Bedford Hotel & Congress Centre

, Brussels, Belgium
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Bedford Hotel & Congress Centre

, Brussels
4 star

Rooms: 325

135 Rue Du Midi - Brussels - 1000 - Belgium Hotel Website | | 02 507 0000
990 Traveller

Reviews - Bedford Hotel & Congress Centre

« 1 2 »
2/10
Horrible rooms
Submitted by: Sara in 07/10/09
  • Age Group: 26 - 30
  • From: Portugal
  • Traveller type: Young Couple
The building was beautifull and the hotel is in the centre of the city, but the staff was not polite and the room was the worst I've stayed in my life. The bed was really unconfortable. I've sleeped better in a hostel! The pillows were old and really thin and the room was incredible small. In short, a horrible experience, and a very expensive one. I can't believe this is a four star hotel! They are cheating us.
7/10
Actually not too bad
Submitted by: moi in 22/06/09
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
The location was perfect, not to close to the centre but close enough so that you can enjoy a late nite and still take a 10 min stroll back. staff were fine, rooms a little "small" however did the job, we didnt go to stay in the hotel we went to enjoy the city and we did! breakfast included and was perfectly acceptable, shower was fantastic and all in all no complaints!
5/10
poor service
Submitted by: Andrea in 18/04/08
  • Age Group: 31 - 40
  • From: Canada
  • Traveller type: Business Traveller
The worst thing about this place is the indifference of the staff when they serve you. After having bought a calling card for overseas calls, I asked two people at the reception desk if I would be charged for using the phone. They said no. So, when I went to pay my bill as I was leaving, I was charged over 100 Eu for using the phone. When I enquired as to why? I was told. Don't know.
Furthermore, as for their 4 star rating...What are the criteria!!!? They are no better than a 3 star motel.
Food is average. Asking for a clothes iron was like pulling teeth.
Nope, I would not recommend staying at the Bedford to anyone.

2/10
My rating of 2 is liberal
Submitted by: danny in 20/12/07
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
Just back from staying in this 'hotel'. Room 620 did not have any type of heating with the temperature overnight in Brussels (0degrees to-4c)Complained to reception but was fobbed off with a shrug. Would not recommend this hotel to my worst enemy.
this is one hotel can forget about.

My rating of 2 is liberal
9/10
Friendly Staff and Great Hotel
Submitted by: Vicki in 12/10/05
  • Age Group: 26 - 30
  • From: Belgium
  • Traveller type: Young Couple
My husband and I were traveling with another couple in November 2003 and had a great time at the Bedford Hotel. The staff was excellent, and always willing to help. Our room was great, with plenty of room. The bathroom was nice in that the floors were heated, so that made it nice on the chilly mornings! A great hotel experience!
9/10
Superb
Submitted by: Ronald Byer in 12/10/05
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type: Retired
Excellent service, clean and very well presented. We cannot wait to return and will encourage all our friends to sample this perfection.
8/10
Excellent Service with security
Submitted by: Mirfiaz in 12/10/05
  • Age Group: 41 - 50
  • From: United Arab Emirates
  • Traveller type: Family Traveller
I stayed in Bedford Hotel, Brussels in July 2003 and
found to be good and recommend to my family and friends
for the same the atmosphere and surroundings etc is good
and the service is excellent.
6/10
Clean and Comfortable
Submitted by: Barbara in 03/11/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Business Traveller
The hotel was clean, comfortable, staff was very nice, and it was close to everything we wanted to see-we walked everywhere.
7/10
Centrally Located
Submitted by: Rolf in 12/10/05
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
We had no issues with the hotel other than the rather step €18.00 for breakfast. We felt that for the selection offered this was not justified.
We also felt cheated when. upon check-in. we were told verbally that breakfast was included which turned out not to be the case. But we would definitely return.
8/10
General impression - good and safe choice
Submitted by: Silvio in 12/10/05
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Business Traveller
From what I can recall, it was a big hotel, with a reasonable value - very good location and high overall quality. Service was polite, lobby and corridor decoration is impressive for its rating, rooms were adequate. Its quality standards are high, so, not really much more to say. If you get a good price, go for it! you'll enjoy.

