Very pleased with the overall standard of the Hotel. Need more attention when quests arrive. There was no porter to take my luggage to my room so my taxi driver had to do it. Pleased with the state of the rooms. Generally staff at reception and restaurants were very good.

This is a very nice and comfortable up-market hotel. I think we the only tourists staying there at the time, seemed to all business clientelle. Due to the nature of our stay, we felt a little awkward amoung the other guests. Staff were pretty ok, and food was nice.

Lovely spacious room in a well located area. The breakfast was not included in the price of the room and was quite expensive as an addition. Service was very good otherwise.

After spending one week in Germany in a hotel where the elevator only went up one floor, with a room on the fourth floor, traveling with a woman whose idea of packing light is two suitcases and one box per person, plus a car seat and stroller...Where there was no air conditioning in August and a bee infestation outdoors that required the windows to remain cloed overnight...then on to the Netherlands, where a Belgian sister reserved floating house accomodations with no air conditioning and tiny or non-existent windows.....The Hotel Bristol Stephanie was a refreshing change. The room was quite luxurious, with ample room for our family of four. The bed was sumptuous and comfortable, with a desk area, high-speed internet (not cheap, however), a sleeper sofa, and air conditioning. The hotel is located in the expensive shopping district of Brussels, about 8 miles (12km) from the airport, but if you do not mind walking, you can access many other areas of the city, like THE GRAND'PLACE (Grote Markt - Market Square). "One of the most beautiful town squares in Europe, if not in the world", is a phrase often heard when visitors in Brussels try to describe the beauty of the central market square. French-speakers refer to it as the 'Grand-Place', whereas in Dutch it is called 'de grote Markt'. The tourists of the 20th century are not alone in their admiration . Archduchess Isabella, daughter of Filip II of Spain wrote about the square during her visit to Brussels on September the 5th 1599: "Never have I seen something so beautiful and exquisite as the town square of the city where the town hall rises up into the sky. The decoration of the houses is most remarkable." Those superlatives are quite apt, and it is a necessary stop in Brussels. On the way to the Grand Market from the hotel, you will pass government buildings and museums that are quite beautiful as well, with a public garden and interesting character clock. Back to the hotel. Ice is available at the bar. The front desk staff could be cold or inviting, depending upon the individual working. No real complaints about the staff, except for the elevator situation. European elevators are no quite as grand as their American counterparts. Only one person and the luggage cart would fit. One elevator was constantly breaking down, but with no notice from the front desk staff who were directly next to the elevators. My wife tripped into the elevator, as it was not flush with the floor, but close enough so as to be unnoticeable. It would have been nice to be told by someone that this potentially dangerous situation existed. The room keys activated the elevator, but my key would stop working about every other time. I found it out the hard way while already in the elevator with the luggage cart. Then the doors closed, as I rode from floor to floor, the elevator being summoned by others who could not get on. The glares were simultaneously amusing and disconcerting. The elevator stopped on my floor after about five minutes. Remember, this was the only working elevator, I could not get off, others could not get on....what an amusing predicament. The broken elevator was the one that went to the pool in the basement, about four floors down from the main lobby. This meant on the return trip we had to climb the stairs, no problem, but we were a little soggy at the lobby waiting for the elevator to our room. The ugly Americans, again. At the pool, they made us wear bathing caps, which they supplied. But the caps were the type food service workers use to keep the hair from your meal. Everytime we went under water, the cap would fall off. A useless nuisance is the most polite way I can describe it. The an older gentleman with a full head of hair arrived, with no rebuke by staff for his lack of a cap. Ah well, perhaps he was Mr. Bristol, or such. Those are the only complaints I have, and resulted in a rating of 8, not 10. I would stay there again, and I would recommend the hotel to others. We got a great internet rate, which at first they were reluctant to honor, but my booking receipt was all the proof I needed to convince the manager. So, bring it with you.