £223.00 for 2 nights only, no food, no travel in that price AND our disabled friends paid £263.00 and was told they would have a privilege room, but as mentioned in my previous review, their was nothing really different between the rooms and our bathrooms were practically identical, so I think that was a take-on. I have had anoher look at the website photos, and I can only say they must have added some bright lights just for the photos in the lobby/reception area for it to look that bright and stunning. It certainly did not give that look when we were their, hence my comments about being dull and dingy.
3/10
Poor Value For Money
Submitted by: Linda in 07/07/08
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Weekend Breaker
This being our 2nd break to Brussels in 6 months, we could not unfortunately get booked into Le Meridien Hotel this time. I do not think the Metropole Hotel website is a good representation of itself. It looks ok on website but in fact is dark and dingy. The entrance at night looks bright and cheerful with the bright lights but inside is a different matter, and reminded us of an old railway station often seen in old films. The recepton is the same, dark and dingy and uninviting, and also the lounge area. The dining room is brighter, the rooms poor average. My husband and I are well travelled and like all types of accom. but this hotel is well overpriced. Breakfast is one set price (28 Euros) for a combination of continental and full, ridicuous. So we chose to go to Le Meridien, and have brilliant continental choice breakfasts of boiled eggs, scrambled eggs, meats, cheeses, salmon, rolls, different breads, toast, yoghourts, fresh fruit to peel, or from bowls, plus all the tea, coffee, also fresh juices all for 15 Euros AND in a far better quality hotel. The toilets in the basement are of a poor standard with an electrical socket hanging off the wall in the gents, and their was something wrong in the ladies, but I cannot remember what it was. I do know that the Metropole has history and I am all for it, but the the standard is just not their and definitely not 5 star and the comparison to the likes of Le Meridien (slightly dearer) for example, well they are in two different leagues. The Metropole is poor value for the price, and think it is about time these hotels were regulated more with their misleading websites. Our friends booked a disabled room and had to pay an extra £40.00 for their two nights, to go into a 'privilege room' which ok, you might think you are getting a better room! NO the room was no different really to ours, and worse still we had a better outlook as they looked onto dingy four walls and we looked out onto the wide road, which I might add was NOT noisy even so. Total waste of money and a take on. I had better stop as I could go on for longer, just don't bother booking and we will definitely look at more review sights in future.
2/10
Shabby Room
Submitted by: Bern in 10/04/08
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
We arrived on 4th April reception staff where not very helpful, room was not as described on web site, very small.
Door handle to bathroom came off in my hand, no draw space to put any folded clothes.
On 3rd day, the shower started to leak from bottom of hose, also top started to come away from wall at the top. Was really glad it was last day of staying at this hotel will not be rushing back.
On a brighter note, Brussels is a really lovely city.
One word of warning, if you go into where all the FISH restaurants are be careful when you are shown the menu. ALWAYS ask the price of what you are being served.
8/10
All very good
Submitted by: Hussain Hreish in 08/06/05
  • Age Group: 41 - 50
  • From: Kuwait
  • Traveller type: Business Traveller
The location, the food and the service were all very good. Brussels is a great city to visit and the Metropole is the best location to live.
7/10
Elegant and well-located
Submitted by: Rajneesh Mathur in 08/06/05
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
A pleasant, refined and elegant hotel. Rooms are traditional rather than modern. Great street-side cafe for drinks and people watching.
9/10
Excellent hotel great location
Submitted by: Marie Ruane in 08/06/05
  • Age Group: 31 - 40
  • From: Ireland
  • Traveller type: Young Couple
On both my weekend visits to Brussels we have stayed in the Hotel Metropole and had a most enjoyable stay. I would highly recommend the hotel to anyone who is looking to stay in a really nice hotel with great staff and very nice bedrooms, lobby and bar. Excellent breakfast each morning. It is in a great location within walking distance for shopping and sightseeing.
7/10
Art Nouveau Grandeur
Submitted by: David in 29/05/05
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Weekend Breaker
Having visited Brussels many times, I had often seen this hotel on websites, but always felt I could not justify the cost. One August, finding a particularly good deal, I booked. The entrance and public spaces are grand, but the room (on the Fifth Floor) was small. But breakfast in an Art Nouveau reception room was a great way to start the day! A good experience, but maybe a room on a lower floor would be better.

Historical Traveller Reviews of Metropole Hotel

t stay anywhere else in Brussels

from aspentrail
If you like old style traditional hotels, this is your place. We visited Brussels in early July 2004. Beautifully done, located within walking distance of the Grand-Place and surrounding shops (especially lace, as my wife discovered too quickly). The concierge and staff were wonderful and extremely helpful. We had some special needs and the housekeeping staff was very responsive. The wonderful cafe/bar with it's street facing seats and heaters for that unusually cold and rainy spell we had. I could go on at length about breakfast - why can't we find places with breakfast like this in the States and where can we import that bread. Stay here, a wonderful hotel.

Wonderful

from A TripAdvisor Member
Just spent one night at the Metropole and would definitely recommend it. Room cost us about 100 Euros for Bed & Breakfast (for the room).

We were probably lucky but ended up with a room on the top floor (6th) and had a terrace area with a view over Brussels. Very Impressed. Staff very helpful and really nice breakfast.