Historical Traveller Reviews of Bedford Hotel & Congress Centre

Close to Grand Place

from Bedford Rob
I recently stayed for one week at the Bedford Hotel in Brussels. I had reserved a double room with Expedia[-] but when I arrived they only had a twin room. While not uncommon for European hotels to give a single traveller a twin room vice a double, it was not what was reserved.

The room was clean and well appointed and at about $160 Cdn (about $130 USD) per night is reasonable for Brussels. The location was superb; close to the Grand Place and shopping as well as being on the comic strip walking tour. There were approx 25 channels but only 2 english television channels so I attempted to improve my french comprehension.

Finally, the mini bar was not properly stocked and I called to confirm the contents, fortunately I was not charged for any purchases.

Nice stay, perfect location

from A TripAdvisor Member
I spent two nights at the bedford hotel: saturday & sunday night in a standard room with no breakfast..80€ per night. The hall is very beatiful, the room is not so huge, but i was used to tiny rooms, anyway there was enough space. The bathroom was clean, recently rebuilt. Our room had windows on the back of the building in a very quiet road. Outside the temp was between -2...+4 degrees centigrade, but the heating worked properly so we could sleep well. The hotel is located really near "Grand Place" and all major monuments, we didn't use metro nor buses. Nearby there is a police station, at night you can walk safely. Staff was helpful.
I would definitely return to the Bedford..and I don't understand some of the other user's reviews.

Great for a Hen Weekend

from ALJones
I thought this hotel was great for the price. The location isn't bad either(about 15 mins to the Grand Place). I stayed there with a group of girls on my hen weekend and it was ideal. We got a much better deal here than staying in the UK. The breakfast was great when we stayed.

Bedford needs better beds

from A TripAdvisor Member
The Bedford Hotel is quite nice on first viewing but hidden behind the veneer is an average hotel at best.
The beds are seemingly made from marshmallow and the room was located next to generating equipment timed to switch on as guests are trying to get some sleep. After a frustrating nights (Sleep!) we went to breakfast to be entertained by the many staff trying to look busy by clattering crockery and cutlery whilst not really having any gainful employment. Surely it doesn't take 10-12 staff to look after so few guests. The food was average poorly presented and the hot buffet was struggling at the lukewarm level. There were no basics like yoghurts or orange juice and the staff were too busy looking busy to serve any one. Guests sitting next to us who were apparently hotel owners themselves were similarly nonplussed with the Bedford. All this from a hotel that could cost as much as 235 euros a night.
We spent the previous night at the Ibis in Antwerp, can't the Bedford follow them for basic standards. We won't be returning to Brussels or the Bedford chain. Upsetting 1 guest who tells another and another etc. Be warned - soon no one will wish to stay at a place pretending to be 4 star which is upstaged by the basic tourist hotels or the simplest of B & Bs.
Very poor.

Great Hotel, short distance to attractions

from A TripAdvisor Member
The Bedford was worth the price, helpful staff, nice rooms, great breakfast to wake up to, clean rooms. Definitely worth another stay when in Brussels.

Pleasantly Surprised after reading reviews

from glasses
I went to the Bedford Hotel with my son on a 'bogof' special. At the point of booking this deal I was not aware of Trip Advisor. Once I became aware and read the previous reviews I began having nightmares before I even got there.

We sent for the weekend of 26/27 February 2005 and it was bitterly cold. I was pleasantly surprised on the arrival at the hotel, where the reception area was very impressive in comparison to the Road. Our room was on the fourth floor (not sure if that had anything to do with it as a previous reviewer who was fairly happy with their stay was also located on the fourth floor). Room was clean, warm, complimentary shower cap/gel in bathroom. The Bed was my major apprehension, but, again, it was ok, if you like orthopeadic style beds then these beds are not for you, as you do sink into them, I would put it down to the style rather than wear and tear and there were definately no springs sticking out.

Finally breakfast, was fine, although, they made a bad job of the scrambled eggs, drinking chocolate was enjoyed by my son, good selection of cold cuts, cereals, fresh fruit as well as fruit salad and the area where breakfast was served was lovely!

Finally, Finally, the taxi advise was probably very true (expensive) We walked from the station and it took approximately 15 minutes.

cheap for reason

from A TripAdvisor Member
Given its four stars rating and location, I thought 80 euro per night, which I found on internet, was good deal. However, this turned out to be quite disappointment. In fact, we had to move to the different hotel for the second night.
A bit squeezy room and bad view was something we did not expect but all right for that price. The real down side was the bed. The hotel seems to have not made investment on the bed for last three decade. The spring was no working and we woke up next day with real pain in the back.
This is the cheap hotel for reason. Avoid especially for romantic weekend city breaks.

Pleasantly surprised !

from LindaBBrighton
My partner and I stayed here for 2 nights in Jan 2005. Wasn't sure what to expect after some of these reviews and a cheap booking (2 for the price of 1 on the internet). I'd booked a double room but was given 2 singles pushed together -it also looked out on the front main road and did seem a little noisy. We asked to be moved and were put into a double room with a balcony, a more spacious bathroom and overlooking a side road so much quieter. The room was average sized, adequately furnished and clean. Really comfy bed. Bathroom was nice, double sink, excellent shower. Nothing to complain about.

Hotel is really central and very well placed for enjoying the town. Quite a walk from the Gare du Midi and through an impoverished part of town but interesting to see the other side of life here. Probably too far for the elderly, infirm or lazy !

Breakfast was my only disappointment, not 4 star standard by any means. Overall a pleasant stay especially because of the cheap deal, might have seemed overpriced otherwise.

Tiny rooms

from UKWorker
I stayed at this hotel for 4 nights in August 2004. I was in Belgium to see the Formula 1 Grand Prix, and thought I'd see a few of Brussels' sights while I was there.

I chose this hotel as the prices were comparitively cheap for a 4 star hotel. However, when I arrived I realised why. My room was tiny, and the bed was possibly the worst hotel bed I've ever slept in - it was so uncomfortable, it sank down, almost touching the floor when I was in it. What made it worse, was that because the room was so small the bed took up almost the entire room - and the bed itself wasn't even that big! So I was forced to sit/lie down down on the wretched thing....

Additionally the room had no air conditioning - or if it did it wasn't working, so the room was rather warm. Therefore, I had to keep my window open to let some fresh air in, but the problem with this was that there was a road right outside my window (my room was at the front of the hotel), which on Friday and Saturday night could be a little noisy - but it wasn't too bad as the road outside was generally quiet most of the time.

The bathroom facilities were ok, as were the staff and the food at breakfast.

This is definitely not a 4 star hotel - I've stayed in many 3, 4 & 5 star hotels before - so believe me, I know what I'm talking about. The Bedford would just make a 3 star rating if it was lucky!

Another reason I chose this hotel was its location. It is only a few minutes walk from the Grand Place, and a lot of the tourist attractions, etc. From a location point of view the hotel was excellent.

In summary the hotel was ok for the money. Even though the rooms were small & I had a poor bed, the hotels location made up for it. I got what I paid for. Just don't book a stay there expecting a 4 star standard - more like a lowly 3 star hotel in my opinion......

Loved it!

from A TripAdvisor Member
I had a very enjoyable stay at the Bedford for 2 nights in October. It is located near the main shopping area in Brussels and few mins from the famous Grand’ Place. The hotel surpassed my expectations given the cheap price offer I got. I was given a beautiful room on the fourth floor which was adequately furnished with a minibar and beautiful pristine bathroom. The only thing I didn't like was the windows are not double glazed and there was noise from the traffic outside. The buffet breakfast was excellent and catered for different tastes. The multilingual staff were very friendly and polite. I highly recommend this hotel and would love to stay there again.

Top Local Tips for Brussels

Train Station Most reviewers say they struggled to locate hotel from Gare Central. I suggest staying on train from airport for another stop to Gare Midi and then getting off. Hotel is 10 min walk in straight line from Gare Midi.

Public Transportation in Brussels I wish I had booked a tour round Brussels instead of trying to figure out the public transport system - we got horribly lost ...

Taxi We got a taxi from the airportto the hotel, due to the fact there was 7 of us and lots of bags, it cost €52 on arrival and €65 on departure, the hotel booked the taxi on departure so i think we would have been better off if we had booked it ourselves but it was worth it per person,it was not too expensive and a lot less hassle that getting to the station.

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Other names for Bedford Hotel & Congress Centre

  • bedford hotel congress centre
  • bedford hotel brussels
  • Address: 135 Rue Du Midi - Brussels - 1000 - Belgium
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