Only downside was that the bar and restaurant were closed due to staff holidays. Probably wouldn't have eaten in Restaurant as a bit pricey but would have been nice to have a drink in the 'posh' bar.

Location excellent. Reception and Lobby beautiful but decor in rest of hotel a bit dated but tidy and clean. Overall would recommend especially if you can get it at a special price as we need.

Great Location for Shops

from A TripAdvisor Member
I stayed here in February 2003 with my boyfriend. We were upgraded to the a suite and the view overlooked the main road outside. The hotel is very plush with the old style lift and grand piano in the lobby and is very very busy with business travellers.

The staff were friendly, the rooms was cleaned everyday and the bathroom was spotless. The hotel is about 5 minute walk from the main shops and restaurants.

My boyfriend proposed on Valentines Day and when we returned to the hotel they gave us a free bottle of bollinger to celebrate, which was a really lovely touch.

Be warned when going in February though - it was really really bitterly cold!

Bravo in Brussels

from A TripAdvisor Member
With a room upgrade on a 119 Euro web booking, the Metropole offers great value amid classic surroundings. Our room was beautiful, but "smoked" from previous guests. It was such a nice space, complete with a terrace facing the Place de Brouckiere, that we didn't bother changing.

Maid service was minimal - we ran out of both toilet paper and kleenex during our one night stay, and not all the glasses in the minibar had been replaced.

Breakfast is very good - plentiful and varied buffet that can hold you until dinner.

Great!

from A TripAdvisor Member
The hotel was beautiful and one of the nicest places I stayed in Europe. Very clean.

Fantastic

from Claire3
I visited the Metropole in March 2004. The service we recieved from the staff was fantastic, they couldn't do enough to help. I found the breakfast room was well stocked and had plenty of staff on hand to serve coffee and tea. The rooms were spacious, clean and comfortable and I would highly recommend this hotel to anyone. Even if you are not staying in the hotel you should visit and have a cocktail or coffee in the relaxing lounge. Finally if you are looking for a good location, friendly staff and something a bit special treat yourself to the Metropole.

Nightmare!

from Rados64
I spent 2 nights at the Metropole in Mai 2004. The service was a nightmare, very unfriendly. For breakfast I had to wait in a line for 15 min. Then had to wait 20 min for coffee. My room was dark and had shabby furniture. Ongoing redecoration work in the lobby.

Very, very disappointing. Never again. Definitely not 5 stars anymore, most 4 star hotels offer much better quality at a fraction of the price.

Grand and wonderful Hotel Metropole.

from A TripAdvisor Member
A splendid hotel, in every way. Architecturally grand and magnificent. Superior service. Fine food. Within easy walk of the Grand Place, and several museums. We were allowed to park our car in front of the hotel for nothing more than a tip. The room was exceptionally comfortable (a complimentary upgrade we were told.) Price was fair, found on the net. The staff was well trained, invariably helpful and polite. One of the best hotels we have ever stayed in, where we would be happy to return.

Art Deco Experience

from Analemmatic
The Metropole is a great hotel. The public areas are in Art Deco style and have great atmosphere; staff are freidnly and helpful. Weekday room rate is about 300 euro, but at weekends you can get a room for nearer 100 euro. We paid a bit more for a deluxe room which was very well decorated and comfortable. The location, near the Bourse, is quite convenient within half a mile of the Grand-Place, and there's a Metro station right outside.

Great deal

from A TripAdvisor Member
We had a very nice two-night stay at the Metropole in late January, 2004. The hotel is very cosmopolitan, filled with busy, international business travelers, which made for interesting people watching. We had two huge adjoining rooms with two bathrooms for ourselves and our two children at a rate of 119 E per night for each room. With the breakfast included in this rate, it was a real bargain. The rooms were tastefully furnished, but could have used some re-doing, as the fabric on the chair was quite worn, and such. I suspect this was what we got for booking the lowest internet rate. It was fine with us, though; nothing unacceptable for the price. The breakfast was nice--eggs, meats, cheese, lots of breads, coffee, juice. I suggest, though, that you bring your own bottled water for use in your room, as the hotel information says that they suggest that you do not drink the tap water and the teeny, tiny bottles of water in the mini-bar were 4E each! Our only other complaint was that a friend left a message for us with the front desk that never reached us, despite our repeated inquiries as to whether there were any messages for us. Other than that, most of the hotel staff was pleasant, if somewhat aloof. The concierge was very nice. As others have said, the location was great--a short walk to the Grand Place, great shopping, and restaurants. If you only visit Brussels once in your life, this is a great place to stay.

Top Local Tips for Brussels

Cantillion Brewery Make sure you visit the Cantillon brewery and drink the local gueze.

Belgium Beers and food!!! Try out the Delirium cafe. Address: Impasse de la Fidelite 4a, near Grand Place. It has 2000 different beers. While in brussels try out the famous belgian waffles and beef carbonatte (meat cooked in Beer).

Fin de siecle Not easy to find as there is no sign and no name outside, but once you get there the food is ecellent and the service is brilliant! Laid back canteen with rteal feel to it! Really close to Bourse, next to the Grenewich Pub (place where old Belges play chess) :D

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